General Changes to Virgin TV (2021) - Page 26

Rob King · 14-04-2021, 14:06

Quote:

Originally Posted by ScottishSteve

I was notified of this on numerous occasions throughout the process

As part of the sign up for 360 online

With the remote controls in the box

Even during the process there was a warning that ALL recordings and settings would be deleted, it gave an option to cancel at that point.

Someone has clearly given you the wrong info.

As the customer service guy told me I wouldn't lose anything I never really read the print on the screen lol

Legendkiller2k · 14-04-2021, 14:24

Quote:

Originally Posted by vincerooney

any idea then we're getting the tivo 360 software for the tivo v6? Is the tivo 360 still not as good as the v6? Its missing a ton of apps?

You can ask for it now for a bargain £24.99.

heavyside · 14-04-2021, 14:26

Software version 4.31 has appeared on my 360 boxes.

RichardCoulter · 14-04-2021, 22:56

Quote:

Originally Posted by Rob King

As the customer service guy told me I wouldn't lose anything I never really read the print on the screen lol

Unfortunately, you've found out the hard way not to believe anything that you're told on the phone by VM. Sometimes it's through lack of knowledge and, in my opinion, sometimes it's blatant lies to get a sale or extend a contract. The internet is full of similar complaints about this sort of thing.

OLD BOY · 14-04-2021, 23:53

Quote:

Originally Posted by heavyside

Software version 4.31 has appeared on my 360 boxes.

Have you noticed any improvements, heavyside?

heavyside · 15-04-2021, 07:25

Quote:

Originally Posted by OLD BOY

Have you noticed any improvements, heavyside?

No, quite the opposite. The 4.31 update has broken the on-screen guide on both my 360 boxes (formerly V6 boxes). The guide of the shared profile is unaffected but the guide of my personal profile is broken. Before in the guide, I could tap in a channel number and that page of the guide would display. Now, whatever channel number I tap in I am taken to the final channel listed. Same with voice command, it goes straight to the end of the list whatever I say. Now the only way to navigate my profile guide is with the up/down buttons. A re-boot did not cure this. It must be a bug - a very annoying bug.

OLD BOY · 15-04-2021, 07:55

Quote:

Originally Posted by heavyside

No, quite the opposite. The 4.31 update has broken the on-screen guide on both my 360 boxes (formerly V6 boxes). The guide of the shared profile is unaffected but the guide of my personal profile is broken. Before in the guide, I could tap in a channel number and that page of the guide would display. Now, whatever channel number I tap in I am taken to the final channel listed. Same with voice command, it goes straight to the end of the list whatever I say. Now the only way to navigate my profile guide is with the up/down buttons. A re-boot did not cure this. It must be a bug - a very annoying bug.

How annoying.

Just one thought occurs to me. When you first set up the 360, it takes you to the bottom of the menu in the TV Guide because there is an introduction to the software there. I don't suppose they've added something there that they want you to view? If so, view it and then the channels should behave as they did before.

heavyside · 15-04-2021, 08:37

Quote:

Originally Posted by OLD BOY

How annoying.

Just one thought occurs to me. When you first set up the 360, it takes you to the bottom of the menu in the TV Guide because there is an introduction to the software there. I don't suppose they've added something there that they want you to view? If so, view it and then the channels should behave as they did before.

That's not the case. The last channel on my personal profile list is BBC One SD and that's only there because the London regional news is unavailable on BBC One HD. It's annoying to have to do this but when I can find some time I plan to create a new profile and see if this behaves normally.

Media Boy UK · 15-04-2021, 13:33

It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.

**Hugh** · 15-04-2021, 13:42

Calm down, lad...

ScottishSteve · 15-04-2021, 14:13

Quote:

Originally Posted by Media Boy

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.

The Sky UHD service has launched among other services.

Quality over quantity should be better, as they can launch loads of new channels with low quality content it is a waste of time and money.

Virgin Media is a business and if you don't feel you are getting value for money, vote with your feet and leave.

Legendkiller2k · 15-04-2021, 15:34

Quote:

Originally Posted by Media Boy

It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.

That's because no new channels have launched at all a certain pandemic halted a lot of plans.

Mad Max · 15-04-2021, 18:37

Quote:

Originally Posted by Media Boy

It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.

Itshim · 15-04-2021, 19:03

Quote:

Originally Posted by Media Boy

It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.

What on earth do you think is really worth adding . Notice the UK news shows that it will be on all outlets in the UK .will have to wait and see I guess.

---------- Post added at 19:03 ---------- Previous post was at 19:01 ----------

Quote:

Originally Posted by ScottishSteve

The Sky UHD service has launched among other services.

Quality over quantity should be better, as they can launch loads of new channels with low quality content it is a waste of time and money.

Virgin Media is a business and if you don't feel you are getting value for money, vote with your feet and leave.

There a number of people here that should take that message on board . No names Richard !

Horizon · 16-04-2021, 17:40

Quote:

Originally Posted by Media Boy

It April and still no new channels launches.

We has not got an new Channel in 16 months - it was SONY MAX 2 in December 2019.

Virgin Media is turning into an joke it Telewest aka ConWest is all but name all Virgin care about is your money.

Also as of April 13th ITVBe +1 is only on Virgin Media (Channels 120/162).

Blue means Not in Scotland.
Red means Scotland only.

There have been huge devlopments over the last year MB, it's just not on the broadcasting front. Although I would never rule out new channels, I would expect to see a grdaul decline of channels from now on. The best we can hope for is some SD channels get the HD treatment like the Sony one.