Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Network Congestion

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

Network Congestion
Reply
 
Thread Tools
Old 05-05-2022, 16:34   #91
Taf
cf.mega poster
 
Taf's Avatar
 
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 66
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,214
Taf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny star
Taf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny starTaf has a nice shiny star
Re: Network Congestion

Quote:
Originally Posted by General Maximus View Post
factory reset?
I did 3 reboots, and 3 resets.

I finally got to talk to a guy with the most unintelligible accent on 150 (120 was a typo). He did deep resets from his end a few times, then it all burst back into life.

This sort of thing happens every time the superhub is updated...

Back on topic, I asked him if they were getting reports about internet problems most evenings from 8 to 10. He has no record of any.
Taf is offline   Reply With Quote
Advertisement
Old 05-05-2022, 18:15   #92
General Maximus
C/O Felix Legion
 
General Maximus's Avatar
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,026
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: Network Congestion

Quote:
Originally Posted by Taf View Post
This sort of thing happens every time the superhub is updated...
I am not being a dick dude but the best way to avoid these problems is to buy a proper router which doesn't have them. Software updates shouldn't involve mandatory phone calls to tech support for whatever tf a deep reset is.


Quote:
Originally Posted by Taf View Post
I asked him if they were getting reports about internet problems most evenings from 8 to 10. He has no record of any.
I wouldn't expect him to, it is way above his pay grade and they struggle with the simplest of problems. When I had a problem with with my new shub4 before Christmas I rang tech support for a new one and luckily the person who I spoke to put me straight through to second line because she didn't understand a thing I was saying.
__________________
Join the Mockingjay, join the fight
General Maximus is offline   Reply With Quote
Old 05-05-2022, 22:42   #93
Skie
a giant headend
 
Join Date: Jan 2011
Location: Liverpool
Posts: 1,145
Skie has reached the bronze age
Skie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze ageSkie has reached the bronze age
Re: Network Congestion

I hope you guys are raising it with VM and asking for some level of compo. To have your connection become a jittery mess would make gaming and anything else jitter intolerant (voip, zoom/teams calls, livestreaming) pretty awful during that period. The fact it's so consistent at peak times points to a broken bit of core kit somewhere, or just a complete lack of capacity and a failover link coming into use.
Skie is offline   Reply With Quote
Old 05-05-2022, 22:57   #94
General Maximus
C/O Felix Legion
 
General Maximus's Avatar
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,026
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: Network Congestion

It has been clear tonight but i definitely feel it when i am gaming
__________________
Join the Mockingjay, join the fight
General Maximus is offline   Reply With Quote
Old 06-05-2022, 10:56   #95
Brunel
Chief Mechanical Engineer
 
Brunel's Avatar
 
Join Date: Jul 2014
Location: WEST RIDING of YORKSHIRE.
Services: V.M. VIVID 100 November 6 2018. Finally connected.
Posts: 238
Brunel will become famous soon enoughBrunel will become famous soon enoughBrunel will become famous soon enough
Re: Network Congestion: Virgin Media issues statement on latency issues

https://www.thinkbroadband.com/news/...latency-issues
Brunel is offline   Reply With Quote
Old 06-05-2022, 13:52   #96
General Maximus
C/O Felix Legion
 
General Maximus's Avatar
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,026
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: Network Congestion

Quote:
We’ve now determined the root cause of the issue and can confirm that it’s an issue exclusively impacting traffic passing through an interconnect from our network to the ThinkBroadband server site.

