Same/Worse Now I'm on 20mb :(

Mechanicus · 01-06-2007, 15:01

Hello.

I had been having problems with my 10mb connection - it would be fine most of the day (7-10mb speeds), but when about 6-7pm came around, it would drop to 1-2mb, sometimes slower. This had been going on for about a month. I was hoping that it was because of the 20mb, and that when I finally got it, it would be better. How wrong I was.

I finally got 20mb yesterday, about midday. Since then, my speed has been up and down all yesterday and today, ranging from 3mb up to 18mb.

Quote:

Fri, 01 Jun 2007 14:00:41 GMT

1st 512K took 219 ms = 2337.9 KB/sec, approx 19264 Kbps, 18.81 Mbps
2nd 512K took 281 ms = 1822.1 KB/sec, approx 15014 Kbps, 14.66 Mbps
3rd 512K took 234 ms = 2188 KB/sec, approx 18029 Kbps, 17.61 Mbps
4th 512K took 297 ms = 1723.9 KB/sec, approx 14205 Kbps, 13.87 Mbps

Overall Average Speed = approx 16628 Kbps, 16.24 Mbps

Quote:

Fri, 01 Jun 2007 14:00:49 GMT

1st 512K took 297 ms = 1723.9 KB/sec, approx 14205 Kbps, 13.87 Mbps
2nd 512K took 484 ms = 1057.9 KB/sec, approx 8717 Kbps, 8.51 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 515 ms = 994.2 KB/sec, approx 8192 Kbps, 8 Mbps

Overall Average Speed = approx 10187 Kbps, 9.95 Mbps

Quote:

Fri, 01 Jun 2007 14:01:00 GMT

1st 512K took 407 ms = 1258 KB/sec, approx 10366 Kbps, 10.12 Mbps
2nd 512K took 562 ms = 911 KB/sec, approx 7507 Kbps, 7.33 Mbps
3rd 512K took 391 ms = 1309.5 KB/sec, approx 10790 Kbps, 10.54 Mbps
4th 512K took 703 ms = 728.3 KB/sec, approx 6001 Kbps, 5.86 Mbps

Overall Average Speed = approx 8666 Kbps, 8.46 Mbps

Quote:

Fri, 01 Jun 2007 14:01:09 GMT

1st 512K took 250 ms = 2048 KB/sec, approx 16876 Kbps, 16.48 Mbps
2nd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
3rd 512K took 593 ms = 863.4 KB/sec, approx 7114 Kbps, 6.95 Mbps
4th 512K took 485 ms = 1055.7 KB/sec, approx 8699 Kbps, 8.5 Mbps

Overall Average Speed = approx 10672 Kbps, 10.42 Mbps

(Check the time between tests!).

When 6-7pm comes 'round, it's even worse.

Will my connection settle after a few days, or is this the time of crap I can expect from now on?

JackSon · 01-06-2007, 15:20

Think it still early days yet to make predictions of service levels. May be best to wait until the 20Mb roll out completes across the whole country before things can really settle down and we the punters can see what we can expect from the future. There may be just too many instances of 'workmen on the line' whilst these upgrades get switched on.

Mr Clean · 01-06-2007, 15:26

What Jackson said

.....and don't put your faith in Speedtests. They're useless.

Mechanicus · 01-06-2007, 15:32

So... what do I put my faith in?
Downloads? They offer the same info as speed tests (up to 1mbs, down to 500kbs, up to 1.3kbs, up down etc.).

Virgin Media · 01-06-2007, 15:41

Speedtests are homosexual. Transfer rates from a correctly working, effecient source will give you you true connection speed.

If using USB try and make an effort to use Ethernet, instead.

Edit:- Did you mean to imply your transfer rate are showing as bad as speed tests?

Mechanicus · 01-06-2007, 15:44

I'm saying what I said.
Download speeds are as bad as speed test results.

Virgin Media · 01-06-2007, 15:51

What modem? Sounds like it could be two things. Modem or Ethernet. Or probably both.

...or... a bad area.

Mechanicus · 01-06-2007, 15:54

Ambit 250 modem, on Ethernet.
I had an outage about a month ago, and since then I have had bad speeds after 6-7pm, until sometime in the am.

Before that I was getting consistently high speeds, all day.

Virgin Media · 01-06-2007, 16:13

Bad area, then. Its the case up to 50% of the time, unfortunately.

Mechanicus · 01-06-2007, 16:21

If that is the case, why was it fine before?

Virgin Media · 01-06-2007, 16:29

Well since the outage I gather thats why it was fine before. i.e no outages causing problems.

Mechanicus · 01-06-2007, 21:23

So what can I do to sort it?
I mean, is VM aware of the problem do you think?

Oh, and another test:

Quote:

Fri, 01 Jun 2007 20:22:09 GMT

1st 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps
2nd 512K took 750 ms = 682.7 KB/sec, approx 5625 Kbps, 5.49 Mbps
3rd 512K took 687 ms = 745.3 KB/sec, approx 6141 Kbps, 6 Mbps
4th 512K took 579 ms = 884.3 KB/sec, approx 7287 Kbps, 7.12 Mbps

Overall Average Speed = approx 5742 Kbps, 5.61 Mbps