Virgin Media Info

[Doofy]

Love the unlimited downloads******

***** fair usage policy applies

[Shaun]

Didn't C&W do a big thing about "Getting to know you", I remember cows for some reason.

Wonder if it's a sign?

Edit - yess - I was right: Dodgy publicity stunt!

[HDFootyMan]

Very nice site and very nice info in the post this morning.

The best news: From March, Customer Services will be open from 8am to 12 midnight, 7 days a week.

Ooohh!! There a picture of the new look EPG on that site. Looks very nice.

[Derek]

Originally Posted by Chris Howell

Ooohh!! There a picture of the new look EPG on that site. Looks very nice.

Hmmm and a line along the bottom saying "Press (red button) for HD Channels"

Medium, large and xlarge broadband - do they come with fries as well ...

Not really been interested in this till recently, so excuse my ignorence.

Is NTL:Telewest changing there whole name as well then > ?

[Nikesh]

Originally Posted by Derek S

Hmmm and a line along the bottom saying "Press (red button) for HD Channels"

LOLL

Yes, Slyder they are changing NTL:Telewest to Virgin Media.....

[Stephen]

Originally Posted by Slyder

Not really been interested in this till recently, so excuse my ignorence.

Is NTL:Telewest changing there whole name as well then > ?

Yes, NTL:Telewest, Virgin.net, and Virgin Mobile will all become Virgin Media. Although I expect Virgin Mobile to retain its own name.

The only part of the company keeping the NTL:Telewest name is the Business division.

Originally Posted by Derek S

Hmmm and a line along the bottom saying "Press (red button) for HD Channels"

That guide shot was taken from a TV Drive box. Even though there is only one HD channel and one movie on the VOD HD.

The same banner is on the existing TV Drive software.

[Nikesh]

Originally Posted by DarthYoda

Yes, NTL:Telewest, Virgin.net, and Virgin Mobile will all become Virgin Media. Although I expect Virgin Mobile to retain its own name.

I thought Virgin.net was going to continue to run as a separate company?

[Derek]

Originally Posted by DarthYoda

That guide shot was taken from a TV Drive box. Even though there is only one HD channel and one movie on the VOD HD.

The same banner is on the existing TV Drive software.

Eternal optimists then eh?

[Stephen]

Originally Posted by Nikesh

I thought Virgin.net was going to continue to run as a separate company?

I will need to look again, but I am sure the letter sent to off net customers mentions virgin.net coming under the Virgin media name.

[SnoopZ]

It's letting you keep your existing email address or you can change it to @virginmedia.com.

Over the next few months we’re introducing a brand new email service. When we do, you get the option to change your email address to a Virgin Media one or you can keep your old one - the choice is yours!

For example, you could go from JBloggs@virgin.net / JBloggs@blueyonder.co.uk to JBloggs@virginmedia.com

Originally Posted by Nikesh

LOLL

Yes, Slyder they are changing NTL:Telewest to Virgin Media.....

Ill assume this is to do with money.... as always...

So can we expect a change in service.... place your bets now.

[Atticus Finch]

Thanks for the link

It does sound promising

I used to work for ntl in Manchester and as a Customer Service Advisor I did try my very best to offer the best customer service I could

It was the procedures and lack of back up that discouraged me

I have heard from one friend who is on leave at present and works for ntl Virgin Media and was told that Richard Branson has said that he will not put his name to rubbish and he intends to sort out the cable group

That sounds promising - I have a lot of time for virgin and respect them as a company

Branson will sort if out

We will be in a pickle if he does not

ooooops thats branstone isnt it

[HDFootyMan]

Originally Posted by Slyder

Ill assume this is to do with money.... as always...

So can we expect a change in service.... place your bets now.

Actually, its about creating a true competitor to Sky (and boy, do they need one).

And of course, money.