General : Changes to Virgin TV (2020)

[Inactive Digital]

Originally Posted by RichardCoulter

Maybe some were afraid of becoming infected by the new equipment??

Either way, with the fallout continuing from Covid 19, it was a dumb idea to still go through with it

Pershaps there were licencing (i.e. cost) implications of not doing it now. I'd imagine very few customers have these as their main boxes anymore (though it doesn't seem that long ago that VM were offering them as 2nd boxes). The number of boxes in circulation probably no longer justifies the cost of paying for the software licences etc.

[TheWatcher]

[B]

Originally Posted by SonicMaster

Other TV channels like MTV Live, Love Nature and H&C broadcast on VM but not Sky, so its perfectly reasonable for Travel Channel to do so for as long as VM are happy to pay.][/B

What's the full list of VM exclusive channels, just out of interest?

[1andrew1]

Originally Posted by BenMcr

Considering the V box swap outs have been going on for at least 4 years and I'm pretty sure the messages to customers for the boxes that stopped working this week have been there in one form or another for a good six months or more, I can't see why anyone would connect it to Covid.

As for the timing it has been delayed as much as it could - which is again why it's take 4 years to complete. Unfortunately sometimes technical changes have to happen no matter the circumstances.

Agreed. A vaccine's some time off so it's not like waiting a couple of weeks, it would be more like a couple of years.

[Legendkiller2k]

[QUOTE=TheWatcher;36042326]

Originally Posted by SonicMaster

Other TV channels like MTV Live, Love Nature and H&C broadcast on VM but not Sky, so its perfectly reasonable for Travel Channel to do so for as long as VM are happy to pay.]

Originally Posted by SonicMaster

/QUOTE

What's the full list of VM exclusive channels, just out of interest?

Price rise tv
Price rise+1
price rise tv2

[RichardCoulter]

Originally Posted by BenMcr

Considering the V box swap outs have been going on for at least 4 years and I'm pretty sure the messages to customers for the boxes that stopped working this week have been there in one form or another for a good six months or more, I can't see why anyone would connect it to Covid.[/B]
[/I]
As for the timing it has been delayed as much as it could - which is again why it's take 4 years to complete. Unfortunately sometimes technical changes have to happen no matter the circumstances.

Not initally no, but since the beginning of this year, absolutely. To do something that would be known to cause extra calls to the call centres whilst there are social distancing measures in place that reduces the number of staff available seems daft.

There will always be some people that don't get round to doing things until they absolutely have to, or for some technical reason want to keep the old box for as long as they possibly can, such as heero yuy.

Are some CS staff now working from home to help alleviate this?

[BenMcr]

Originally Posted by RichardCoulter

Not initally no, but since the beginning of this year, absolutely. To do something that would be known to cause extra calls to the call centres whilst there are social distancing measures in place that reduces the number of staff available seems daft.

Again, it has been delayed until there was no alternative. As I said this last batch of customer that needed to swap have had notifications of one form or another for most of this year.

Originally Posted by RichardCoulter

Are some CS staff now working from home to help alleviate this?

Some of Virgin's call centre staff have been working from home with appropriate security and protections for customer's data since the lockdown started. That's why the call centres never completely closed.

https://www.virginmedia.com/corporat...work-from-home

[ozsat]

If there was a techincal reason then they have had four years to point it out.

If they didn't get round to it after four years - tough!

Originally Posted by RichardCoulter

There will always be some people that don't get round to doing things until they absolutely have to, or for some technical reason want to keep the old box for as long as they possibly can, such as heero yuy.

[RichardCoulter]

Originally Posted by ozsat

If there was a techincal reason then they have had four years to point it out.

He did, heero has said it a few times.

[SonicMaster]

Personal Picks document updated:

https://www.virginmedia.com/content/..._July_2020.pdf

Sky Documentaries HD and Sky Nature HD removed from the Documentaries Pick, so confirms they are Full House / Maxit only.

