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Old TiVo remote no longer working with V6
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Old 03-12-2018, 23:24   #1
kered10
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Old TiVo remote no longer working with V6

I was an early adopter of Virgin TiVo, and shortly after installation, I phoned Virgin and arranged an extra remote, which I think cost £10. So for several years, the two of us in my household had our own remotes.
When we had the original TiVo moved to a different room and a V6 installed in the main room, one of the old remotes stayed in the V6 room, and worked perfectly until today.
I've tried changing the batteries. I've checked it still works to control the old Samsung TiVo. I've tried following the pairing instructions, but holding <info> down never brings a green light on the remote.
Any suggestions?
Derek
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Old 04-12-2018, 11:57   #2
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Re: Old TiVo remote no longer working with V6

Quote:
Originally Posted by kered10 View Post
I was an early adopter of Virgin TiVo, and shortly after installation, I phoned Virgin and arranged an extra remote, which I think cost £10. So for several years, the two of us in my household had our own remotes.
When we had the original TiVo moved to a different room and a V6 installed in the main room, one of the old remotes stayed in the V6 room, and worked perfectly until today.
I've tried changing the batteries. I've checked it still works to control the old Samsung TiVo. I've tried following the pairing instructions, but holding <info> down never brings a green light on the remote.
Any suggestions?
Derek
So where is the remote that came with the V6? Can you not use it?
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Old 04-12-2018, 12:28   #3
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Re: Old TiVo remote no longer working with V6

The old remote should work fine with the V6. Is something blocking the IR receiver on the front of the box maybe? Also try rebooting the V6.

There's no point trying to pair the remote with the box. That's for the new remotes only, to make them work in RF mode instead of IR. The old remotes only support IR.
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Old 06-12-2018, 12:13   #4
kered10
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Re: Old TiVo remote no longer working with V6

This is weird. The old remote works with the V6 again, without me changing any other settings. It wasn't a IR blockage, and I did try rebooting the V6 before my original post, but it didn't work at that time. BTW, we still use the original V6 remote, it's just handy to have two remotes in our main TV room!
Derek
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