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Be Aware - SPAM call from VM Technical Department
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Old 19-07-2018, 11:28   #1
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Exclamation Be Aware - SPAM call from VM Technical Department

Just to let folks be aware the scammers are at it again. Just had a call from a very Indian "Alex" at the Virgin Media Technical Department saying my connection has been compromised and was I sitting in front of my PC now.

When I said that I also worked for Virgin Media and was interested to see which department he was in the answer was just a repeat of Virgin Media Technical Department.

I'm guessing most on here will be aware and not give out details over the phone to cold callers.

Don't let them remote your PC.
Don't give them any details including credit cards, userid/password
Don't let them remote to your router.

You could have fun with them maybe but best just ring off.
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Old 19-07-2018, 12:13   #2
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Re: Be Aware - SPAM call from VM Technical Department

Had this last year, they claimed to be calling because they could see there was a fault on my line and wanted access to my pc to check everything was ok so they could fix the issue.

Had a bit of a ding dong on the phone with them as they wanted account details and my details. After asking them why they couldn't access the router themselves without the need to have access to my pc. They tried to explain it was from my pc side of it not their side and they can see from monitoring software at their side.

Told them I was at work so they asked if they could either call back later or contact someone at my home address who might be in.

I hung up and got missed calls for about 5 days after before I blocked them.
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Old 19-07-2018, 12:49   #3
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Re: Be Aware - SPAM call from VM Technical Department

2 calls this morning from Sky MC (NC?) saying that my warranty was now out-of-date and so I should renew it to prevent "large costs" when it failed.

He asked if I had Sky, and I told him I didn't, but he then continued his spiel.

I reported the call online to the fraud hotline.
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Old 19-07-2018, 19:15   #4
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Re: Be Aware - SPAM call from VM Technical Department

I just let them say their introduction and then say that I work for the Metropolitan Police Fraud Squad and that your call is being traced at this very moment.



Then hang-up.
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Old 19-07-2018, 20:41   #5
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Re: Be Aware - SPAM call from VM Technical Department

The worst thing though is that VM have also tried similar marketing techniques to try and up-sell some of their addon features like homeworks.

Had a guy with a dodgy sounding premise, but who was definately from VM, who wanted to 'enhance' my wifi via the superhub. I let it play out for a while as I was intruigued but it was just marketing waffle to sell more useless addons.
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Old 26-07-2018, 11:10   #6
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Re: Be Aware - SPAM call from VM Technical Department

If you have time you could do what dill did and keep them on the phone as long as you can but do nothing but say no not got that or can't see that.

Or do what my dad did and tell them to go and fuff themselves then hang up.
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