02-12-2021, 13:38
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#16
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 753
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Re: Various channels went off air tonight on multiple platforms
Yes those are working now
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02-12-2021, 14:02
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#17
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 75
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,699
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Re: Various channels went off air tonight on multiple platforms
Just checked my channels and channel 5 isn't working here either. Area 20 covered by Baguley. At least my husband's happy, he's got his beloved BBC 1 back.
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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02-12-2021, 14:29
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#18
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cf.member
Join Date: Feb 2018
Posts: 77
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Re: Various channels went off air tonight on multiple platforms
https://www.virginmedia.com/help/outage
Issue with TV services
(Updated at 13:45)
We’re working hard to fix the issue impacting our TV services.
We have now restored several channels with customers able to watch BBC One, BBC Two, ITV, ITV+1 and Channel 4. TV360 customers are also able to access apps on their box.
We’re working to restore all channels as quickly as possible and continue to work towards having this resolved this afternoon.
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02-12-2021, 15:08
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#19
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cf.mega poster
Join Date: Sep 2008
Location: Lincoln
Age: 48
Services: 350Mb (Hub 3) | TV: 2x TiVo on XL | Phone
Posts: 1,051
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Re: Various channels went off air tonight on multiple platforms
Came back up sometime after 1pm in Lincoln
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02-12-2021, 15:12
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#20
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cf.member
Join Date: Jun 2009
Location: KIRKCALDY, FIFE
Services: Ultimate Volt Bundle
Posts: 28
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Re: Various channels went off air tonight on multiple platforms
Just went down again in Kirkcaldy.
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02-12-2021, 15:14
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#21
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cf.mega poster
Join Date: Sep 2008
Location: Lincoln
Age: 48
Services: 350Mb (Hub 3) | TV: 2x TiVo on XL | Phone
Posts: 1,051
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Re: Various channels went off air tonight on multiple platforms
BBC 2 gone and other channels in Lincoln, still got BBC 1 and ITV
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02-12-2021, 15:20
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#22
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RIp Sweetness
Join Date: Jul 2009
Location: S Essex
Services: TiVo Full house sports bundle,Vivid 200, SHUB 3, talk more anytime.
Posts: 2,380
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Re: Various channels went off air tonight on multiple platforms
Only BBC1 sd here no other channels.
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02-12-2021, 15:22
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#23
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cf.mega poster
Join Date: Sep 2008
Location: Lincoln
Age: 48
Services: 350Mb (Hub 3) | TV: 2x TiVo on XL | Phone
Posts: 1,051
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Re: Various channels went off air tonight on multiple platforms
Got BBC 1 and Channel 4 only atm.
On BBC 2 and ITV getting the error This channel is not authorised, other channels V53
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02-12-2021, 15:33
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#24
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: Various channels went off air tonight on multiple platforms
Off here again in Tayside.
(Weird that my Red Bee Fire thread is being used for this topic. I see some thinking it's not just VM.)
---------- Post added at 15:25 ---------- Previous post was at 15:23 ----------
Ok, Channel 4 SD (104) works.
---------- Post added at 15:33 ---------- Previous post was at 15:25 ----------
RXTVlog are now saying it's related to a power outage.
https://rxtvinfo.com/2021/national-t...r-virgin-media
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02-12-2021, 15:34
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#25
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cf.geek
Join Date: Mar 2004
Posts: 707
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Re: Various channels went off air tonight on multiple platforms
Quote:
Originally Posted by cheekyangus
Off here again in Tayside.
(Weird that my Red Bee Fire thread is being used for this topic. I see some thinking it's not just VM.)
---------- Post added at 15:25 ---------- Previous post was at 15:23 ----------
Ok, Channel 4 SD (104) works.
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It is a strange choice of thread considering there are still on-going issues from the Red Bee Media incident which can't really be posted here now that the thread has gone off-track.
I guess some of the issues with HD channels are possibly because encryption has been turned on again? The boxes don't seem to recognise that they should be authorised to view the service.
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02-12-2021, 15:44
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#26
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cf.mega poster
Join Date: Sep 2008
Location: Lincoln
Age: 48
Services: 350Mb (Hub 3) | TV: 2x TiVo on XL | Phone
Posts: 1,051
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Re: Various channels went off air tonight on multiple platforms
Quote:
Originally Posted by epsilon
I guess some of the issues with HD channels are possibly because encryption has been turned on again? The boxes don't seem to recognise that they should be authorised to view the service.
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That would make sence
I have found some working channels atm which are
101 - BBC 1
104 - Channel 4
113 - ITV
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02-12-2021, 15:52
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#27
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cf.member
Join Date: Feb 2018
Posts: 77
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Re: Various channels went off air tonight on multiple platforms
Another update from VM ( https://www.virginmedia.com/help/outage)
(Updated at 15:30)
Engineers are on site working to restore TV services after a major power outage.
We are currently attempting to restore more channels. As we do this, it may mean customers temporarily lose access to previously restored channels.
We recognise this is frustrating for customers and apologise again for the inconvenience caused. We are doing everything we can to get services back as quickly as possible.
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02-12-2021, 15:56
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#28
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The Invisible Woman
Cable Forum Team
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 71
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,161
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Re: Various channels went off air tonight on multiple platforms
Only BBC1,channel 4,ITV13.
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Hell is empty and all the devils are here. Shakespeare..
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02-12-2021, 15:57
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#29
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EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,106
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Re: Various channels went off air tonight on multiple platforms
Quote:
Originally Posted by nomadking
Might depend on the channel. EG BBC1, BBC2, ITV HD, Channel 4 are working here, but not Channel 5.
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Lucky you
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advertise here...........
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02-12-2021, 16:11
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#30
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: Various channels went off air tonight on multiple platforms
Quote:
Originally Posted by paul0363
Another update from VM ( https://www.virginmedia.com/help/outage)
(Updated at 15:30)
Engineers are on site working to restore TV services after a major power outage.
We are currently attempting to restore more channels. As we do this, it may mean customers temporarily lose access to previously restored channels.
We recognise this is frustrating for customers and apologise again for the inconvenience caused. We are doing everything we can to get services back as quickly as possible.
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The update they put on their forums with the same timestamp isn't identical.
" Update: 3:30pm
We're still working to restore the channels, you may lose access to BBC1, BBC2, ITV, and Channel 4 whilst we perform some patching work. After this work is done we'll start to bring groups of channels back online in clusters."
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