NETGEAR DG834G - Connected, But Not?

Keyz333 · 06-12-2007, 20:00

I have a NETGEAR DG834G Wireless Router, It has been working fine for a while, but recently There has been problems.. It now says it is connected with Excellent Signal, but when I start up a webpage, goes to the 'Error not connected' webpage, I have looked at the IP/DNS but not sure what i am looking for, Please Help ! Thanks !

MovedGoalPosts · 06-12-2007, 20:09

I wonder if a neighbour has recently installed wireless which is now causing interference. You could try changing the wireless channel being used by your router.

Keyz333 · 06-12-2007, 20:12

Thanks, Ill have a try and get back with you !

EDIT: No it hasn't worked

What I forgot to mention was that The power light, lights up and the wireless type light does aswell,
but the internet light does not light up, Any ideas?
Thanks

Cobbydaler · 06-12-2007, 20:27

Can you post the output of ipconfig /all in a DOS session?

Keyz333 · 06-12-2007, 21:10

Do you want me to post everything that comes up? In the DOS box?

Cobbydaler · 06-12-2007, 21:24

Yes, that would be good. It'll tell us if you're getting an IP from the router amongst other things...

Hazah · 14-12-2007, 10:26

Quote:

Originally Posted by Cobbydaler

Can you post the output of ipconfig /all in a DOS session?

Hi Cobbydaler, Keyz333,

I am acually having the same problem with my modem WPN824 when I try to set it up. It is all fine when I connect all the necessary wires from modem --> Router --> laptop, the internet and port light are solid green on the router, and I could ping both the router and an external site (bbc.co.uk). But once I try to use the setup wizard to set it up (I have no choice but to set it up as the router doesn't allow me to access any other site except the Netgear settings site), the internet and port lights from the router disappears, but the wireless light flashes!
I then lose all connection to the internet and LAN and can no longer ping the router and bbc.co.uk.

I can't offer any assistance though as I am still trying to find some help in my posting here "Can't set-up Router (WPN824 on NTL:250) HELP!!!", but it seems like our problems are similar.

I'll try the ipconfig all and will be watching this thread closely....

Hazah

southwell · 14-12-2007, 11:06

Quote:

Originally Posted by Hazah

Hi Cobbydaler, Keyz333,

I am acually having the same problem with my modem WPN824 when I try to set it up. It is all fine when I connect all the necessary wires from modem --> Router --> laptop, the internet and port light are solid green on the router, and I could ping both the router and an external site (bbc.co.uk). But once I try to use the setup wizard to set it up (I have no choice but to set it up as the router doesn't allow me to access any other site except the Netgear settings site), the internet and port lights from the router disappears, but the wireless light flashes!
I then lose all connection to the internet and LAN and can no longer ping the router and bbc.co.uk.

I can't offer any assistance though as I am still trying to find some help in my posting here "Can't set-up Router (WPN824 on NTL:250) HELP!!!", but it seems like our problems are similar.

I'll try the ipconfig all and will be watching this thread closely....

Hazah

Don't use the setup wizard then? Just go in, set the wireless security etc and leave it.

---------- Post added at 11:06 ---------- Previous post was at 11:04 ----------

Quote:

Originally Posted by Keyz333

I have a NETGEAR DG834G Wireless Router, It has been working fine for a while, but recently There has been problems.. It now says it is connected with Excellent Signal, but when I start up a webpage, goes to the 'Error not connected' webpage, I have looked at the IP/DNS but not sure what i am looking for, Please Help ! Thanks !

Ah, but thats the connection to the router, not the internet. Is it giving out a i.p address? Is the data? light flashing on the modem. Will it work if you connect your pc directly to the modem?

Hazah · 14-12-2007, 11:24

Quote:

Originally Posted by southwell

Don't use the setup wizard then? Just go in, set the wireless security etc and leave it.

You are right, I don't really need the wizard to configure the wireless.

Unfortunately, my internet explorer site doesn't allow me to access any site other than the Netgear settings page. When I type in any other address, it keeps reverting back to that page.

Any idea how I can get around this?

Thanks!!!!

Hazah

southwell · 14-12-2007, 11:52

Quote:

Originally Posted by Hazah

You are right, I don't really need the wizard to configure the wireless.

Unfortunately, my internet explorer site doesn't allow me to access any site other than the Netgear settings page. When I type in any other address, it keeps reverting back to that page.

Any idea how I can get around this?

Thanks!!!!

Hazah

Isn't there a skip setup page? Then it should take you into the core of the router so you can manually setup the security?

Hazah · 14-12-2007, 12:14

Quote:

Originally Posted by southwell

Isn't there a skip setup page? Then it should take you into the core of the router so you can manually setup the security?

There is a page where I can manually set-up the security, but it doesn't allow me to connect to the internet (at least I think it doesn't - as I can't type any other web address) without setting the items in the 'basic settings page' (I picked Dynamic IP Address, and Automatic DNS). This is when the problem comes in, as when I click apply or test for this basic settings page, my LAN connection gets disconnected ane the internet light disappears.

Is there any way I can connect to the internet without going through this basic settings page?

Hazah

Cobbydaler · 14-12-2007, 14:20

Keyz333's problem actually appeared to be the ADSL connection, they tried another router with the same result & the diagnostics in the router showed no WAN connection.

When you're setting up the router are you connecting by cable or wirelessly?

Hazah · 14-12-2007, 14:36

Quote:

Originally Posted by Cobbydaler

When you're setting up the router are you connecting by cable or wirelessly?

Hi Cobbydaler.

I have a Virgin Media cable connection, and I am connecting via ethernet cable.

mrmistoffelees · 14-12-2007, 15:16

Isn't a DG834G an ADSL modem router ?????
Which will not work with a Virgin Cable connection

Hazah · 14-12-2007, 15:33

Sorry.. I am totally confusing everyone now

.

I am using the WPN824 with an NTL250 modem. my original thread is actually 'Can't set-up Router (WPN824 on NTL:250) HELP!!!' which I am still trying to get someone to help with

I just contributed to Keyz333 here as I thought our problems are similar.

Still, I would really appreciate some help either here or in my thread.

Thanks all.