Investigation Discovery (ID) on 168 is missing from the Documentaries Pick.

It still includes Nat Geo WILD on 264 which hasn't been available for ages, as it's now only on HD.

The ordering in the Lifestyle Pick is quite jumbled, going 179 - 181 - 194 - 195 - 180 - 182 - 183.

For the Personal Picks VM is considering Discovery Shed to be Documentaries but in the EPG it's Lifestyle.

---------- Post added at 11:32 ---------- Previous post was at 10:45 ----------

2 channels will be removed from VM on 20th July according to the EPG:

Vice on 219
H&C (Horse & Country) on 293

Both were added on 21st July 2018 during the UKTV channels dispute.

[OLD BOY]

Originally Posted by SonicMaster

2 channels will be removed from VM on 20th July according to the EPG:

Vice on 219
H&C (Horse & Country) on 293

Both were added on 21st July 2018 during the UKTV channels dispute.

I shouldn't think they will be missed. I expect the viewer figures were very low.

[cheekyangus]

Wouldn't be surprised if Vice (UK) is closing on all platforms.
Shame, it's the only broadcast outlet for animé. Overall channel ratings aren't good though.

Thanks for heads-up SonicMaster.

[ozsat]

Vice has released schedules to end of August so far.

Originally Posted by cheekyangus

Wouldn't be surprised if Vice (UK) is closing on all platforms.
Shame, it's the only broadcast outlet for animé. Overall channel ratings aren't good though.

Thanks for heads-up SonicMaster.

[vincerooney]

Originally Posted by ozsat

Vice has released schedules to end of August so far.

vice is great. some really interesting and unique shows.

[Legendkiller2k]

Originally Posted by vincerooney

vice is great. some really interesting and unique shows.

Agreed i really enjoy Cyberwar on the US version i believe Channel 4 has cyberwar in uk.

[Media Boy UK]

Since July 7th Get Moving has gone HD on Virgin Media Channel 997 making it the last UK Wide broadcasting channel to go MPEG4.

Only 16 Local Channels are still broadcasting in MPEG2 they are:

-London Live (In Bromley, Croydon, Haringey, Hayes, Hersham, Lewisham, Seven Kings and Watford areas only.)
-NOTTS TV (In Nottingham areas only.)
-Latest TV (In Sussex areas only.)
-SLTV (In Sheffield and Rotherham areas only.)
-NVTV (In Belfast areas only).
-Bristol TV (In Bristol areas only).
-Cardiff TV (In Cardiff areas only).
-Leeds TV (In Kirklees and Leeds areas only).
-Tyne and Wear TV (In Gateshead and Wearside areas only).
-Liverpool TV (In Liverpool, Wirral, Warrington, Burnley and Preston (part) areas only).
-That's TV Norfolk (In Norwich areas only).
-Birmingham TV (In Birmingham and Wolverhampton areas only).
-That's TV Cambridge (In Cambridge areas only).
-That's TV Swansea Bay (In Swansea areas only).
-Teesside TV (In Teeside areas only).
-KMTV (In Ashford, Basildon and Crawley areas only).
-That's TV Humber (In Grimsby areas only).

Local TV Channels can be found on Virgin Channel 159. (No local Channel broadcasts in your area if you can't get channel 159 on your box).

---------- Post added at 16:08 ---------- Previous post was at 14:21 ----------

Originally Posted by TheWatcher

What's the full list of VM exclusive channels, just out of interest?

As far as I know:

-Paramount Network HD
-4Seven HD
-Virgin TV Ultra HD (Only on V6 Boxes).
-Eden HD
-Love Nature HD
-Travel Channel
-Horse + Country TV
-MTV Live HD
-NHK World Japan
-TJC HD
-Desi Entertainment (Only on V6 Boxes).
-NDTV Good Times? (Channel maybe on Sky)
-Al Jazeera Arabic
-NDTV Spice
-Get Moving HD