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[Merged] NTL Email Issues
View Poll Results: NTL email - Any better ?
No - There has been no change 46 34.85%
No - Its got worse 63 47.73%
Yes - Its much better 17 12.88%
Pass - I dont use NTL email 6 4.55%
Voters: 132. You may not vote on this poll

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Old 09-06-2004, 20:06   #496
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Re: [Merged] NTL Email Issues

Quote:
Originally Posted by Neil
Another day, another ntl email problem....
*Sigh*

It's ok though, because ntl will be increaasing the speed of your BB service 'soon'......

ntl really couldn't organise a ****** up in a brewery could they?

Ben & I were in Aizad's office only last June telling him about these issues, we had with us a 37 page print out of a thread just like this one, full of angry customers.

Can someone from ntl please show me where the email improvements have occured......??

Thought not...

Pathetic....
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Old 09-06-2004, 20:47   #497
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Re: [Merged] NTL Email Issues

Quote:
Originally Posted by Neil
Can someone from ntl please show me where the email improvements have occured......??

Thought not...
Oh ye of little faith - they are Coming Soon ......
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Old 09-06-2004, 20:58   #498
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Re: [Merged] NTL Email Issues

A week ago (well, 8 days) I emailed a company with various details that they needed in order to set me up with an email account (paid, not free). I hadn't heard anything so I emailed them again. They never got the first email. The irony of it all isn't lost on me
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Old 09-06-2004, 21:08   #499
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Re: [Merged] NTL Email Issues

Same old NTL service now you should all know that
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Old 09-06-2004, 21:16   #500
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Re: [Merged] NTL Email Issues

Quote:
Originally Posted by Pem
Oh ye of little faith - they are Coming Soon ......
They've been 'coming soon' for the last year or so....
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Old 09-06-2004, 23:20   #501
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Re: [Merged] NTL Email Issues

Quote:
Originally Posted by Neil
They've been 'coming soon' for the last year or so....
Ntl must be a nymphomaniacs dream.
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Old 10-06-2004, 14:07   #502
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Re: [Merged] NTL Email Issues

Quote:
Originally Posted by swoop101
Just sent this to them over the site contact system:

I rang your tech support line on Tuesday 25Th May to complain about an e-mail message taking 9 days to get to me. I was promised some action/explanation but all I got were two e-mails about viruses, adware, AV software and firewalls.
Today I have received an e-mail dated 16/5/04 (11 days late)
I am sick and tired of the poor e-mail service and late/missing messages that have been occurring of late.

Will let you know of any reply.
well I finally got a reply from them.
They said sorry for the problems then went on about spam and new filters being put in place, but bugger all about why the messages keep in arriveing 2 weeks or more late.
I am still getting them from 16/17 May.
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Old 10-06-2004, 15:43   #503
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Re: [Merged] NTL Email Issues

Quote:
Originally Posted by swoop101
well I finally got a reply from them.
They said sorry for the problems then went on about spam and new filters being put in place, but bugger all about why the messages keep in arriveing 2 weeks or more late.
I am still getting them from 16/17 May.
See Pem's post #471 in this thread for the explanation
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Old 12-06-2004, 14:51   #504
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email problems

I live in belfast and for the past couple of days i have notice a significant reduction in speed and i get this error message in outlook express.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com', Protocol: POP3, Server Response: '+OK 2353 octets', Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

can anyone shed any light on this

cheers

big sinky
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Old 12-06-2004, 15:09   #505
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Re: email problems

According to their server status page they have a nationwide outage. http://www.ntl-isp.ntl.com/ServiceStatus/

HTH
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Old 16-06-2004, 14:51   #506
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Re: [Merged] NTL Email Issues

It's gone again - webmail and POP3. Aaaaaaaaaaaaaaaaaaaaaaaaagh!

http://www.ntl-isp.ntl.com/ServiceStatus/
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Old 16-06-2004, 17:08   #507
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Re: [Merged] NTL Email Issues

I am NOT an NTL customer (lucky me it would seem)! However I have friend who is. He last mailed me late on Friday night and I relplied the same evening. As I heard nothing back and was expecting a specific reply quite quickly, and I didn't know about the problems you guys were having, I mailed again early yesterday morning to see if he was OK, and I still haven't heard. I am now unsure whether he would have got either of those emails and/or whether he has tried to reply to me at some point. He lives in Hertfordshire, if that's at all significant.

Cheers,

Veejay
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Old 16-06-2004, 17:20   #508
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Re: [Merged] NTL Email Issues

I email a friend a the beginning of the month and he only got the e-mail 2 days ago, so wait a few more weeks, he still may get it!!
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Old 17-06-2004, 04:58   #509
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Re: [Merged] NTL Email Issues

Just discovered my email client in the process of downloading my entire inbox all over again - duplicate emails all over the place. Right mess This happens every now and then - NTL must be fiddling with the mail database.
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Old 17-06-2004, 17:04   #510
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Re: [Merged] NTL Email Issues

I know my friend's had problems before, either not getting emails or getting them multiple times (although sometimes that's been a problem at my end too and I am not on NTL).

Can I ask - as well as problems with NTL customers receiving email lately, are there problems for them sending as well? So even if he got my mail he may have either been unable to reply, or his reply may be held up for ages????

Sorry to pester, I just need to know. Thank You.
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