30-03-2020, 21:21
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#1
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Picture Break-up
I am noticing increased picture break-up (not on motion shots),
Has the broadband strength been reduced so that I'm not getting enough to support 2 V6 boxes, a pc and a tablet?
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30-03-2020, 22:20
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#2
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: Picture Break-up
I'm no expert, but the TV signal is separate to the internet, except for the on-demand/streaming services.
Is the picture breakup on broadcast channels or on-demand/streaming?
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31-03-2020, 10:30
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#3
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: Picture Break-up
It's likely to be a signal fault affecting just you. Make sure all the cable connectors are tight. Contact VM if you can't resolve it yourself.
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31-03-2020, 12:15
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#4
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: Picture Break-up
It is noticeable when watching live tv channels and also on some recordings (older recordings seem better than current ones).
I had a similar problem a couple of years ago, an engineer attended
he tested my 'signal' and told me it wasn't strong enough for broadband and 2 V6 boxes. He went to the street box and moved 'me higher up the 'order' - this resolved the problem.
I presume It is possible I have been moved down the order as a result of other people complaining.
I suspect the chances of getting an engineer out are very slim in the current times.
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31-03-2020, 12:48
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#5
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: Picture Break-up
There's no problem getting someone out to the cabinet, if that's what it needs. Home visits are more tricky.
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31-03-2020, 13:12
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#6
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Mum 15/08/46 - 30/09/20
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 55
Services: 1 V6, 2x1TB TiVo, SH3. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 16,873
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Re: Picture Break-up
Is it possible the box is on its way out?
We get picture break up, my dad said it was the TV, but the Fire Stick has no issues.
__________________
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th, wearing a mask and she still might be alive today.
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31-03-2020, 13:49
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#7
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: Picture Break-up
Quote:
Originally Posted by Hom3r
Is it possible the box is on its way out?
We get picture break up, my dad said it was the TV, but the Fire Stick has no issues.
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In my years of having Cable TV, both personal experience and reading about others who have problems with it on the internet, it is usually ends up being the signal rather than the box.
I only remember one box replacement and multiple instances of it being a signal issue in a great many years.
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31-03-2020, 13:51
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#8
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: Picture Break-up
Quote:
Originally Posted by Hom3r
Is it possible the box is on its way out?
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Unlikely. If only recordings were affected, it probably would be the box, but picture break-up on live TV is almost always caused by a signal fault.
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31-03-2020, 15:40
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#9
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: Picture Break-up
Quote:
Originally Posted by spiderplant
Unlikely. If only recordings were affected, it probably would be the box, but picture break-up on live TV is almost always caused by a signal fault.
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That was my guess.
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03-04-2020, 11:59
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#10
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: Picture Break-up
Thanks to Spiderplant for arranging a technical visit this morning.
A powered splitter was fitted which boosted the signal and all seems well
Again
Thanks Spiderplant
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03-04-2020, 21:04
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#11
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: Picture Break-up
Quote:
Originally Posted by Raider999
Thanks to Spiderplant for arranging a technical visit this morning.
A powered splitter was fitted which boosted the signal and all seems well
Again
Thanks Spiderplant
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Good stuff....
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