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Free V6 box
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Old 24-01-2018, 01:15   #16
vincerooney
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Re: Free V6 box

How do i get it? We have two old tivos and i cant see the offer?

All i get is:

"Changing your package online:
It's likely that you can still grab one of our excellent TV, broadband or phone packages for some of that Virgin Media magic. You can get in touch using our webchat or you can speak to us on the phone by calling 150* from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone.


*For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary."

Was anyones v6 loud last night for 90 mins?

Last edited by vincerooney; 24-01-2018 at 01:18. Reason: .
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Old 24-01-2018, 06:09   #17
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Re: Free V6 box

They say from what my eyes can see they will contact Virgin customers Vince.

Quote:
Virgin Media is now offering free upgrades to its Virgin TV V6 box to existing customers.

All customers who take both TV and broadband packages can swap their older set-top-box, whether that's the TiVo box or V+ box, for the 4K-capable V6 box at no cost.

Nor will it impact current contracts, so there is no penalty for doing so.
Quote:
Eligible customers will be contacted shortly with details on how to upgrade their existing boxes
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Old 24-01-2018, 10:11   #18
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Re: Free V6 box

Quote:
Originally Posted by vincerooney View Post
Was anyones v6 loud last night for 90 mins?
Which channels/programmes?

---------- Post added at 09:11 ---------- Previous post was at 08:12 ----------

http://www.virginmedia.com/corporate...s-top-box.html
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Old 24-01-2018, 10:37   #19
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Re: Free V6 box

Don't forget that the V6 box has no SD SCART output so if your using that on the Tivo for a VCR/DVD/HDD/PVR recorder or an RF Modulator you'll need to source an alternative solution.
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Old 24-01-2018, 10:41   #20
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Re: Free V6 box

Quote:
Originally Posted by denphone View Post
They say from what my eyes can see they will contact Virgin customers Vince.
Thought you could do it online I’m lazy den... anyone else done this free box deal?

As for the loud v6 it’s after I turn it off and goes on for about 20 minutes+
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Old 24-01-2018, 10:44   #21
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Re: Free V6 box

Quote:
Originally Posted by denphone View Post
They say from what my eyes can see they will contact Virgin customers Vince.
Quote:
Originally Posted by vincerooney View Post
Thought you could do it online I’m lazy den... anyone else done this free box deal?

As for the loud v6 it’s after I turn it off and goes on for about 20 minutes+
From the Press Release:

Quote:
Eligible customers will be contacted in the coming weeks with details of how they can request their V6 box. The vast majority will be able to self-install avoiding the need for an engineer visit.
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Old 24-01-2018, 10:48   #22
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Re: Free V6 box

I presume this would include customers with older V and V+ boxes too? :-)
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Old 24-01-2018, 10:51   #23
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Re: Free V6 box

Shows how competitive a market we are in , the likes of Sky and Virgin are now having to play catch up with the OTT providers.
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Old 24-01-2018, 10:52   #24
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Re: Free V6 box

Quote:
Originally Posted by BenMcr View Post
The V6 is TiVo based, which means you can transfer the settings across.

But there has never been an option to transfer the recordings themselves from any type of Virgin Media PVR to another physical box.
it would however be a nice addition and make life simpler for so many people when they switch boxes.
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Old 24-01-2018, 11:00   #25
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Re: Free V6 box

Quote:
Originally Posted by The Yank View Post
it would however be a nice addition and make life simpler for so many people when they switch boxes.

Agreed, however there could be technical issues - are the recordings stored in the same format on V6 boxes compared with legacy boxes?
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Old 24-01-2018, 11:03   #26
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Re: Free V6 box

Quote:
Originally Posted by Bob View Post
I presume this would include customers with older V and V+ boxes too? :-)
I'd expect so yes.
Quote:
Originally Posted by The Yank View Post
it would however be a nice addition and make life simpler for so many people when they switch boxes.
I can't see it being simpler, as it would need to be a method that is by design not simple to ensure that the content can't be copied off to another device.
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Old 24-01-2018, 11:07   #27
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Re: Free V6 box

Quote:
Originally Posted by vincerooney View Post
As for the loud v6 it’s after I turn it off and goes on for about 20 minutes+
Oh, so the box itself is noisy? You need to report that to VM. (This really could have done with its own thread, vince )

Quote:
Originally Posted by Bob View Post
I presume this would include customers with older V and V+ boxes too? :-)
Yes.

Quote:
Originally Posted by Raider999 View Post
Agreed, however there could be technical issues - are the recordings stored in the same format on V6 boxes compared with legacy boxes?
There are both technical and legal issues. It's not going to happen.
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Old 24-01-2018, 11:24   #28
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Re: Free V6 box

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Originally Posted by spiderplant View Post
They are backed up to a server automatically, and remain available for two weeks after the box is removed
Thanks spiderplant. :-)
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Old 24-01-2018, 11:32   #29
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Re: Free V6 box

Quote:
Originally Posted by Bob View Post
I presume this would include customers with older V and V+ boxes too? :-)
Looks like its anyone with anything other than a V6. You must also have Virgin Broadband though. Anyone who doesn't can only have a standard TiVO.
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Old 24-01-2018, 11:33   #30
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Re: Free V6 box

It's the parents. They have broadband so they should be fine for the upgrade :-)
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