24-09-2004, 17:37
|
#1
|
|
cf.mega poster
Join Date: Jun 2003
Posts: 2,232
|
My new bill
Just got my new bill today.
Upgraded from 750 to 1meg two weeks ago, slight error  
they won't send me a cheque though  (if you can't make it out - £864.77 CREDIT)
also it was confirmed that my 1meg (1.5 soon) will be £34.99 not £37.99
|
|
|
|
24-09-2004, 17:40
|
#2
|
|
Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 55
Posts: 10,571
|
Re: My new bill
keep an eye on your bank account and then cancel 
|
|
|
|
|
24-09-2004, 18:24
|
#3
|
|
cf.mega poster
Join Date: Jun 2003
Posts: 2,499
|
Re: My new bill
This looks like an ICMS account to me.
If you want to PM me the details, I'll get this looked into on Monday when I'm next in. Looks as though someone has made a bit of a blunder.
__________________
BC FORUMS (established 2002)
|
|
|
|
|
24-09-2004, 18:26
|
#4
|
|
Inactive
Join Date: Jun 2003
Location: I am house...
Services: $KY+HD - BT Infinity
Posts: 2,284
|
Re: My new bill
Just don't spend the cash - take the interest yes, but claim you never noticed it...as you never check your statements from the bank or your invoices from NTL
|
|
|
|
|
24-09-2004, 18:28
|
#5
|
|
cf.mega poster
Join Date: Jun 2003
Posts: 2,232
|
Re: My new bill
Already been on the phone, I think Alice is still laughing
Cheers for the offer Paul, but I will see what happens.
|
|
|
|
|
24-09-2004, 20:45
|
#6
|
|
Inactive
Join Date: Jun 2003
Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM.
Posts: 4,004
|
Re: My new bill
Think yourself lucky at least you got a bill I had the money taken from my account and NTL couldn't even send the email telling me it was coming out, Second time they have failed to bill me. Last time iot took them months and Debsy's intervention to get the emails coming again.
Not a very good message to send out to customers.
|
|
|
|
|
24-09-2004, 21:11
|
#7
|
|
cf.mega poster
Join Date: Jun 2003
Posts: 2,499
|
Re: My new bill
Quote:
|
Originally Posted by Kits
Think yourself lucky at least you got a bill I had the money taken from my account and NTL couldn't even send the email telling me it was coming out, Second time they have failed to bill me. Last time iot took them months and Debsy's intervention to get the emails coming again.
Not a very good to send out to customers.
|
Have you not been put on paper billing Kits?
If the emails are erratic it's the best solution.
I prefer a paper bill anyway, since you can see what you're paying for.
__________________
BC FORUMS (established 2002)
|
|
|
|
|
24-09-2004, 21:13
|
#8
|
|
cf.mega poster
Join Date: Jun 2003
Posts: 2,232
|
Re: My new bill
Quote:
|
Originally Posted by Mark B
I prefer a paper bill anyway, since you can see what you're paying for.
|
Or trying to pay me for apparently
|
|
|
|
|
24-09-2004, 22:16
|
#9
|
|
Inactive
Join Date: Jun 2003
Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM.
Posts: 4,004
|
Re: My new bill
Quote:
|
Originally Posted by Mark B
Have you not been put on paper billing Kits?
If the emails are erratic it's the best solution.
I prefer a paper bill anyway, since you can see what you're paying for.
|
No they just replaced the missing emails with paper bills. Its supposed to be emails as thats the way they bill for cable modems and I would hate to find that if I changed to paper bills I started to pay more money.
|
|
|
|
|
24-09-2004, 22:32
|
#10
|
|
cf.mega poster
Join Date: Jun 2003
Posts: 2,499
|
Re: My new bill
Quote:
|
Originally Posted by Kits
No they just replaced the missing emails with paper bills. Its supposed to be emails as thats the way they bill for cable modems and I would hate to find that if I changed to paper bills I started to pay more money.
|
Take it from one who knows.....there is NO extra charge for paper billing.
I've put loads of customers onto paper billing, I can 100% guarantee you won't have a problem with it. My account is on paper billing as well, so i'd be the first to know if there was a problem with it.
You should still get the emails as well.
__________________
BC FORUMS (established 2002)
|
|
|
|
|
25-09-2004, 07:29
|
#11
|
|
cf.mega poster
Join Date: Jun 2003
Location: Manchester
Age: 76
Services: Virgin Media XL Telephone,TV with Tivo box & Superhub3 upto 150Mb Broadband, Sky World, & Freeview+
Posts: 1,901
|
Re: My new bill
Quote:
|
Originally Posted by swoop101
Just got my new bill today.
Upgraded from 750 to 1meg two weeks ago, slight error
they won't send me a cheque though (if you can't make it out - £864.77 CREDIT)
also it was confirmed that my 1meg (1.5 soon) will be £34.99 not £37.99 |
Does that mean that the price for the 600/750 speed is going up too please?
|
|
|
|
|
25-09-2004, 12:06
|
#12
|
|
cf.geek
Join Date: Jun 2003
Location: Swindon
Age: 52
Services: BT FTTP, Humax Foxsat HDR Freesat+
Posts: 810
|
Re: My new bill
Shame they won't send you the money hey swoop!
Quote:
|
Originally Posted by Kits
No they just replaced the missing emails with paper bills. Its supposed to be emails as thats the way they bill for cable modems and I would hate to find that if I changed to paper bills I started to pay more money.
|
I've never had an email bill, I've always had a paper bill for my cable modem, and it's always a separate one from my phone bill.
My very 1st cable modem bill came on a TV bill, not that I have NTL tv....
|
|
|
|
|
25-09-2004, 13:52
|
#13
|
|
cf.mega poster
Join Date: Jun 2003
Posts: 2,499
|
Re: My new bill
Quote:
|
Originally Posted by MikeyB
Shame they won't send you the money hey swoop!
I've never had an email bill, I've always had a paper bill for my cable modem, and it's always a separate one from my phone bill.
My very 1st cable modem bill came on a TV bill, not that I have NTL tv....
|
Yours is slightly different, as you're not in an ex-Cable & Wireless area. The systems run in a totally different way.
__________________
BC FORUMS (established 2002)
|
|
|
|
|
25-09-2004, 13:54
|
#14
|
|
cf.mega poster
Join Date: Jun 2003
Posts: 2,499
|
Re: My new bill
Quote:
|
Originally Posted by ntluser
Does that mean that the price for the 600/750 speed is going up too please?
|
There is no price increase planned for broadband.
Prices remain as they are:
300k £17.99
750k £24.99
1024k £37.99
Some customers may get special deals but those are the standard prices.
__________________
BC FORUMS (established 2002)
|
|
|
|
|
25-09-2004, 16:28
|
#15
|
|
cf.mega poster
Join Date: Jun 2003
Posts: 2,232
|
Re: My new bill
Quote:
|
Originally Posted by Mark B
1024k £37.99
|
Then why have I been told twice now that I will be charged £34.99 for 1meg??
|
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 17:02.
|
Join CF
You are here: 
