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I received a picture message that I could not receive. I subsequently received a text with a link and a password. It does not work. Even worse the password send contains an 'L'. On my mobile it is hard to tell whether it is a 1 or an L. After a few attempts I get locked out. Is there any way I can get a new password - seems not! BTW my mms settings are fine on my phone. I even re-downloaded them.
Link for message is https://virgin.mms.ee.co.uk/virgin/