12-06-2018, 11:08
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#1
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,812
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Unable to delete
I watched a programme, tried to delete it. But it shows the spinning thingie, and "Hey Presto!" it hasn't deleted it.
I've tried several times and still no joy.
It works for all other programmes.
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12-06-2018, 11:31
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Unable to delete
Have you rebooted?
__________________
I work for Virgin Media but all views are my own.
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12-06-2018, 12:26
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#3
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,812
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Re: Unable to delete
Yes.
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12-06-2018, 14:03
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#4
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Unable to delete
Quote:
Originally Posted by Taf
I watched a programme, tried to delete it. But it shows the spinning thingie, and "Hey Presto!" it hasn't deleted it.
I've tried several times and still no joy.
It works for all other programmes.
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Try selecting it from the 'My Shows' menu. When the programme is highlighted, press the 'clear' button on your remote.
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13-06-2018, 15:19
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#5
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Virgin Media Employee
Join Date: Sep 2005
Location: Winchester
Services: Staff MyRates
BB: VM XXL
TV: VM XL
Phone : VM XL
Posts: 3,115
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Re: Unable to delete
Is there a little symbol next to the new recordings and not on the deleted ones? If so that indicates the show is also available "on-demand" somewhere. You can delete again to remove that "link".
__________________
I work for VMO2 but reply here in my own right. Any help or advice is made on a best-effort basis. No comments construe any obligation on VMO2 or its employees.
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13-06-2018, 20:49
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#6
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,812
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Re: Unable to delete
Nope, no symbols at all. Very confuddling....
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14-06-2018, 08:20
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#7
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,133
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Re: Unable to delete
Quote:
Originally Posted by Taf
Nope, no symbols at all. Very confuddling....
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Is it one of those 'naughty' programmes? VM make you pay extra to delete
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14-06-2018, 11:18
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#8
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,812
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Re: Unable to delete
Young Sheldon once again failed to delete last evening.
But it has finally vanished this morning.
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