19-03-2018, 17:32
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#1
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 V6 running 360. 500mb BB, Phone line, mobile simm.
Posts: 7,956
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PC taking an age to load
Newish laptop from Novatech, running Win 10. Christmas present for the missus. Not sure what if anything she has done. It was running fine until this morning when it just wouldn't boot up correctly.
After logging on it was very slow to load desktop and took even longer to load taskbar icons.
None of the icons would work, tried a reboot to no avail. Even had to hold down the Start button to get it to switch off.
Tried to run Task Manager but that also took several minutes to load, eventually got it to run and noticed that 'System Interrupts' was using 79% of CPU.
It settled down to 1% after about 20 seconds.
Switched off with the start button again as normal Start/Shut down not working. This time it rebooted almost as quick as it usually does and now seems to be working fine.
I have saved a file from the Event Viewer of the error logs as an .evtx file but it is about 1 meg in size.
Is there anyone out there who might be able to shine a light on why this happened as the PC seems to be running normally ATM.
PS. I have already contacted Novatech and am awaiting their reply.
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19-03-2018, 19:56
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#2
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,785
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Re: PC taking an age to load
Windows updates cause havoc for some people. They download in the background affecting your browsing, then decide to start installing, again the in the background, making the PC crawl. First thing to do is find out what you have loading at startup. Oh, and check that you don't have more than 1 firewall and antivirus running, they can clash significantly.
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19-03-2018, 20:00
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#3
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Mum 15/08/46 - 30/09/20
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 55
Services: 1 V6, 2x1TB TiVo, SH3. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 16,864
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Re: PC taking an age to load
What have you installed?
What swebsites have you been on?
I'd turn it on and if possible plug into a router/modem via a cable.
Leave it to boot up and do what it's doing, then run any anti-virus/malware software.
__________________
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th, wearing a mask and she still might be alive today.
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19-03-2018, 20:22
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#4
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 V6 running 360. 500mb BB, Phone line, mobile simm.
Posts: 7,956
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Re: PC taking an age to load
Already checked start up, very few programs actually in there TBH.
She is not very tech savvy and has already downloaded something called Zipcruncher because a web site she was on advised her to do so. Also AVG Avast free anti virus has somehow been downloaded and installed. She is adamant that she didn’t do that but no one else has touched her PC recently. Anyone who has been married for as long as I have knows better than to contradict her.
I had already removed Zipcruncer and after it booted correctly the last time I uninstalled AVG Avast as well.
The PC has had Malwarebytes Premium 3 installed since day one without any problems.
Windows Defender is the only other protection installed ATM.
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19-03-2018, 22:15
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#5
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Mum 15/08/46 - 30/09/20
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 55
Services: 1 V6, 2x1TB TiVo, SH3. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 16,864
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Re: PC taking an age to load
Quote:
Originally Posted by iadom
Already checked start up, very few programs actually in there TBH.
She is not very tech savvy and has already downloaded something called Zipcruncher because a web site she was on advised her to do so. Also AVG Avast free anti virus has somehow been downloaded and installed. She is adamant that she didn’t do that but no one else has touched her PC recently. Anyone who has been married for as long as I have knows better than to contradict her.
I had already removed Zipcruncer and after it booted correctly the last time I uninstalled AVG Avast as well.
The PC has had Malwarebytes Premium 3 installed since day one without any problems.
Windows Defender is the only other protection installed ATM.
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How exactly did you uninstall it?
Was it by just uninstalling it or did you use the AVG Avast removal tool.
If the later try downloading the removal tool otherwise you can get issues (I learnt the har way.)
__________________
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th, wearing a mask and she still might be alive today.
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19-03-2018, 23:30
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#6
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 V6 running 360. 500mb BB, Phone line, mobile simm.
Posts: 7,956
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Re: PC taking an age to load
The strange thing is that she must have installed AVG Avast a couple of weeks ago and the PC only failed this morning.
I did uninstall it using the uninstall option in the GUI, not via add/remove programs.
Will see how things pan out and use that removal tool if needed.
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20-03-2018, 09:48
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#7
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Pete
Join Date: Jan 2004
Location: Nuneaton
Services: Broadband Up to 100Mb ~ TV Mix & TiVo 1Tb ~ Phone: Talk More Anytime
Posts: 1,056
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Re: PC taking an age to load
I have had problems with AVG causing problems with Windows 10updates. I recommend you use their remover program, run it even if it says there is no Avg installed.
AVAST AV is much better although you seem to have mixed up the two as you called it AVG Avast in the above post, they are different
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20-03-2018, 09:56
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#8
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 V6 running 360. 500mb BB, Phone line, mobile simm.
Posts: 7,956
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Re: PC taking an age to load
Doh, my mistake, it Avast AV free that had somehow been mysteriously installed.
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20-03-2018, 10:36
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#9
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
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in modem mode
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Re: PC taking an age to load
I've also suffered the "glacial machine" effect on a couple of occasions and this is on a PC (XP SP2) that has no Windows updates and any other updates are "ask me"
The slowness seems to kick in just before the welcome message comes in and desktop GUI loads up so that may be the responsible program.
I suspect that one of the Windows modules (Explorer?) fails to load properly and ends up hogging the machine resources. The only solution seems to be a re-boot when you can finally get the machine to respond. Even then it takes an eternity to shut down un-responsive processes.
I suspect explorer as some of the desktop modules on the task bar (Such as Nvidia desktop) never load.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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20-03-2018, 19:53
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#10
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Mum 15/08/46 - 30/09/20
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 55
Services: 1 V6, 2x1TB TiVo, SH3. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 16,864
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Re: PC taking an age to load
Download the avast removal tool and run that.
Avast killed my internet connection, and nothing would solve it, other than removal of Avast.
__________________
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th, wearing a mask and she still might be alive today.
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20-03-2018, 21:34
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#11
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Oh Lanky Lanky.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 V6 running 360. 500mb BB, Phone line, mobile simm.
Posts: 7,956
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Re: PC taking an age to load
Running fine ATM, will see how it goes for now. Will try that if I get any more problems.
Thanks to all who responded.
Jim.
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