1000M 1gig Rollout getting faster - Page 30

BenMcr · 07-12-2021, 09:15

Gigabit rollout is complete

https://news.virginmediao2.co.uk/vir...adband-target/

Quote:

Virgin Media O2 has today completed the upgrade of its entire national network to gigabit speeds, delivering nearly two-thirds of the Government’s broadband ambition four years ahead of the target date and cementing the company’s status as the UK’s largest gigabit provider.

Carth · 07-12-2021, 11:26

Does this mean that every Virgin customer would (if set up correctly) be able to get 1Gig downloads 24/7 with no congestion . . or does 'up to' still apply?

Not that I want or need it, just curious in a sceptical kind of way

bbxxl · 07-12-2021, 11:54

Mu 600mb averages 650Mb - which isn’t bad. Can drop to 450 but certainly not for long.

I went online to upgrade and, after being told it would only cost me an extra £1/month when it became available, I was shocked to find they want an extra £7/month plus £35 set up fee.

At £1/mnonth I would have had it but not an extra 7 on top of the 110 I already pay them.

BenMcr · 07-12-2021, 12:51

Quote:

Originally Posted by Carth

Does this mean that every Virgin customer would (if set up correctly) be able to get 1Gig downloads 24/7 with no congestion . . or does 'up to' still apply?

Not that I want or need it, just curious in a sceptical kind of way

Details about what the speeds are expected and guaranteed for Gig1 are on this page

https://www.virginmedia.com/broadband/speeds

Tricky Trevor · 07-12-2021, 13:26

Ordered it this morning (at last). Free upgrade to 'The next available level' and a £35 credit which gives me free activation.

bbxxl · 07-12-2021, 13:34

What were you on before? And how long were you into your contract?

bbxxl · 07-12-2021, 15:34

Just called customer don’t care and was told that they cant upgrade my ultimate oomph bundle to 1 Gig but they could change me to Volt but my Virgin SIM would change to an O2 SIM and it would cost me £126/month.
I guess I’ll stick with 600 until another provider can give me 1 Gig in this area then I shall leave Virgin ASAP

Tricky Trevor · 07-12-2021, 20:12

Quote:

Originally Posted by bbxxl

What were you on before? And how long were you into your contract?

I was on Ultimate Omph which of course evolved into Volt. I was about 4 months into my contract when I was changing my virgin mobile over to an O2 sim about 5 weeks ago. After it all went throughtThe advisor asked if I minded being put on hold for a few minutes while she "Looked at my account". I had no idea why she wanted to do this.

When she came back,she completly suprised me by telling me that she had got my bill down from £110 to £80. She asked me if I was happy with this and of course I was. I didn't even ask for it.

So this morning was a bonus for me getting a £35 credit towards the activation fee. I can only assume they like my telephone manner as someome who works in customer services for one of the UK's most popular department stores.

So after waiting for 2 years for 1gig to arrive,it just shows that all good things are worth waiting for,

bbxxl · 07-12-2021, 21:03

I was told to change to Volt with what I have (Ultimate Oomph £110/month) would cost me £126/month.
They obviously don’t like me!

Tricky Trevor · 08-12-2021, 10:32

I always thought that changing to Volt was automatic from Omph,I was moved over without knowing anything about it.
Now if you were on Virgin mobile and you moved to O2,you would be better off. My data more than doubled to 350gb which will be useful when 5G finally arrives where I am,

bbxxl · 08-12-2021, 10:53

My Virgin SIM is unlimited everything- wasn’t yours?
Do you have Sky movies and Sport?

BenMcr · 08-12-2021, 12:27

Both Unlimited Oomph and Unlimited Volt should come with an Unlimited allowance SIM on the appropriate network (Virgin Mobile for Oomph and O2 for Volt)

Moving from Oomph to Volt isn't automatic, however if you apply for the Volt benefits on Unlimited Oomph as an existing O2 customer you end up with an Unlimited Oomph SIM on Virgin Mobile plus a data-doubled SIM on O2.

As Oomph is now retired, I'm pretty sure any cable services change will move you off Oomph. So to get Gig1 you have to go from Unlimited Oomph to Unlimited Volt.

What then happens with your SIM(s) when you go from Oomph to Volt on cable services as part of a requested bundle change depends on what you've now got an what you want to do.

david_w2k · 08-12-2021, 13:49

Quote:

Originally Posted by BenMcr

Both Unlimited Oomph and Unlimited Volt should come with an Unlimited allowance SIM on the appropriate network (Virgin Mobile for Oomph and O2 for Volt)

Moving from Oomph to Volt isn't automatic, however if you apply for the Volt benefits on Unlimited Oomph as an existing O2 customer you end up with an Unlimited Oomph SIM on Virgin Mobile plus a data-doubled SIM on O2.

As Oomph is now retired, I'm pretty sure any cable services change will move you off Oomph. So to get Gig1 you have to go from Unlimited Oomph to Unlimited Volt.

What then happens with your SIM(s) when you go from Oomph to Volt on cable services as part of a requested bundle change depends on what you've now got an what you want to do.

I was wondering about this. So I am on Oomph and an O2 customer so was automatically upgraded to 1 gig - appreciate I am one of the lucky ones where it just worked (after nudging O2 to kick off the process). Really happy as a customer with this - fantastic bonus.

My Oomph SIM has always been a bonus but not necessary for me - I just use it in a hotspot when on holiday etc so wouldnt mind losing it. I never used it as my main SIM as EE signal is so poor at home. At renewal of my VM contract (currently paying £99) is there a way I could consolidate it so that I just have an O2 SIM or would I then lose any benefits? I assume I could just move over to Ultimate Volt and do a PAC transfer assuming I could negotiate a good price?

BenMcr · 08-12-2021, 15:12

Quote:

Originally Posted by david_w2k

At renewal of my VM contract (currently paying £99) is there a way I could consolidate it so that I just have an O2 SIM or would I then lose any benefits? I assume I could just move over to Ultimate Volt and do a PAC transfer assuming I could negotiate a good price?

Yes, any renewal would have to be to a Volt bundle rather than Oomph so that would maintain the link to your O2 SIM.

As it's then not an Oomph bundle, the Virgin Mobile SIM would either go to a paid monthly plan or you could disconnect it if you don't need to keep the number, or do the PAC to move the number onto another provider.

Brunel · 08-12-2021, 20:40

ISP Virgin Media O2 Completes UK Gigabit Broadband Rollout UPDATE

https://www.ispreview.co.uk/index.ph...d-rollout.html

Not quite complete? "DOCSIS Mode Docsis30"