General : New price rises 2021!

[paul0363]

Originally Posted by cheekyangus

I swear I read a few weeks ago Plusnet TV was being discontinued.

They're stopping it for new customers:

https://www.ispreview.co.uk/index.ph...tv-orders.html

They're also following BT and EE with the "easy to understand" annual price rises of inflation + 3.9%

https://www.ispreview.co.uk/index.ph...ke-change.html

https://www.ispreview.co.uk/index.ph...ke-clause.html

[cheekyangus]

Originally Posted by paul0363

They're stopping it for new customers:

https://www.ispreview.co.uk/index.ph...tv-orders.html

They're also following BT and EE with the "easy to understand" annual price rises of inflation + 3.9%

https://www.ispreview.co.uk/index.ph...ke-change.html

https://www.ispreview.co.uk/index.ph...ke-clause.html

Thanks.

[vincerooney]

My phone contract with o2 ends this october and i usually upgrade in store by recycling my old phone to pay for the new one after just 12 months. This time though due to the pandemic i've not been allowed to so i may finally just let my contract end and move to virgin media (which ironically may be aligning with o2 by then)

My question is does getting a mobile phone with virgin get you to the "ultimate oomph" package? According to the website i'm currently on

M350 broadband
full house tv
talk more anytime
+3 v6 boxes

i pay around 95 quid a month. Could i technically save more money by having mobile services with virgin media? i mean don't have a lower amount than 95 quid but it would trigger more savings overall?

[wildfruit]

When I tried to haggle I was only offered to recontract on more than what I’m paying now. Time to play the broadband merry go round again. Hate to do this every so often as speeds on the open reach where I am are terrible but needs must.

[Legendkiller2k]

Originally Posted by paul0363

They're stopping it for new customers:

https://www.ispreview.co.uk/index.ph...tv-orders.html

They're also following BT and EE with the "easy to understand" annual price rises of inflation + 3.9%

https://www.ispreview.co.uk/index.ph...ke-change.html

https://www.ispreview.co.uk/index.ph...ke-clause.html

To add to this Plusnet are also scrapping their no price rise promise during a contract too.

[wildfruit]

Only took 2 days to get offered ultimate oomph for £79. Bonus

[browneggsandham]

Originally Posted by wildfruit

Only took 2 days to get offered ultimate oomph for £79. Bonus

Nice work. I've just spoken to disconnections. Currently paying £118.50, due to increase to £133.50 in March. Lowest they offered was £110 for ultimate oomph for 18 months.

I've handed in 30 days notice and will see what happens...

[Jaymoss]

Originally Posted by browneggsandham

Nice work. I've just spoken to disconnections. Currently paying £118.50, due to increase to £133.50 in March. Lowest they offered was £110 for ultimate oomph for 18 months.

I've handed in 30 days notice and will see what happens...

If you been with them a good while I would bet you get a call within days

[browneggsandham]

Originally Posted by Jaymoss

If you been with them a good while I would bet you get a call within days

Hoping that's the case. Over 10 years now in total, a year at my current address.

[FrogGuy]

I called this morning, done the thinking of leaving us option. I managed to get the bigger bundle + movies, 100MB and 2 V6 boxes for £77

[pip08456]

I called Thursday but all options offered meant paying more so I cancelled.
Got a call Friday and got a result.

[Jaymoss]

They seem to be doing some decent deals this year. I still have not seen my new contract yet as I have to wait for the landline disconnect but I have the offer in writing

[browneggsandham]

Originally Posted by browneggsandham

Hoping that's the case. Over 10 years now in total, a year at my current address.

Been 2 weeks since I gave my notice now and I've heard nothing, is it worth calling again to re-discuss or should I hold my nerve a bit longer?

Phone line left open in order to retain phone number for switch - would this prevent me being identified by the outbound team as a 'leaver'?

[Jaymoss]

Originally Posted by browneggsandham

Been 2 weeks since I gave my notice now and I've heard nothing, is it worth calling again to re-discuss or should I hold my nerve a bit longer?

Phone line left open in order to retain phone number for switch - would this prevent me being identified by the outbound team as a 'leaver'?

call and ask to be put through to customer relations

[mot12]

Has anyone been sent(Quickstart) a V6 box lately?
I've been told as of 2 days ago that one will be sent. But some info that I've read on here seems to say that there are no V6 boxes available anymore. Just the 360 box.