General traffic on our network is not impacted and as a result, the TB BQM is not reporting accurate latency data for Virgin Media customers right now.
Bullshit, my lag while gaming is terrible and it isn't psychosomatic. I can be playing quite happily for ages, start experiencing noticeable lag and then when I check my graph later I see the mountain.
__________________
Join the Mockingjay, join the fight
General Maximus is offline   Reply With Quote
Old 07-05-2022, 23:33   #97
General Maximus
C/O Felix Legion
 
General Maximus's Avatar
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,026
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: Network Congestion

Feels like it is the first Saturday in a month that we haven't had a bump. Maybe they have finally fixed it

__________________
Join the Mockingjay, join the fight
General Maximus is offline   Reply With Quote
Old 09-05-2022, 23:43   #98
General Maximus
C/O Felix Legion
 
General Maximus's Avatar
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,026
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: Network Congestion

I don't want to jinx it but it looks like they have fixed it. I have looked back at the last 5 days' worth of graphs and they are squeaky clean


__________________
Join the Mockingjay, join the fight
General Maximus is offline   Reply With Quote
Old 10-05-2022, 12:11   #99
Brunel
Chief Mechanical Engineer
 
Brunel's Avatar
 
Join Date: Jul 2014
Location: WEST RIDING of YORKSHIRE.
Services: V.M. VIVID 100 November 6 2018. Finally connected.
Posts: 238
Brunel will become famous soon enoughBrunel will become famous soon enoughBrunel will become famous soon enough
Re: Network Congestion

A bit dodgy this a.m.

Brunel is offline   Reply With Quote
Old 10-05-2022, 12:13   #100
General Maximus
C/O Felix Legion
 
General Maximus's Avatar
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,026
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: Network Congestion

not as bad for me


__________________
Join the Mockingjay, join the fight
General Maximus is offline   Reply With Quote
Old 11-05-2022, 18:53   #101
Brunel
Chief Mechanical Engineer
 
Brunel's Avatar
 
Join Date: Jul 2014
Location: WEST RIDING of YORKSHIRE.
Services: V.M. VIVID 100 November 6 2018. Finally connected.
Posts: 238
Brunel will become famous soon enoughBrunel will become famous soon enoughBrunel will become famous soon enough
Re: Network Congestion

MORE LARGE SPIKES TONIGHT.

Brunel is offline   Reply With Quote
Old 11-05-2022, 19:03   #102
General Maximus
C/O Felix Legion
 
General Maximus's Avatar
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,026
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: Network Congestion

It looks like something is just starting for me:

__________________
Join the Mockingjay, join the fight
General Maximus is offline   Reply With Quote
Old 12-05-2022, 22:53   #103
Brunel
Chief Mechanical Engineer
 
Brunel's Avatar
 
Join Date: Jul 2014
Location: WEST RIDING of YORKSHIRE.
Services: V.M. VIVID 100 November 6 2018. Finally connected.
Posts: 238
Brunel will become famous soon enoughBrunel will become famous soon enoughBrunel will become famous soon enough
Re: Network Congestion

Now been confirmed "There is a complex fault and is taking a little longer to fix"
Brunel is offline   Reply With Quote
Old 12-05-2022, 23:06   #104
General Maximus
C/O Felix Legion
 
General Maximus's Avatar
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,026
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
General Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronzeGeneral Maximus is cast in bronze
Re: Network Congestion

Quote:
Originally Posted by Brunel View Post
"There is a complex fault and is taking a little longer to fix"
oh but it can't be, it is exclusive to the TBB link which doesn't matter because we have got samknows
__________________
Join the Mockingjay, join the fight
General Maximus is offline   Reply With Quote
Old 12-05-2022, 23:41   #105
Brunel
Chief Mechanical Engineer
 
Brunel's Avatar
 
Join Date: Jul 2014
Location: WEST RIDING of YORKSHIRE.
Services: V.M. VIVID 100 November 6 2018. Finally connected.
Posts: 238
Brunel will become famous soon enoughBrunel will become famous soon enoughBrunel will become famous soon enough
Re: Network Congestion

There are two faults one is the Thinkbroadband saga, also there is a local area fault.
My B.Q.M. looks horrendous still.

Another graph that I monitor from a property approx 5Km from here is near enough perfect now.
Brunel is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 11:10.


Server: curium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2022, vBulletin Solutions Inc.