Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Want ADSL?-Read on....

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Alternatives to Virgin Media > Other ISPs Discussion

Want ADSL?-Read on....
Reply
 
Thread Tools
Old 29-11-2003, 10:13   #1
Neil
Inactive
 
Join Date: Jun 2003
Posts: 6,058
Neil has a bronze arrayNeil has a bronze arrayNeil has a bronze array
Neil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze array
Want ADSL?-Read on....

As you may know, a little while I decided enough was enough & decided to ditch my ntl BB service, & get ADSL-even though my 'service' was subsidised by ntl for helping to run .com, I decided I would rather pay for a decent service than get a shoddy one cheap.

I just wanted people to know just how easy & painless the switch can be, as I know a lot of people are worried about the 'difficulties' in switching BB providers.

So if you're thinking of ditching ntl BB, & want to get ADSL, read on & I'll show you just how easy it can be!

First of all, for ADSL you need a BT phone line. If you haven't got one (but did have as most ntl customers came from BT), then BT offer free reconnection, & all you have to do is call 0808 100 5152. I did just that & a very professional chap took me through the whole process in about 5 minutes (including confirming that the existing phone number could be kept) They take care of the whole phone line switch, & you won't even have to speak to ntl about it!) :p

They gave me an installation date/time (between 8 & 10.30am), & even said that if the engineer could do the job from 'outside' the house (I.E at the green box) & didn't need to come in that they would ring me on my mobile so I could then go to work knowing I didn't have to wait in (complete opposite of ntl)

The engineer arrived at 8.30 am, & activated the main socket, & also the extension, & left at about 9.30am, he was very professional in his manner, & also his appearance-job done.

So-now you've got your BT phone line (or already have one), what do you do now? You need to settle on a DSL provider. I went to ADSLGuide.org, & used their 'compare ISPs' link. I kind of knew the three main providers I was thinking of (Pipex/Zen/Nildram), as I had spoken to various friends/family that had DSL to get their opinions.

After mulling it over, I went for Pipex. So I went to their website & entered my phone number. It confirmed that DSL was available, & that I could order there & then online!

I did just that, & got an email back confirming my order, & telling me I would soon receive a reference number to track the status of my order. That mail arrived the next day, & I watched as it was handed to BT to do a physical check on the line for DSL compatibility, up to the point where I got a mail with an activation date. When I got this, I ordered my wireless DSL modem/router & waited for the day to come. :p

They said it would be activated by the end of the working day, & by Jove it was! I plugged in my router, entered the Pipex username/passwords they had sent me in the post (just as they had said they would in the original e-mail ), & away I went.

I personally cannot fault Pipex, their staff have been courteous, polite, professional, & most of all-knowledgeable.

So-if there's anyone out there who thinks that it's a nightmare to switch phone providers/BB providers-think again!

Below are all the links I think you will need for a hassle free switch-take the plunge, you won't regret it.

Below are the links you will need to get you going, good luck & may the force be with you!

1) Check ADSL availability in your area via the BT website by clicking here. (remember if you have an ntl phone then you have to check it via postcode & that is not as accurate as the BT number checker, but it will give you a very good idea)

2) If you can get ADSL, & want to switch to BT, then ring them for free on 0800 100 5152 & get the number ported back to BT.

3) Compare ADSL providers by going to ADSLGuide.

4) Once you have settled on a provider, sit back & relax in the knowledge that your days of crappy/unreliable transparent proxies, ****** poor email service/BS from tech support of "you'll need to reformat/you've got a virus/reinstall Windows/it's down to spyware/down to Kazaa" are on their way out!

It took 6 days from BT livening the phone line, to Pipex getting BT to activate it for DSL, & remember that as you have to give ntl one month's notice to ditch their shoddy 'service', you needn't be without BB at all-in fact, if you've got a spare PC/laptop-why not just connect it to the ntl connection for the remainder of your month & get your money's worth!? :p

Anyway-like I said, don't feel it's a painful process-it isn't. It can be done quickly, & painlessly, & if anyone wants any more help assistance in this area, feel free to drop me a PM or reply in this thread.

Over & out!

Winner of 3 recent ISP Awards-click here for more info---->
Neil is offline   Reply With Quote
Advertisement
Old 29-11-2003, 11:31   #2
lemarsh
cf.geek
 
Join Date: Nov 2003
Location: Surrey
Age: 57
Posts: 506
lemarsh is a glorious beacon of lightlemarsh is a glorious beacon of lightlemarsh is a glorious beacon of lightlemarsh is a glorious beacon of lightlemarsh is a glorious beacon of lightlemarsh is a glorious beacon of lightlemarsh is a glorious beacon of light
Re: Want ADSL?-Read on....

One thingg to just point out (as I was looking at doing the same).

