08-09-2018, 19:43
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#1
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 280
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BBC world service 906
Not a huge problem but a couple of the radio channels on my V6 boxes have been displaying the channel not available notice V53 fault code since Tuesday.
Customer services have said there must be a fault so sent an engineer out, the engineer said he doesn't know what is wrong and can't solve the problem.
Has anyone else particularly in Staffordshire have this fault?
Thanks
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08-09-2018, 20:09
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#2
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: BBC world service 906
I know what's wrong, and can get it fixed. Please can you let me know which other channels are affected apart from 906?
I take it you're in Stoke/Newcastle rather than Stafford/Stone/Rugeley/Lichfield/Cannock? (There are two networks in Staffordshire).
Also if anyone in Manchester/Bolton/Wirral/Warrington/Macclesfield/Stockport/Oldham/Rochdale/Burnley/Blackburn or Hayes/Slough/Maidenhead is reading this, please can you check the radio channels and make sure they work OK?
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08-09-2018, 20:27
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#3
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 280
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Re: BBC world service 906
Hi spiderplant yes I'm area 20 Newcastle. 906 would service is one and radio 4 LW is another. I'm not in at the moment but can get you full list when I am home if required.
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08-09-2018, 20:39
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#4
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: BBC world service 906
Quote:
Originally Posted by spiderplant
Also if anyone in Manchester/Bolton/Wirral/Warrington/Macclesfield/Stockport/Oldham/Rochdale/Burnley/Blackburn or Hayes/Slough/Maidenhead is reading this, please can you check the radio channels and make sure they work OK?
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I'm getting V53 on 906, 911, 933 and 937
__________________
I work for Virgin Media but all views are my own.
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08-09-2018, 21:50
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#5
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: BBC world service 906
Quote:
Originally Posted by dodgem22
Hi spiderplant yes I'm area 20 Newcastle. 906 would service is one and radio 4 LW is another. I'm not in at the moment but can get you full list when I am home if required.
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Not to worry; BenMcr has provided the list.
Quote:
Originally Posted by BenMcr
I'm getting V53 on 906, 911, 933 and 937
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Thanks.
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08-09-2018, 21:53
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#6
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 280
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Re: BBC world service 906
Thanks Spiderplant and Ben. So what is causing this and thank you for saying you can get it fixed SP.
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09-09-2018, 09:37
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#7
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: BBC world service 906
Quote:
Originally Posted by dodgem22
So what is causing this
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It's the result of engineering work that happened during the week. The channels aren't being passed through the Manchester headend. Should be easy enough to fix.
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09-09-2018, 10:55
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#8
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cf.mega poster
Join Date: Jan 2008
Posts: 10,061
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Re: BBC world service 906
Hopefully it can be fixed quickly for those affected. It took 7 months for RTE radio to be restored on my box 
Not sure if it was the same issue though.
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09-09-2018, 15:00
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#9
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 280
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Re: BBC world service 906
They are back now thank you Spiderplant and ben
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09-09-2018, 15:11
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#10
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cf.mega poster
Join Date: Jan 2008
Posts: 10,061
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Re: BBC world service 906
Wow, that was quick!
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