20-02-2023, 13:53
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#241
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,098
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Re: Price rises this year.
Quote:
Originally Posted by Hugh
No letter here yet, but even when we get it, we have no fibre options available here - I can get "up to" 76Mb/s from alternative suppliers.
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Quote:
Originally Posted by nialli
Thanks but when I type my postcode into the suppliers listed none of them offer fibre except Virgin
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I get this when I check Openreach (so not even "up to" 76Mb/s)
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20-02-2023, 14:08
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#242
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Sky Stream, Sky broadband
Posts: 865
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Re: Price rises this year.
Quote:
Originally Posted by GazCBG
This is the full package, just checked on vm site.
Broadband: M350 Fibre Broadband
TV: Maxit TV
Phone: Talk More Anytime
But new customers can get it for around £84 on 18 month contract, then £116
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The trick is to call Retentions towards the end of your contract and (politely) insist you can’t afford it and ask what they can offer or you’ll go elsewhere. It can take a couple of calls but normally works. You can do it now by exercising your right to cancel
---------- Post added at 14:08 ---------- Previous post was at 13:55 ----------
Quote:
Originally Posted by Hugh
I get this when I check Openreach (so not even "up to" 76Mb/s)
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I get 55-80 for London SE10
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20-02-2023, 17:27
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#243
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cf.addict
Join Date: Dec 2003
Location: Glasgow & France
Age: 75
Services: VM phone , 2xV6 (Full house XL), ViViD200 Optical fibre BB. Stream - Netflix, iPlayer,
Posts: 106
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Re: Price rises this year.
Just used the WhatsApp service to add a channel (ViaPlay for Scottish football !). Very responsive, change effected in 16 minutes; they were a bit pushy in offering me Sky UHD channels for the "fantastic" price of £7 per month, which I managed manfully, to resist.
They also asked to "review my contract" but since it's not due to finish until June, I managed to avoid that as well.
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20-02-2023, 17:38
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#244
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Sky Stream, Sky broadband
Posts: 865
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Re: Price rises this year.
Quote:
Originally Posted by Jacquesb
Just used the WhatsApp service to add a channel (ViaPlay for Scottish football !). Very responsive, change effected in 16 minutes; they were a bit pushy in offering me Sky UHD channels for the "fantastic" price of £7 per month, which I managed manfully, to resist.
They also asked to "review my contract" but since it's not due to finish until June, I managed to avoid that as well.
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How do you contact them on WhatsApp?
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20-02-2023, 17:51
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#245
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cf.addict
Join Date: Dec 2003
Location: Glasgow & France
Age: 75
Services: VM phone , 2xV6 (Full house XL), ViViD200 Optical fibre BB. Stream - Netflix, iPlayer,
Posts: 106
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Re: Price rises this year.
Hi nialli - their number is 07305.327112.
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20-02-2023, 18:06
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#246
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Sky Stream, Sky broadband
Posts: 865
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Re: Price rises this year.
Quote:
Originally Posted by Jacquesb
Hi nialli - their number is 07305.327112.
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Thanks. Wasn’t sure if that was the right one. Interesting that there are a few posts suggesting people are getting decent deals
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21-02-2023, 08:24
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#247
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cf.addict
Join Date: Sep 2009
Location: Teesside
Services: Tivo. XL (tv) L (bb)
Posts: 119
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Re: Price rises this year.
Quote:
Originally Posted by nialli
The trick is to call Retentions towards the end of your contract and (politely) insist you can’t afford it and ask what they can offer or you’ll go elsewhere. It can take a couple of calls but normally works. You can do it now by exercising your right to cancel
---------- Post added at 14:08 ---------- Previous post was at 13:55 ----------
I get 55-80 for London SE10
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Did the same, my deal went from 97.25 to 66.50 including sky and by sports.
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21-02-2023, 10:25
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#248
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cf.addict
Join Date: Oct 2007
Location: Sittingbourne
Services: Ultimate Oomph Plus Extra Tivo (Three Total)
Posts: 249
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Re: Price rises this year.
Quote:
Originally Posted by GazCBG
This is the full package, just checked on vm site.
Broadband: M350 Fibre Broadband
TV: Maxit TV
Phone: Talk More Anytime
But new customers can get it for around £84 on 18 month contract, then £116
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Just to show how bad a deal this is
I pay 3 pounds more than you
and have the top volt package
1000 Broadband
3 V6 boxes
all the channels including sky sports and cinema
Bt Sport
Sky sports UHD
one o2 unlimited sim
you should be paying £40-£50 pounds for what you get
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21-02-2023, 14:35
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#249
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Sky Stream, Sky broadband
Posts: 865
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Re: Price rises this year.
Are people getting their notifications of price rises on their billing date?
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21-02-2023, 15:06
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#250
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,308
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Re: Price rises this year.
My last billing date was on the 9th February and l did not get any notification of any price rise.
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21-02-2023, 16:56
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#251
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Barking up the wrong tree
Join Date: Jul 2007
Location: The North, Beyond Winterfell
Age: 40
Services: VM Gig1
Posts: 103
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Re: Price rises this year.
Got email about £7 rise.....rang them up to cancel. They've put an equivalent credit on the account to cancel out the rise till my contract ends in July this year. all being well Openreach and Cityfibre will have rolled out to my street by then.
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21-02-2023, 22:10
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#252
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Sky Stream, Sky broadband
Posts: 865
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Re: Price rises this year.
Quote:
Originally Posted by Aye Up
Got email about £7 rise.....rang them up to cancel. They've put an equivalent credit on the account to cancel out the rise till my contract ends in July this year.
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VM starting to sound a bit desperate to stop the haemorrhaging of customers
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22-02-2023, 08:12
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#253
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Price rises this year.
Quote:
Originally Posted by Peter729
There seems little point in entering into a 18\24 month contract when there's no surety to be gained from it.
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Surely, if you go for an 18 month deal which gives you a worthwhile discount, then there is, say, a 6% increase, it's still worth it because the no deal option goes up by that amount as well.
However, I do think Ofcom should stipulate that any price rises mid-contract should permit people to leave at that point if they wish.
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Forumbox.co.uk
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22-02-2023, 08:21
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#254
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cf.mega poster
Join Date: Jan 2008
Location: Up North - Where It's Grim
Age: 56
Posts: 2,344
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Re: Price rises this year.
Quote:
Originally Posted by OLD BOY
Surely, if you go for an 18 month deal which gives you a worthwhile discount, then there is, say, a 6% increase, it's still worth it because the no deal option goes up by that amount as well.
However, I do think Ofcom should stipulate that any price rises mid-contract should permit people to leave at that point if they wish.
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I agree. It just seems wrong to say your price will go up by an unknown amount and you've got no choice but to suck it up.
I think the best option is to agree the price and stick to it for the duration of the contract. If companies can't estimate their costs 18 month in the future then the simple answer is don't offer 18 month contracts.
Could you imagine the uproar if the price of your house or car insurance increased in price mid contract?
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22-02-2023, 09:04
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#255
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cf.addict
Join Date: Dec 2017
Posts: 120
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Re: Price rises this year.
Quote:
Originally Posted by OLD BOY
Surely, if you go for an 18 month deal which gives you a worthwhile discount, then there is, say, a 6% increase, it's still worth it because the no deal option goes up by that amount as well.
However, I do think Ofcom should stipulate that any price rises mid-contract should permit people to leave at that point if they wish.
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It is the commitment to a “financial unknown” that is the issue, if the prices were reasonable then why not simply have a rolling monthly contact where each party only has a months commitment to each other! The changes to the Virgin contract serve Virgin not the customer.
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