TV can no longer see media files on Synology after router change
27-05-2020, 10:12
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#1
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cf.member
Join Date: May 2020
Posts: 20
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TV can no longer see media files on Synology after router change
Hi Team
Help please as this is driving me nuts
As discussed elsewhere on these forums I have put my Virgin Media SHUB into modem mode and put as Asus RT-AC87u behind it
Checked and all my kit as online access and I can access my CCTv via the app etc
What I spotted last night is my Panasonic TV can no longer see my home media server (inc Plex)
They very briefly flash up then it said no network server found.
I can access them just fine via the PS4 (all on the same network - heck the PS4 is on the same network switch as they TV)
I tried enabling multimedia sharing on my pc and saw that the TV can then see those files okay
I suspect it is one of those daft minor settings somewhere in the router I need to change but I can’t work out what
All the above devices are connected via Ethernet not WiFi
Any sage advice please?
My little one needs her daily dose of Disney movies I’ve stored on the Synology just for this - 1 click away via the TV
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27-05-2020, 11:45
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#2
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Mum 15/08/46 - 30/09/20
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 55
Services: 1 V6, 2x1TB TiVo, SH3. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 16,872
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Re: TV can no longer see media files on Synology after router change
You might need to reset the connection on the TV
__________________
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th, wearing a mask and she still might be alive today.
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27-05-2020, 15:43
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#3
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cf.mega poster
Join Date: Feb 2012
Posts: 4,411
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Re: TV can no longer see media files on Synology after router change
Quote:
Originally Posted by wigwam12
Hi Team
Help please as this is driving me nuts
As discussed elsewhere on these forums I have put my Virgin Media SHUB into modem mode and put as Asus RT-AC87u behind it
Checked and all my kit as online access and I can access my CCTv via the app etc
What I spotted last night is my Panasonic TV can no longer see my home media server (inc Plex)
They very briefly flash up then it said no network server found.
I can access them just fine via the PS4 (all on the same network - heck the PS4 is on the same network switch as they TV)
I tried enabling multimedia sharing on my pc and saw that the TV can then see those files okay
I suspect it is one of those daft minor settings somewhere in the router I need to change but I can’t work out what
All the above devices are connected via Ethernet not WiFi
Any sage advice please?
My little one needs her daily dose of Disney movies I’ve stored on the Synology just for this - 1 click away via the TV
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Try this App on your smartphone: https://www.fing.com/products/fing-app It will scan your home network (using your Wifi) and then you can see what devices are active. See if you can see your TV. If you can't, check your TV network connections and compare the (LAN) ip address displayed there with the one in Fing (if seen).
You can also see the devices (dynamically registered via DHCP) on your ASUS router admin console. As you are using ethernet for your TV, try and switch to Wifi and compare the results.
__________________
Unifi Express + BT Whole Home WiFi | VM 1Gbps
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27-05-2020, 19:11
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#4
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cf.member
Join Date: May 2020
Posts: 20
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Re: TV can no longer see media files on Synology after router change
Sorry I forgot to say I tried that with no effect
I even turned off the Tv, reserved it an IP address but for some reason it wouldn’t “take “ and kept being seen on the network with an an dhcp assigned IP that was always the same and not the one I tried (even with rebooting everything
In the end I read something about enabling muticast in the IPTV tab
Did that and hey presto I could see the folders!
No idea why any of the above has happened but seems to have worked
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28-05-2020, 15:25
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#5
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cf.member
Join Date: May 2020
Posts: 20
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Re: TV can no longer see media files on Synology after router change
Enabling multicast routing IGMP Proxy suddenly made the folders discoverable
No idea what it does
But I don’t know if I should also enable the setting under it “enable efficient multicast forwarding - IGMP snooping
Sounds like I should...
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30-05-2020, 09:21
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#6
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: TV can no longer see media files on Synology after router change
Some words of wisdom dude. Next time you want advice on something keep it in the same thread, Everything you requested help on has arguably fallen under "networking" yet you have managed to put the same topic under three different sections of the forum and not everybody looks all sections of the forum. As an example, I check the VM internet section, tv and film several times a day and maybe computing and networking once every few weeks and that is it. If you keep everything together anybody who replies to your initial post is more likely to come back and be able to help you with any other issues rather than you hoping they stumble across it in another section of the forum.
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30-05-2020, 10:54
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#7
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cf.member
Join Date: May 2020
Posts: 20
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Re: TV can no longer see media files on Synology after router change
My apologies. The intention was to actually be good and try to be good and keep everything in the “correct “ place so the stuff not directly VMB related to the network section and then (etc)
My accidental cross-posting and you’re being really helpful fused it all up
I’ll try to pull it back and keep stuff together And start by retiring this thread
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30-05-2020, 13:05
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#8
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: TV can no longer see media files on Synology after router change
np, you was right to put your first post in the VM internet section but it was technically a networking question even if it was related to VM. The point I was trying to make is that the the people who responded are networking peeps and if you had put your follow up questions, which were also networking issues, in the same thread you would have benefited from the same expertise and the responses would have been quicker as you would not have had to rely on the right people encountering the new threads by chance.
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30-05-2020, 18:53
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#9
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cf.mega poster
Join Date: Feb 2012
Posts: 4,411
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Re: TV can no longer see media files on Synology after router change
Quote:
Originally Posted by wigwam12
Enabling multicast routing IGMP Proxy suddenly made the folders discoverable
No idea what it does
But I don’t know if I should also enable the setting under it “enable efficient multicast forwarding - IGMP snooping
Sounds like I should...
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Glad to see you resolved this!
On the subject of Synology, what do you think of the overall setup? I have a DS218+ and so far, it is great. I came from a QNAP which was much inferior in software terms.
__________________
Unifi Express + BT Whole Home WiFi | VM 1Gbps
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01-06-2020, 17:42
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#10
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cf.member
Join Date: May 2020
Posts: 20
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Re: TV can no longer see media files on Synology after router change
I really like it - feature rich and easy to use
I’ve not had anything to compare it to though
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02-06-2020, 17:39
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#11
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Permanently Banned
Join Date: Jan 2012
Location: Near France
Services: Tivo XL
150mb broadband
L phone
Posts: 1,817
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Re: TV can no longer see media files on Synology after router change
Quote:
Originally Posted by wigwam12
Enabling multicast routing IGMP Proxy suddenly made the folders discoverable
No idea what it does
But I don’t know if I should also enable the setting under it “enable efficient multicast forwarding - IGMP snooping
Sounds like I should...
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