06-04-2018, 15:24
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#391
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,805
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Re: Free V6 box
Quote:
Originally Posted by Itshim
[COLOR=Silver]. in CF14
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CF14 here too...
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06-04-2018, 16:04
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#392
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: Free V6 box
Quote:
Originally Posted by Taf
CF14 here too...
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I had problems around midnight in Crawley, wouldn't even show me my other box, also had the blue spinning wheel of death every time I tried to do anything. tried a re-boot but no different.
All ok this morning
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30-04-2018, 11:05
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#393
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,805
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Re: Free V6 box
Yesterday was the fourth time in 2 weeks that I had to do a power-down reset of the V6 box. It had once more reported it could not contact youtube, access catch up or on demand.
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30-04-2018, 14:33
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#394
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cf.mega poster
Join Date: Jun 2003
Posts: 8,898
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Re: Free V6 box
Quote:
Originally Posted by Taf
Yesterday was the fourth time in 2 weeks that I had to do a power-down reset of the V6 box. It had once more reported it could not contact youtube, access catch up or on demand.
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Sounds like it is losing the connection to the SuperHub. Is it connected on Wi-Fi?
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30-04-2018, 20:15
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#395
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Inactive
Join Date: Mar 2004
Services: BB:M, TV:XL, Phone:M, Loyalty
Posts: 2,516
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Re: Free V6 box
Blast, missed the headline offer... still up as an upgrade for £20 delivery (ok I suppose).
Only reminded to think about it, while running down my recordings, as the Tivo is now playing up …. turns on with no HDMI output detected until force restart - happened a few times now
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30-04-2018, 20:48
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#396
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,805
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Re: Free V6 box
Quote:
Originally Posted by spiderplant
Sounds like it is losing the connection to the SuperHub. Is it connected on Wi-Fi?
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Yes, when the wifi is on. It used to fail to find it automatically, but now it does.
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12-06-2018, 16:19
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#397
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www.magicorptech.blogspot
Join Date: Oct 2005
Location: West London
Services: V.I.P
Posts: 1,271
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Re: Free V6 box
Just want to double check here I got my V6 as a self install last month and I have just called VM today to arrange the return of my original Tivo and the guy told me to dispose of it in a recycling centre. Is this right? Are they not reusing these, just worried I got the wrong info and will get charged as some point if I don't return it.
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12-06-2018, 16:27
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#398
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ofc.founder_member
Join Date: Mar 2005
Location: Camberley
Services: VIP 60
Posts: 894
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Re: Free V6 box
Quote:
Originally Posted by zantarous
Just want to double check here I got my V6 as a self install last month and I have just called VM today to arrange the return of my original Tivo and the guy told me to dispose of it in a recycling centre. Is this right? Are they not reusing these, just worried I got the wrong info and will get charged as some point if I don't return it.
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I was told the same
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12-06-2018, 16:53
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#399
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free V6 box
Quote:
Originally Posted by zantarous
Just want to double check here I got my V6 as a self install last month and I have just called VM today to arrange the return of my original Tivo and the guy told me to dispose of it in a recycling centre. Is this right? Are they not reusing these, just worried I got the wrong info and will get charged as some point if I don't return it.
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Quote:
Originally Posted by gba93
I was told the same
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Correct. Virgin Media now only want back V6 TV boxes and Hub 3 broadband kit.
Anything else can be recycled once disconnected.
Even if for some reason they did start wanting other kit back, it wouldn't be retroactive.
__________________
I work for Virgin Media but all views are my own.
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12-06-2018, 17:57
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#400
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cf.geek
Join Date: Mar 2004
Services: Tivo V6 - L TV/XL Phone /200Mb BB
Posts: 896
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Re: Free V6 box
Although free for the V6, twenty pounds charge for delivery!
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12-06-2018, 19:01
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#401
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www.magicorptech.blogspot
Join Date: Oct 2005
Location: West London
Services: V.I.P
Posts: 1,271
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Re: Free V6 box
Quote:
Originally Posted by BenMcr
Correct. Virgin Media now only want back V6 TV boxes and Hub 3 broadband kit.
Anything else can be recycled once disconnected.
Even if for some reason they did start wanting other kit back, it wouldn't be retroactive.
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Thanks for the confirmation.
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12-06-2018, 19:43
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#402
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cf.geek
Join Date: Feb 2007
Location: Mansfield Woodhouse NG19
Services: VM Mix TV, 200 internet, basic house phone. Also Virgin mobile phone
Posts: 541
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Re: Free V6 box
20 pounds charge for delivery?
I did not pay anything at all for my V6 to replace my TiVo, nor was I put on a new contract
Last edited by oliver1948uk; 12-06-2018 at 19:44.
Reason: Word correction
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12-06-2018, 21:30
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#403
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,124
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Re: Free V6 box
Quote:
Originally Posted by oliver1948uk
20 pounds charge for delivery?
I did not pay anything at all for my V6 to replace my TiVo, nor was I put on a new contract
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They charged me £20 for delivery during the 'free' upgrade. A quick phone call got it reversed. Do Yodel really cost £20 ? 87p would be a more fair charge for the standard of service they deliver ...
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13-06-2018, 10:42
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#404
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nashville
Join Date: Feb 2011
Location: Rutherglen. Glasgow
Services: Virgin Media
Posts: 5,177
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Re: Free V6 box
A bit expensive for delivery
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13-06-2018, 10:44
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#405
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free V6 box
Quote:
Originally Posted by nashville
A bit expensive for delivery
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£20 is an activation fee for the new service, not a delivery fee:
Quote:
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*£20 set up fee includes £20 activation fee + FREE delivery to store via Click & Collect. For optional home delivery, add £5.
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__________________
I work for Virgin Media but all views are my own.
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