Most providers who offer free modems are 'normally' not very good (looking at the stats) - e.g. Freeserve, BT Yahoo, Tiscali - and also the modems are normally USB ones.

This means that if you have a router serving a number of PCs, then this will not normally work (most take Ethernet, not USB - but some may).

There is a way that this will work, but involves going through the main pc, leaving it on etc.

Can I just add eclipse onto the recommendations....
lemarsh is offline   Reply With Quote
Old 29-11-2003, 11:45   #3
Neil
Inactive
 
Join Date: Jun 2003
Posts: 6,058
Neil has a bronze arrayNeil has a bronze arrayNeil has a bronze array
Neil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze arrayNeil has a bronze array
Re: Want ADSL?-Read on....

Good point 'lemarsh'

That's why I got a combined router/ADSL modem (wireless too!)

I got my (Netgear DG824M) router (together with a (again, Netgear) wireless ethernet 'bridge' (model ME101) for my XBOX too as a bundled package from www.broadbandbuyer.co.uk They were also very efficient in the whole ordering/tracking/delivering process.

Link to wireless router section: http://www.broadbandbuyer.co.uk/defa...pID=38&Alt=Yes

HTH.
Neil is offline   Reply With Quote
Old 29-11-2003, 11:50   #4
DrAwesome
Inactive
 
DrAwesome's Avatar
 
Join Date: Jun 2003
Location: I dwell within bricks & morta
Posts: 2,268
DrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond reputeDrAwesome has a reputation beyond repute
Send a message via AIM to DrAwesome Send a message via MSN to DrAwesome
Re: Want ADSL?-Read on....

There is also a charge if you upgrade or downgrade your service.. so choose carefully if you decide to make the switch

You'll need to pay the service regrade fee that PIPEX are charged by BT (£35 + VAT) so it's worth considering carefully whether you will need the service before you sign up.
Other changes of service are likely to require a full cease and reprovide. At present, the £35 + VAT charge only applies to the following PIPEX Xtreme service regrades: Solo/Solo2Go 500 to Solo 1000... Solo/Solo2Go 500 to Home Office 1000 and Home Office 500 to Home Office 1000
DrAwesome is offline   Reply With Quote
Old 29-11-2003, 12:41   #5
Steve H
Inactive
 
Join Date: Jun 2003
Location: Stoke-On-Heaven
Age: 37
Services: Freeview, 512k Pipex.
Posts: 1,758
Steve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of QuadsSteve H has a fine set of Quads
Send a message via ICQ to Steve H Send a message via MSN to Steve H Send a message via Yahoo to Steve H
Re: Want ADSL?-Read on....

Followed the exact same path as you Neil Everything was smooth, from both BT & Pipex, everything arrived on time, The Username and Password both worked (Unlike a certain other company ), and I cant fault the service

And as a added extra you arent stuck in a 12 month Contract !(though its £50 to cancel)
Steve H is offline   Reply With Quote
Old 29-11-2003, 12:52   #6
Tiptoes
Inactive
 
Tiptoes's Avatar
 
Join Date: Sep 2003
Location: Ask not what your country can do for you but what a mess we could have made of your country
Posts: 250
Tiptoes is an unknown quantity at this point
Re: Want ADSL?-Read on....

Quote:
Originally Posted by Pierre Bordeaux
Ooh, I get it, we now have to guess who is Neil/Ben/Mick on the pipexwoe forum...Right?
--------------------
Neil
Administrator, nthellworld.co.uk
www.nthellworld.co.uk

-----------------

Not that neil felt any need to hide the fact when all said and done is it just you being troublesomed?

And from looking at the Installtion Issues section it woul dbe the first time Ive seen one empty...

Good luck Neil and well don Pipex I would say..

(From someone who has been aware of the quality of pipex product since 1994 when I first used the dial up service)
Tiptoes is offline   Reply With Quote
Old 29-11-2003, 13:12   #7
Xaccers
Inactive
 
Join Date: Jun 2003
Location: Milling around Milton Keynes
Age: 46
Posts: 12,969
Xaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny stars
Xaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny stars
Re: Want ADSL?-Read on....

*so jealous*

Moved from an ex-cwc BB (I've had great service) house to a non cabled one, thought not to worry, can get adsl, will go with pipex as they're one of the best.
Explained this to parents, made it clear WE ARE GOING WITH PIPEX
Parents phone up Sky to get that installed, get told they can have BT broadband, and decide to ignore my sound advice.
So BT Broad****e installed.
I quickly look into getting it transfered to Pipex before the first two weeks are up and we're locked in for a year.
Parents decide to wait a week "to make sure its working"
BT stall the move to Pipex and so we're stuck with a ****e service for a year
I'm not a happy bunny.
Xaccers is offline   Reply With Quote
Old 29-11-2003, 13:40   #8
Bifta
Inactive
 
Join Date: Jul 2003
Location: Eglinton, Co. Derry
Posts: 7,640
Bifta has a nice shiny starBifta has a nice shiny star
Bifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny star
Re: Want ADSL?-Read on....

