After an expensive phone call to Virgin last night after my connection seemed to drop, I found out that the source of the problem, for reasons unknown to me still, my Belkin router decided to have some sort of ****y fit and I couldn't get the internet LED to remain stable.
This has happened in the past but normally its been a modem issue or a genuine Virgin issue. Several resets of both router and modem later, the issue resolves (if not its a genuine outage).
The woman I spoke to on the phone was explaining that it was something to do with IP addresses. Because when I plugged the modem straight into the PC, it worked, once a new IP address had been established.
Now I've heard some mixed reports about Belkin routers. So I'm in the market for a new one. I'm on the 20MB cable broadband if its of reference.
My question has several parts:
(a) Do Virgin supply a router?
(b) Do Virgin have a list of "supported" or "recommended" routers?
(c) Which router(s) get the most praise amongst users of this forum?
Lastly, I've been looking at two D-Link models, the DIR-635 and the DIR-655. How do these rate?
Thanks a lot