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Ofcom brings fairer pricing for vulnerable and out of contract customers
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Old 25-09-2019, 23:13   #1
Brunel
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Ofcom brings fairer pricing for vulnerable and out of contract customers
https://www.thinkbroadband.com/news/...ract-customers

Could this be the end of having to ring for a better deal?
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Old 26-09-2019, 10:55   #2
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Re: Ofcom brings fairer pricing for vulnerable and out of contract customers
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Originally Posted by Brunel View Post
https://www.thinkbroadband.com/news/...ract-customers

Could this be the end of having to ring for a better deal?
I Guess if it's made compulsory then VM will be dragged kicking and screaming into line. Otherwise I won't hold my breath.
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Old 26-09-2019, 11:23   #3
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Re: Ofcom brings fairer pricing for vulnerable and out of contract customers
It may only affect those on the lowest tier from what I understood.
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Old 26-09-2019, 16:12   #4
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Re: Ofcom brings fairer pricing for vulnerable and out of contract customers
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Originally Posted by daveeb View Post
I Guess if it's made compulsory then VM will be dragged kicking and screaming into line. Otherwise I won't hold my breath.
It's voluntary but if OFCOM say Virgin Media have signed up, then they have.

https://www.theregister.co.uk/2019/0...fairer_prices/
Quote:
"As a result of our review," Ofcom said, "a number of ISPs have made a range of commitments to provide access to fairer pricing. The measures are voluntary, as existing laws do not allow Ofcom to cap prices in general."
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Old 26-09-2019, 17:33   #5
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Re: Ofcom brings fairer pricing for vulnerable and out of contract customers
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Originally Posted by Taf View Post
It may only affect those on the lowest tier from what I understood.
If they were on a higher tier then they couldn't really be described as "vulnerable".
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Old 26-09-2019, 17:53   #6
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Re: Ofcom brings fairer pricing for vulnerable and out of contract customers
Quote:
Originally Posted by pip08456 View Post
If they were on a higher tier then they couldn't really be described as "vulnerable".
People can become vulnerable at any time, regardless of what services they have.

https://www.virginmedia.com/corporat...able-customers
https://www.virginmedia.com/corporat...ability-policy
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