Apart from the extra expense, I don't see anything wrong with BT Broadband .. you're connecting to the same exchange to the same equipment as any other DSL provider .. oh wait, there is only 1 (unless they have LLU) .. BT.
Bifta is offline   Reply With Quote
Old 29-11-2003, 13:43   #9
Xaccers
Inactive
 
Join Date: Jun 2003
Location: Milling around Milton Keynes
Age: 46
Posts: 12,969
Xaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny stars
Xaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny starsXaccers has a pair of shiny stars
Re: Want ADSL?-Read on....

Quote:
Originally Posted by Bifta
Apart from the extra expense, I don't see anything wrong with BT Broadband
Poor customer service, no news servers (that I know of), smtp traffic restrictions...
Xaccers is offline   Reply With Quote
Old 29-11-2003, 13:51   #10
Bifta
Inactive
 
Join Date: Jul 2003
Location: Eglinton, Co. Derry
Posts: 7,640
Bifta has a nice shiny starBifta has a nice shiny star
Bifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny starBifta has a nice shiny star
Re: Want ADSL?-Read on....

Quote:
Originally Posted by Xaccers
Poor customer service, no news servers (that I know of), smtp traffic restrictions...
At times Pipex's customer service is way beyond sh*te, example, 3 weeks to reply to an email (if they bother replying), staff that blatently lie through their teeth, refusing to acknowledge new payment methods, taking more than one subscription a month, totally cocking up upgrades, not being open out of normal office hours (no weekend cover). New's servers? Don't care for them, that's what I use news2me for and you can run your own SMTP server on a port of your choice.
Bifta is offline   Reply With Quote
Old 29-11-2003, 15:28   #11
erol
Inactive
 
Join Date: Oct 2003
Location: cyprus
Posts: 510
erol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to allerol is a name known to all
Re: Want ADSL?-Read on....

Quote:
Originally Posted by Neil
If anyone is thinking of switching, & wants any other info, feel free to contact me, if you settle on Pipex-let me refer you & I get a free month's ADSL!
Er sorry to disapoint but no you don't, at least not right now.

http://www.xtreme.pipex.net/adsl/services/refer/
erol is offline   Reply With Quote
Old 29-11-2003, 20:15   #12
Paul
Dr Pepper Addict
Cable Forum Team
 
Paul's Avatar
 
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,615
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Re: Want ADSL?-Read on....

Can I just ask why a thread on Pipex ADSL is in the NTL discussion forum ?
__________________

Baby, I was born this way.
Paul is offline   Reply With Quote
Old 29-11-2003, 20:47   #13
Florence
Inactive
 
Florence's Avatar
 
Join Date: Jun 2003
Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM.
Posts: 4,004
Florence has a bronzed appealFlorence has a bronzed appeal
Florence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appealFlorence has a bronzed appeal
Re: Want ADSL?-Read on....

Quote:
Originally Posted by pem
Can I just ask why a thread on Pipex ADSL is in the NTL discussion forum ?
Because Neil and Steve H have moved to pipex from NTL
Florence is offline   Reply With Quote
Old 29-11-2003, 21:11   #14
Shaun
Inactive
 
Join Date: Jun 2003
Posts: 6,064
Shaun has a nice shiny starShaun has a nice shiny star
Shaun has a nice shiny starShaun has a nice shiny starShaun has a nice shiny starShaun has a nice shiny starShaun has a nice shiny starShaun has a nice shiny starShaun has a nice shiny starShaun has a nice shiny starShaun has a nice shiny starShaun has a nice shiny starShaun has a nice shiny star
Re: Want ADSL?-Read on....

I'm so grateful for all the info Neil, I'm going to call BT on Monday, I'm so fed up with Ntl, time to dump the lot I think. If I take Pipex I'll put you down as my referrer
Shaun is offline   Reply With Quote
Old 29-11-2003, 21:25   #15
Simply Gray
Inactive
 
Join Date: Oct 2003
Location: Beckenham
Age: 71
Services: Homechoice Installed 30/3/2006 Internet: 8Mbps (Achieve 6Mbps) Television: Big Pack Telephone: BT
Posts: 24
Simply Gray is on a distinguished roadSimply Gray is on a distinguished road
Re: Want ADSL?-Read on....

Ex-cwc and also thinking of moving from NTL. Fed up with email service, BB service and TV service. Does anyone know of a site that provides comparison between NTL and Sky/BT/Pipex solution, i.e. costs and service?
Simply Gray is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 21:05.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.