Servis M6500 Washing Machine Problem

alanbjames · 02-09-2018, 23:02

I have a Service M6500 Washing machine that's coming up to 11 year old and its working well.

The only problem i have with it which i cannot seem to solve when i wash the softener section in the detergent drawer fills with water and it needs to be emptied after each wash.

Anyone with technical knowledge know what this could be?
Thanks

Taf · 03-09-2018, 11:53

It's what is supposed to happen I think. Water flows in and causes the conditioner to overflow into the drum.

pip08456 · 03-09-2018, 13:42

You got that right Taf.

alanbjames · 03-09-2018, 13:56

I thought it is supposed to then drain away not stay in the drawer.

pip08456 · 03-09-2018, 15:21

You thought wrong.

richard s · 10-09-2018, 19:22

Take draw out and clean it.. Could be a blockage in the little tubular bit... also clean the filter at the bottom of machine.

multiskilled · 14-09-2018, 23:32

It should empty completely usually there is a tube going up and over to the other side of the back of the conditioner section. It uses syphoning action to drain the conditioner and any water added by the machine to start the process, into the machine at the correct time in the wash cycle.

This is why you shouldn't fill with conditioner above the max fill line marked on the drawer. The tube is probably blocked with old conditioner (cholesterol for washing machines), do as Richard S suggested and remove the drawer and give it a good clean with hot soapy water.