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Will I get new equipment?
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Old 03-03-2007, 16:41   #1
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Will I get new equipment?

When I get my V+ box and a standard box for the bedroom installed on the 14th, will the boxes be brand new or refurbished?
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Old 03-03-2007, 16:42   #2
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Re: Will I get new equipment?

It all depends on what the engineer has in the van at the time.
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Old 03-03-2007, 16:45   #3
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Re: Will I get new equipment?

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Originally Posted by Druchii View Post
It all depends on what the engineer has in the van at the time.
You mean I could get somebody else's rejects?
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Old 03-03-2007, 16:46   #4
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Re: Will I get new equipment?

They'll be perfectly restored as if they were new... So i don't see the big deal to be honest.

Plus, if one happens to fail after however long, they will replace it free of charge.
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Old 03-03-2007, 16:49   #5
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Re: Will I get new equipment?

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Originally Posted by Druchii View Post
They'll be perfectly restored as if they were new... So i don't see the big deal to be honest.

Plus, if one happens to fail after however long, they will replace it free of charge.
Better than SKY (spit..spit ) I guess. After 12 months you have to fork out for any call outs!
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Old 03-03-2007, 17:03   #6
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Re: Will I get new equipment?

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Originally Posted by fixerman View Post
Better than SKY (spit..spit ) I guess. After 12 months you have to fork out for any call outs!
And I suppose it's like any electrical item - after the guarantee runs out, it's sods law that it goes wrong...
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Old 09-03-2007, 07:45   #7
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Re: Will I get new equipment?

A bit off-topic, but what does the V+ box look like ?
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Old 11-03-2007, 01:51   #8
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Re: Will I get new equipment?

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They'll be perfectly restored as if they were new...
I nearly fell off my chair I was laughing so hard.
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Old 11-03-2007, 02:03   #9
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Re: Will I get new equipment?

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I nearly fell off my chair I was laughing so hard.
It is the general idea that they repair them to a state equal to when they were new.
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Old 11-03-2007, 03:53   #10
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Re: Will I get new equipment?

The engineer who installed my V+ box yesterday said that they don't install old equipment now - all boxes are new....
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Old 11-03-2007, 10:41   #11
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Re: Will I get new equipment?

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Originally Posted by AndyCambs View Post
The engineer who installed my V+ box yesterday said that they don't install old equipment now - all boxes are new....
I feel a lot happier if that is the case. Installation due on Wednesday 14th March.
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Old 11-03-2007, 10:46   #12
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Re: Will I get new equipment?

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I feel a lot happier if that is the case. Installation due on Wednesday 14th March.
Well there were no fingerprints on mine, and the protective film was still over the display!
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Old 11-03-2007, 12:08   #13
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Re: Will I get new equipment?

I have a tech coming to install it on the 13th march can't wait.

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Old 14-03-2007, 16:09   #14
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Re: Will I get new equipment?

Had mine installed today. Due at 13.00, arrived 5 minutes early. All new equipment, V+ and Standard box. Very helpful chap, on secondment from Bristol to help with the work load. Took just 45 minutes. He had to phone twice to get things activated. It's impressive stuff!!
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Old 14-03-2007, 19:23   #15
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Re: Will I get new equipment?

Quote:
Originally Posted by Druchii View Post
It is the general idea that they repair them to a state equal to when they were new.
Err no sorry but thats so not the case. The software is just reloaded, a quick check clean it up and out it comes again. About 30% fail on

---------- Post added at 19:23 ---------- Previous post was at 19:21 ----------

Quote:
Originally Posted by AndyCambs View Post
The engineer who installed my V+ box yesterday said that they don't install old equipment now - all boxes are new....
Haha whatever Really i think you'll find that was just a case of telling you what you wanted to hear
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