Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Free V6 box

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service

Free V6 box
Reply
 
Thread Tools
Old 10-10-2018, 13:37   #421
trickytree
cf.addict
 
Join Date: Jul 2008
Location: Nottingham
Services: VIP50
Posts: 426
trickytree has a spectacular aura about themtrickytree has a spectacular aura about themtrickytree has a spectacular aura about themtrickytree has a spectacular aura about them
Re: Free V6 box

My launch week 1TB TiVo has finally died and has been my second box as part of the VIP bundle I have been on since joining 10 years ago.
Engineer is coming tonight. Will I get a crumby TiVo to replace it or finally a V6 as my package if you were to sign up to VIP now is for 2 x V6?

Incidentally I didn't really want to lose my TiVo as I use Slingbox with it but as it's died and has been so slow, buggy etc it seems as good a time as any to upgrade it.
trickytree is offline   Reply With Quote
Advertisement
Old 10-10-2018, 13:43   #422
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media V6 x2, Full House TV, VIVID 350
Posts: 16,557
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: Free V6 box

Anyone with broadband should get a V6 to replace an existing TiVo - as long as you don't already have three.

You can have three V6 boxes per account - anything after that will be TiVo
__________________
I work for Virgin Media but all views are my own.

Last edited by BenMcr; 10-10-2018 at 13:59.
BenMcr is offline   Reply With Quote
Old 10-10-2018, 13:58   #423
trickytree
cf.addict
 
Join Date: Jul 2008
Location: Nottingham
Services: VIP50
Posts: 426
trickytree has a spectacular aura about themtrickytree has a spectacular aura about themtrickytree has a spectacular aura about themtrickytree has a spectacular aura about them
Re: Free V6 box

Quote:
Originally Posted by BenMcr View Post
Anyone with broadband should get a to replace an existing TiVo - as long as you don't already have three.

You can have three V6 boxes - anything after that will be TiVo
Great thanks for the info. Yes we have phone, tv, BB and mobile so was thinking we are surely do a mini upgrade.
Fingers crossed then.
trickytree is offline   Reply With Quote
Old 20-10-2018, 14:47   #424
bbxxl
cf.addict
 
Join Date: Oct 2009
Posts: 151
bbxxl is on a distinguished roadbbxxl is on a distinguished road
Re: Free V6 box

My TiVo bricked itself and was replaced by a V6 box - along with an increase to my monthly charge which was never mentioned until after it was installed. Seriously thinking of ditching virgin and going to sky.
bbxxl is offline   Reply With Quote
Old 20-10-2018, 15:29   #425
RobboEdin
cf.mega poster
 
RobboEdin's Avatar
 
Join Date: Oct 2009
Posts: 1,799
RobboEdin has reached the bronze age
RobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze age
Re: Free V6 box

Quote:
Originally Posted by bbxxl View Post
My TiVo bricked itself and was replaced by a V6 box - along with an increase to my monthly charge which was never mentioned until after it was installed. Seriously thinking of ditching virgin and going to sky.
... and that should not have happened, unless you concurrently made some other changes. Fault replacement should not alter charging.
RobboEdin is offline   Reply With Quote
Old 20-10-2018, 23:56   #426
bbxxl
cf.addict
 
Join Date: Oct 2009
Posts: 151
bbxxl is on a distinguished roadbbxxl is on a distinguished road
Re: Free V6 box

Quote:
Originally Posted by RobboEdin View Post
... and that should not have happened, unless you concurrently made some other changes. Fault replacement should not alter charging.
No other changes, I was not informed of any increase and would not have agreed to it. I am really not happy.
bbxxl is offline   Reply With Quote
Old 21-10-2018, 03:10   #427
RichardCoulter
cf.mega poster
 
Join Date: Jan 2008
Posts: 6,796
RichardCoulter has disabled reputation
Re: Free V6 box

I'd make a complaint, if they didn't resolve it i'd use another supplier.
RichardCoulter is offline   Reply With Quote
Old 27-10-2018, 17:09   #428
bbxxl
cf.addict
 
Join Date: Oct 2009
Posts: 151
bbxxl is on a distinguished roadbbxxl is on a distinguished road
Smile Re: Free V6 box

Quote:
Originally Posted by RichardCoulter View Post
I'd make a complaint, if they didn't resolve it i'd use another supplier.
I rang the. And said I wanted to leave. It turns out that the price increase was nothing to do with my new box, it just happened to be at the same time as the annual increase.

So, after speaking to them my bill has now gone up another 2

For that extra 2 all I am getting is a speed increase from 200 Meg to 350 Meg.

Oh, and Sky sports and Sky films.

I think thats probably worth two quid a month.

I am now a happy virgin customer again.
bbxxl is offline   Reply With Quote
Old 27-10-2018, 18:28   #429
jfman
Architect of Ideas
 
Join Date: Dec 2004
Posts: 1,228
jfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quads
Re: Free V6 box

Excellent news, a conversation with Virgin (usually with retentions) tends to cause a good outcome.
jfman is online now   Reply With Quote
Old 27-10-2018, 22:13   #430
bbxxl
cf.addict
 
Join Date: Oct 2009
Posts: 151
bbxxl is on a distinguished roadbbxxl is on a distinguished road
Re: Free V6 box

Quote:
Originally Posted by jfman View Post
Excellent news, a conversation with Virgin (usually with retentions) tends to cause a good outcome.
Id never called them before because I never actually thought I would leave before. I was actually going to leave today. Really impressed with the way I was dealt with and very happy with the outcome.
bbxxl is offline   Reply With Quote
Old 27-10-2018, 22:24   #431
jfman
Architect of Ideas
 
Join Date: Dec 2004
Posts: 1,228
jfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quads
Re: Free V6 box

It's a competitive market out there - lots of excellent deals out there from all providers. Best to keep them on their toes every 12 months or so.
jfman is online now   Reply With Quote
Old 27-10-2018, 22:54   #432
OLD BOY
Experience is everything
 
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes; Full House; Now TV, Amazon and Netflix; VM broadband and landline
Posts: 8,213
OLD BOY has a bronze arrayOLD BOY has a bronze arrayOLD BOY has a bronze array
OLD BOY has a bronze arrayOLD BOY has a bronze arrayOLD BOY has a bronze arrayOLD BOY has a bronze arrayOLD BOY has a bronze arrayOLD BOY has a bronze arrayOLD BOY has a bronze array
Re: Free V6 box

Quote:
Originally Posted by bbxxl View Post
Id never called them before because I never actually thought I would leave before. I was actually going to leave today. Really impressed with the way I was dealt with and very happy with the outcome.
It's good to talk. As they say.
OLD BOY is offline   Reply With Quote
Old 27-10-2018, 23:33   #433
jfman
Architect of Ideas
 
Join Date: Dec 2004
Posts: 1,228
jfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quadsjfman has a fine set of Quads
Re: Free V6 box

Our younger members may need that one explained.
jfman is online now   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 18:30.


Server: xenon.zmnt.net
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.