24-01-2018, 00:15
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#16
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cf.mega poster
Join Date: Jan 2007
Services: XL TV
XL Phone
XL 100MB broadband
TiVo
Cat
Posts: 2,269
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Re: Free V6 box
How do i get it? We have two old tivos and i cant see the offer?
All i get is:
"Changing your package online:
It's likely that you can still grab one of our excellent TV, broadband or phone packages for some of that Virgin Media magic. You can get in touch using our webchat or you can speak to us on the phone by calling 150* from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone.
*For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary."
Was anyones v6 loud last night for 90 mins?
Last edited by vincerooney; 24-01-2018 at 00:18.
Reason: .
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24-01-2018, 05:09
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#17
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,308
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Re: Free V6 box
They say from what my eyes can see they will contact Virgin customers Vince.
Quote:
Virgin Media is now offering free upgrades to its Virgin TV V6 box to existing customers.
All customers who take both TV and broadband packages can swap their older set-top-box, whether that's the TiVo box or V+ box, for the 4K-capable V6 box at no cost.
Nor will it impact current contracts, so there is no penalty for doing so.
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Quote:
Eligible customers will be contacted shortly with details on how to upgrade their existing boxes
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__________________
“The only lesson you can learn from history is that it repeats itself”
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24-01-2018, 09:11
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#18
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: Free V6 box
Quote:
Originally Posted by vincerooney
Was anyones v6 loud last night for 90 mins?
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Which channels/programmes?
---------- Post added at 09:11 ---------- Previous post was at 08:12 ----------
http://www.virginmedia.com/corporate...s-top-box.html
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24-01-2018, 09:37
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#19
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,994
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Re: Free V6 box
Don't forget that the V6 box has no SD SCART output so if your using that on the Tivo for a VCR/DVD/HDD/PVR recorder or an RF Modulator you'll need to source an alternative solution.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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24-01-2018, 09:41
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#20
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cf.mega poster
Join Date: Jan 2007
Services: XL TV
XL Phone
XL 100MB broadband
TiVo
Cat
Posts: 2,269
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Re: Free V6 box
Quote:
Originally Posted by denphone
They say from what my eyes can see they will contact Virgin customers Vince.
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Thought you could do it online I’m lazy den... anyone else done this free box deal?
As for the loud v6 it’s after I turn it off and goes on for about 20 minutes+
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24-01-2018, 09:44
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#21
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free V6 box
Quote:
Originally Posted by denphone
They say from what my eyes can see they will contact Virgin customers Vince.
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Quote:
Originally Posted by vincerooney
Thought you could do it online I’m lazy den... anyone else done this free box deal?
As for the loud v6 it’s after I turn it off and goes on for about 20 minutes+
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From the Press Release:
Quote:
Eligible customers will be contacted in the coming weeks with details of how they can request their V6 box. The vast majority will be able to self-install avoiding the need for an engineer visit.
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__________________
I work for Virgin Media but all views are my own.
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24-01-2018, 09:48
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#22
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cf.mega poster
Join Date: Jun 2003
Location: Croydon
Age: 38
Services: Sky Q and Hyperoptic
Posts: 1,305
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Re: Free V6 box
I presume this would include customers with older V and V+ boxes too? :-)
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24-01-2018, 09:51
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#23
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Free V6 box
Shows how competitive a market we are in , the likes of Sky and Virgin are now having to play catch up with the OTT providers.
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24-01-2018, 09:52
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#24
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Inactive
Join Date: Feb 2010
Location: Fleet, Hampshire
Services: VIP(300BB)
2xV6 Boxes
Posts: 344
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Re: Free V6 box
Quote:
Originally Posted by BenMcr
The V6 is TiVo based, which means you can transfer the settings across.
But there has never been an option to transfer the recordings themselves from any type of Virgin Media PVR to another physical box.
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it would however be a nice addition and make life simpler for so many people when they switch boxes.
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24-01-2018, 10:00
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#25
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: Free V6 box
Quote:
Originally Posted by The Yank
it would however be a nice addition and make life simpler for so many people when they switch boxes.
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Agreed, however there could be technical issues - are the recordings stored in the same format on V6 boxes compared with legacy boxes?
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24-01-2018, 10:03
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#26
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free V6 box
Quote:
Originally Posted by Bob
I presume this would include customers with older V and V+ boxes too? :-)
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I'd expect so yes.
Quote:
Originally Posted by The Yank
it would however be a nice addition and make life simpler for so many people when they switch boxes.
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I can't see it being simpler, as it would need to be a method that is by design not simple to ensure that the content can't be copied off to another device.
__________________
I work for Virgin Media but all views are my own.
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24-01-2018, 10:07
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#27
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: Free V6 box
Quote:
Originally Posted by vincerooney
As for the loud v6 it’s after I turn it off and goes on for about 20 minutes+
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Oh, so the box itself is noisy? You need to report that to VM. (This really could have done with its own thread, vince )
Quote:
Originally Posted by Bob
I presume this would include customers with older V and V+ boxes too? :-)
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Yes.
Quote:
Originally Posted by Raider999
Agreed, however there could be technical issues - are the recordings stored in the same format on V6 boxes compared with legacy boxes?
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There are both technical and legal issues. It's not going to happen.
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24-01-2018, 10:24
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#28
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: Free V6 box
Quote:
Originally Posted by spiderplant
They are backed up to a server automatically, and remain available for two weeks after the box is removed
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Thanks spiderplant. :-)
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24-01-2018, 10:32
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#29
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cf.mega poster
Join Date: Nov 2006
Location: West Herts
Services: Maxit + Movies/Sports HD (V6x2), BB350, Anytime Chatter. Freeview/Freesat HD, ASDA/Tesco PAYG
Posts: 1,853
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Re: Free V6 box
Quote:
Originally Posted by Bob
I presume this would include customers with older V and V+ boxes too? :-)
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Looks like its anyone with anything other than a V6. You must also have Virgin Broadband though. Anyone who doesn't can only have a standard TiVO.
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24-01-2018, 10:33
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#30
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cf.mega poster
Join Date: Jun 2003
Location: Croydon
Age: 38
Services: Sky Q and Hyperoptic
Posts: 1,305
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Re: Free V6 box
It's the parents. They have broadband so they should be fine for the upgrade :-)
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