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Help with slow speeds on 30MB cable
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Old 03-10-2011, 12:53   #1
rypien37
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Join Date: Oct 2011
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rypien37 is an unknown quantity at this point
Help with slow speeds on 30MB cable

Hi all new to the forums and hoping someone can help me out as I'm a bit of a noob.

I have VM 30MB cable with superhub, its hard wired to my desktop, first few days great speeds of this...



All last week up until Friday it was around 25 to 32mbps on download and about 1.1 to 1.4 in upload, the weekend though very slow speeds like this...



But would go on and off to 10mbps to about 22mbps.


I had a technician come around for un related matters to one of my V+ boxes and mentioned the internet, he found it all very strange as signals all fine / perfect, ran speed tests and all coming back around 20mbps mark, he then mentioned previous customer had kaspersky security suite and caused lots of issues, I said so do I he switched it off and speeds were slightly improved around 23 to 24mbps but said still funny as you should be getting 30mpbs+, so he used my laptop which is connected via wifi turned kaspersky off on that and the laptop was getting this...



He couldn't do much more to help and left.

But how can my desktop hard wired be getting a slower speed than my wifi laptop at the other end of the house which is showing good up and download speeds.

I've now un installed Kaspersky and using VM's own security suite for now, my desktop speeds are now around 25mbps but still no where near the 30+ that he said I should be getting.

Has anyone get any suggestions at all could it be something else running slowing down etc?
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