Want ADSL?-Read on....

[trebor]

Originally Posted by Neil

And there was me thinking that this was a thread about ADSL......

it is,pipex adsl is cheaper and better the broadband from ntl

Originally Posted by orangebird

Could that've been cos you weren't subscribed to any movie channels??



In your opinion...

yes it could be due to the fact we didn't have movie channels from NTL (they're to expensive) with sky we now get loads of movie channels for less money than we were paying NTL for non

yes it is my opinion, it also happens to be true

[Frank]

Originally Posted by Neil

the extra £2.00 per month for Sky

Actually having proper interactive features makes up for this £2 fee. I would pay £2 extra just for having a fast and unannoying EPG to browse through. ntl's EPG is just crap; you can't cancel a reminder, it is slow as hell, press the red button and the box locks up for about 60 seconds or something, there is no iDTV content, the program guide is empty when browsing half the time, the EPG does not update the programme information (I frequently see 6 o'clock news on at 10pm at night), the static content there is is painfully slow and ugly, there is no facility to browse through the channels in a timetable like Sky, getting a full channel listing on ntl takes about 5 minutes, etc etc. The ntl DTV service is a joke, so the £2 seems negligable.

Not to mention ntl force you have a phone line when you may not want one.

</rant>

[Neil]

But how much better value for money will Sky seem when ntl raise their prices too, & they are asking the same money for a clearly inferior product?

[orangebird]

Originally Posted by Keyser

<snip>you can't cancel a reminder<snip>

Yes you can! ...

On Sky, I hate the fact that you have to go out of the program you're watching and into the programme menu to get info on shows other than the one currently being broadcast.....

[orangebird]

Originally Posted by trebor

it is,pipex adsl is cheaper and better the broadband from ntl




yes it could be due to the fact we didn't have movie channels from NTL (they're to expensive) with sky we now get loads of movie channels for less money than we were paying NTL for non

And are you getting all these Sky movie channels for free? Or are you paying for them?

[trebor]

Originally Posted by orangebird

And are you getting all these Sky movie channels for free? Or are you paying for them?

errr no, we are getting all these movie channels plus all the stuff we use to have on NTL and whole lot more for less money than we used to pay NTL. is it so hard to come to terms with the fact that NTL are ripping people off

[orangebird]

Originally Posted by trebor

errr no, we are getting all these movie channels plus all the stuff we use to have on NTL and whole lot more for less money than we used to pay NTL. is it so hard to come to terms with the fact that NTL are ripping people off

No, just having abit of trouble deciphering the twaddle you're posting

You saying you didn't get any movies with ntl, but you do with sky so it's better value. But, you didn't pay for any movies with ntl, and you are with sky... ....

[ian@huth]

Originally Posted by trebor

errr no, we are getting all these movie channels plus all the stuff we use to have on NTL and whole lot more for less money than we used to pay NTL. is it so hard to come to terms with the fact that NTL are ripping people off

I am rather confused at this because by and large NTL and Sky usually have similar packages for the same price. The basic difference is that NTL insist on you having a telephone line with the TV package and charge £9.50 for this in the package charge. The telephone line is not free as some like to make out. Sky do have more channels in their packages, but not more premium channels. NTL are a ripoff in the telephone charges, mainly due to the 5p connection charge unlike BT which has a 5p minimum charge and other providers who have a lower connection charge or minimum charge. NTL for the moment are £2 cheaper on the TV packages as they have not as yet implemented the price increase that Sky introduced at the start of January.

[Frank]

Originally Posted by orangebird

Yes you can! ...

Hmm I must look for that feature!! :o

Originally Posted by orangebird

On Sky, I hate the fact that you have to go out of the program you're watching and into the programme menu to get info on shows other than the one currently being broadcast.....

I must agree with you on that point, as that is the one annoying thing about Sky after having used ntl. But you soon get used to it, and because the Sky EPG is so quick it doesn't really matter. I'd much rather have Sky with this one minor annoyance than ntl DTV with many major problems. The ntl broadband is on the whole quite good, but then again I don't bother using the ntlworld e-mail. If only the TV was as good as the broadband. And the customer service...has even further to go than the TV.

[Frank]

Originally Posted by ianathuth

mainly due to the 5p connection charge unlike BT which has a 5p minimum charge

Don't quite understnad that, but the point I wanted to make about BT phone lines is quite important anyway. With a BT line you can choose which telco you want to use using CPS, which negates any costs of expensive phone calls. If you combine Sky Digital with a BT line and a carrier such as Onetel or Equitalk then the benefits are even clearer.

[Neil]

Originally Posted by Keyser

Don't quite understnad that, but the point I wanted to make about BT phone lines is quite important anyway. With a BT line you can choose which telco you want to use using CPS, which negates any costs of expensive phone calls. If you combine Sky Digital with a BT line and a carrier such as Onetel or Equitalk then the benefits are even clearer.

Which is exactly the point I was making earlier.

It's about giving the customer a choice, not telling them that they have to have an ntl phone lline with their cable TV packages-that's just rude & pretty much sums up ntl's attitude towards it's customers.

It comes down to choice & flexibility-what choice is there with Sky/BT (lots) & what choice is there with ntl? (very very little)

[Frank]

Do I hear the beginnings of a ntl customer education program?

We should start printing flyers off and do letter drops with this basic information.

[etccarmageddon]

as this is an ADSL thread, just as NTL force you to have a crappy phone line for their TV service.... perhaps I should point out that BT force you to have a phone line if you want ADSL but with NTL you have can have broadband without a phone line.

that's an area where NTL have an advantage. the people who want Broadband but dont want a home phone line.

I agree about the TV service but am shocked and disgusted :pp that this ADSL thread should be taken off topic to talk about NTL's crap TV service.

[Neil]

Originally Posted by etccarmageddon

as this is an ADSL thread, just as NTL force you to have a crappy phone line for their TV service.... perhaps I should point out that BT force you to have a phone line if you want ADSL but with NTL you have can have broadband without a phone line.

that's an area where NTL have an advantage. the people who want Broadband but dont want a home phone line.

I agree about the TV service but am shocked and disgusted :pp that this ADSL thread should be taken off topic to talk about NTL's crap TV service.

You're right on both counts 'Etc', but with regards to ntl not forcing you to have a phone line with any of the BB packages (150k/600k/1 meg)-why do they force you to take it when you sign up for DTV??

Yet more left hand/right hand dross from the marketing monkies at ntl.

[ian@huth]

Originally Posted by etccarmageddon

as this is an ADSL thread, just as NTL force you to have a crappy phone line for their TV service.... perhaps I should point out that BT force you to have a phone line if you want ADSL but with NTL you have can have broadband without a phone line.

that's an area where NTL have an advantage. the people who want Broadband but dont want a home phone line.

I agree about the TV service but am shocked and disgusted :pp that this ADSL thread should be taken off topic to talk about NTL's crap TV service.

LOL, xDSL uses the phone line to transmit data so you could hardly expect to have XDSL without a phone line.