Is this a get lost message?
04-06-2018, 18:40
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#1
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,274
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Is this a get lost message?
Out of contract so l am looking around. This virgins 'offer'. Via my virgin media your offer\upgrade full house bundle £108.90 per month! For new customers forgetting any discount offer £78 80 . Or there about .
__________________
No point in being pessimistic. You know it won`t work.
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04-06-2018, 19:01
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#2
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cf.addict
Join Date: Aug 2016
Services: VM broadband, Stream, phone. Sky Q
Posts: 431
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Re: Is this a get lost message?
That page is pretty useless. When I had broadband only, it offered me an upgrade to talk weekends for £32 per month - admittedly £5 of that was a discount I would have lost from my broadband contract, but even so it was extortionate.
I currently have 50mb BB and talk more anytime - there's no option to add just Player TV to that bundle on the Offers and Upgrades screen, I'd have to upgrade to 200mb BB amd Talk More International too, despite not needing either.
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04-06-2018, 19:01
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#3
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Haggis Hunting
Join Date: Mar 2010
Location: Over there
Posts: 1,096
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Re: Is this a get lost message?
Nah, the offers on the account page have always been rubbish. If you want a deal you'll have to phone up retentions.
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05-06-2018, 14:29
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#4
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,133
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Re: Is this a get lost message?
Quote:
Originally Posted by Kabaal
Nah, the offers on the account page have always been rubbish. If you want a deal you'll have to phone up retentions.
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Even better put in a notice on cancellation, you'll soon get a deal.
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05-06-2018, 14:31
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#5
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cf.addict
Join Date: Mar 2008
Location: Oxford
Services: Virgin Media M+:TV,VM 30mb:BB 1tb and 500gb Tivo, HTC One X
Posts: 181
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Re: Is this a get lost message?
Use the online chat, they seem to offer great deals without needing to be in a call queue.
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08-06-2018, 17:26
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#6
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,274
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Re: Is this a get lost message?
Quote:
Originally Posted by Itshim
Out of contract so l am looking around. This virgins 'offer'. Via my virgin media your offer\upgrade full house bundle £108.90 per month! For new customers forgetting any discount offer £78 80 . Or there about .
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Thanks guys retentions is the way. I would go.However my point was that they want £108.90 for JUST a bog standard full house. Not any sky like extras just checked again basic full house via my offers £108.90 per month . Had phone call offering full house at £78.80 with doubled up broadband.. declined saying match new customer and you have a deal .didn't happen . As l am out of contract l will just stay put thank you.
__________________
No point in being pessimistic. You know it won`t work.
Last edited by Itshim; 08-06-2018 at 18:42.
Reason: Just updating
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08-06-2018, 20:30
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#7
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Is this a get lost message?
Quote:
Originally Posted by Itshim
Thanks guys retentions is the way. I would go.However my point was that they want £108.90 for JUST a bog standard full house. Not any sky like extras just checked again basic full house via my offers £108.90 per month . Had phone call offering full house at £78.80 with doubled up broadband.. declined saying match new customer and you have a deal .didn't happen . As l am out of contract l will just stay put thank you.
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Don't quite understand that -- so you were offered a deal at £78.80 but you declined that in favour of the status quo at £108.90?
I don't know what you're on....
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10-06-2018, 20:59
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#8
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,274
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Re: Is this a get lost message?
Quote:
Originally Posted by OLD BOY
Don't quite understand that -- so you were offered a deal at £78.80 but you declined that in favour of the status quo at £108.90?
I don't know what you're on....
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Currently on L now called fun at £56 per month .Out of contract. The offer looking at my virgin media isUpgrade at £108.90 to full house . Far more than current undiscounted new customer. Price
__________________
No point in being pessimistic. You know it won`t work.
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10-06-2018, 21:09
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#9
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Is this a get lost message?
Quote:
Originally Posted by Itshim
Currently on L now called fun at £56 per month .Out of contract. The offer looking at my virgin media isUpgrade at £108.90 to full house . Far more than current undiscounted new customer. Price
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But you said you were offered £78.80 and double broadband. What am I not understanding?
If you are expecting the deal being offered to new customers, you will be disappointed.
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11-06-2018, 11:51
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#10
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cf.mega poster
Join Date: Dec 2016
Posts: 1,641
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Re: Is this a get lost message?
Quote:
Originally Posted by Itshim
Currently on L now called fun at £56 per month .Out of contract. The offer looking at my virgin media isUpgrade at £108.90 to full house . Far more than current undiscounted new customer. Price
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You are missing the point - the current new customer price is discounted to attract new customers
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11-06-2018, 13:11
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#11
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cf.geek
Join Date: May 2009
Location: Beyond The Sun
Posts: 707
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Re: Is this a get lost message?
Looks like everyone has missed Itshim's key work in his post... 'current undiscounted new customer price'
He is quite quite right, ignoring any new customer offers, Full House is priced at £75 per month. Not sure why he is being offered it for £108.90. VM billing strikes again probably.
The moral of the story, always phone them and ignore anything online. So much easier to haggle with a person than your own computer.
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11-06-2018, 18:50
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#12
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,274
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Re: Is this a get lost message?
Quote:
Originally Posted by Joedm45
Looks like everyone has missed Itshim's key work in his post... 'current undiscounted new customer price'
He is quite quite right, ignoring any new customer offers, Full House is priced at £75 per month. Not sure why he is being offered it for £108.90. VM billing strikes again probably.
The moral of the story, always phone them and ignore anything online. So much easier to haggle with a person than your own computer.
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THANK YOU starting to think l was missing something in my posts.Did not want or need to upgrade However have been offered new customer s offer. Taken it of cause
__________________
No point in being pessimistic. You know it won`t work.
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11-06-2018, 19:56
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#13
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Is this a get lost message?
Quote:
Originally Posted by Itshim
THANK YOU starting to think l was missing something in my posts.Did not want or need to upgrade However have been offered new customer s offer. Taken it of cause
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Glad to hear you got there in the end. Enjoy!!
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13-06-2018, 10:10
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#14
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cf.geek
Join Date: May 2009
Location: Beyond The Sun
Posts: 707
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Re: Is this a get lost message?
Quote:
Originally Posted by Itshim
THANK YOU starting to think l was missing something in my posts.Did not want or need to upgrade However have been offered new customer s offer. Taken it of cause
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Excellent news, always good to post what offers CS are giving out. It gives the rest of us an idea of what we can aim for. Good negotiating getting a new customer offer, it's almost unheard of.
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13-06-2018, 18:32
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#15
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,274
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Re: Is this a get lost message?
Quote:
Originally Posted by Joedm45
Excellent news, always good to post what offers CS are giving out. It gives the rest of us an idea of what we can aim for. Good negotiating getting a new customer offer, it's almost unheard of.
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Guess the fact that l gave notice had the affect .Honestly Freeview and Netflix is all I require and anybody's reasonabe bb works for me. The question was asked what did l want and told them 10 meg and Freeview , so l was giving notice. Came back with new customer offer.
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No point in being pessimistic. You know it won`t work.
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