Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Deals for exisiting customers

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service

Deals for exisiting customers
Reply
 
Thread Tools
Old 16-10-2020, 10:33   #46
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: Deals for exisiting customers

My understanding on it is this.

Any price rises will apply to the services you have. That's true. However they wouldn't take effect till the end of the 18 months. So the price you pay is fixed at the contracted rate.

At the end of the 18 months the bundle price will be whatever the services cost at that point, which may be different to what was quoted when you took out the contract.
__________________
I work for Virgin Media but all views are my own.
BenMcr is offline   Reply With Quote
Advertisement
Old 16-10-2020, 16:08   #47
Raider999
cf.mega poster
 
Join Date: Dec 2016
Posts: 1,641
Raider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation era
Re: Deals for exisiting customers

Quote:
Originally Posted by BenMcr View Post
My understanding on it is this.

Any price rises will apply to the services you have. That's true. However they wouldn't take effect till the end of the 18 months. So the price you pay is fixed at the contracted rate.

At the end of the 18 months the bundle price will be whatever the services cost at that point, which may be different to what was quoted when you took out the contract.
That would be fair.
Raider999 is offline   Reply With Quote
Old 16-10-2020, 18:29   #48
Aldair
cf.member
 
Join Date: Oct 2020
Posts: 2
Aldair is an unknown quantity at this point
Re: Deals for exisiting customers

Quote:
Originally Posted by BenMcr View Post
My understanding on it is this.

Any price rises will apply to the services you have. That's true. However they wouldn't take effect till the end of the 18 months. So the price you pay is fixed at the contracted rate.

At the end of the 18 months the bundle price will be whatever the services cost at that point, which may be different to what was quoted when you took out the contract.
Thanks for your input. It was your post above that alerted me to fixed price contracts. Terms and conditions referred to in my contract, unlike website, does not state price will not increase during minimum period. Got a reasonable deal. Will be pleasantly surprised if no increase happens. Will make enquiries if it does!
Aldair is offline   Reply With Quote
Old 10-11-2020, 19:20   #49
45rpm
45RPM
 
45rpm's Avatar
 
Join Date: Nov 2020
Location: West Midlands
Posts: 18
45rpm has a spectacular aura about them45rpm has a spectacular aura about them45rpm has a spectacular aura about them45rpm has a spectacular aura about them
Re: Deals for exisiting customers

Hello everyone

I think there should be a legal requirement that no company can offer a better deal to new customers that is better than the deal for existing customers.

In other words, whatever offer is up for grabs to newbies should also be open to longstanding loyal clientele.
45rpm is offline   Reply With Quote
Old 10-11-2020, 19:38   #50
Mr K
Woke and proud !
 
Mr K's Avatar
 
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,106
Mr K has a nice shiny star
Mr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny star
Re: Deals for exisiting customers

Quote:
Originally Posted by 45rpm View Post
Hello everyone

I think there should be a legal requirement that no company can offer a better deal to new customers that is better than the deal for existing customers.

In other words, whatever offer is up for grabs to newbies should also be open to longstanding loyal clientele.
Lots of us would agree but won't happen. New customers are everything, existing customers to be fleeced unless they threaten to leave. Does happen in lots of places but the tv/broadband sector seems to be worst. (Hello BTW! )
Mr K is offline   Reply With Quote
Old 10-11-2020, 20:35   #51
RobboEdin
cf.mega poster
 
RobboEdin's Avatar
 
Join Date: Oct 2009
Posts: 2,065
RobboEdin has reached the bronze age
RobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze age
Re: Deals for exisiting customers

Quote:
Originally Posted by 45rpm View Post
Hello everyone

I think there should be a legal requirement that no company can offer a better deal to new customers that is better than the deal for existing customers.

In other words, whatever offer is up for grabs to newbies should also be open to longstanding loyal clientele.
So everyone gets the same increased price deal.
RobboEdin is online now   Reply With Quote
Old 10-11-2020, 20:51   #52
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,568
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
Re: Deals for exisiting customers

Quote:
Originally Posted by 45rpm View Post
Hello everyone

I think there should be a legal requirement that no company can offer a better deal to new customers that is better than the deal for existing customers.

In other words, whatever offer is up for grabs to newbies should also be open to longstanding loyal clientele.
I don’t see why. These are only time-limited offers to attract new customers. Are you also opposed to free trial periods for streaming services? Or introductory offers for maintenance contracts? Or special rates for new customers taking out insurance with a new company?
OLD BOY is offline   Reply With Quote
Old 11-11-2020, 16:13   #53
45rpm
45RPM
 
45rpm's Avatar
 
Join Date: Nov 2020
Location: West Midlands
Posts: 18
45rpm has a spectacular aura about them45rpm has a spectacular aura about them45rpm has a spectacular aura about them45rpm has a spectacular aura about them
Re: Deals for exisiting customers

Quote:
Originally Posted by OLD BOY View Post
I don’t see why. These are only time-limited offers to attract new customers. Are you also opposed to free trial periods for streaming services? Or introductory offers for maintenance contracts? Or special rates for new customers taking out insurance with a new company?
I am against loyal customers subsidising fly by night opportunists.
45rpm is offline   Reply With Quote
Old 11-11-2020, 18:25   #54
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,568
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
Re: Deals for exisiting customers

Quote:
Originally Posted by 45rpm View Post
I am against loyal customers subsidising fly by night opportunists.
On the other hand, by attracting new customers, you strengthen the company’s ability to provide better services, as well as profits, for the benefit of existing customers.
OLD BOY is offline   Reply With Quote
Old 11-11-2020, 19:18   #55
pip08456
Sad Doig Fan!
 
pip08456's Avatar
 
Join Date: Aug 2007
Location: Barry South Wales
Age: 67
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,646
pip08456 has a nice shiny starpip08456 has a nice shiny star
pip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny starpip08456 has a nice shiny star
Re: Deals for exisiting customers

Quote:
Originally Posted by OLD BOY View Post
On the other hand, by attracting new customers, you strengthen the company’s ability to provide better services, as well as profits, for the benefit of existing customers.
They aren't new customer though. They're just "fly by night opportunists"!
pip08456 is offline   Reply With Quote
Old 11-11-2020, 20:01   #56
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,568
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
Re: Deals for exisiting customers

Quote:
Originally Posted by pip08456 View Post
They aren't new customer though. They're just "fly by night opportunists"!
I thought I heard them first thing this morning but it turned out to be flocks of migrating geese!
OLD BOY is offline   Reply With Quote
Old 11-11-2020, 22:41   #57
45rpm
45RPM
 
45rpm's Avatar
 
Join Date: Nov 2020
Location: West Midlands
Posts: 18
45rpm has a spectacular aura about them45rpm has a spectacular aura about them45rpm has a spectacular aura about them45rpm has a spectacular aura about them
Re: Deals for exisiting customers

Quote:
Originally Posted by OLD BOY View Post
On the other hand, by attracting new customers, you strengthen the company’s ability to provide better services
So a company (eg Barclaycard) that loses money and trades at a loss can provide a better service. Err, I think there is a flaw in that argument.

Quote:
Originally Posted by OLD BOY View Post
as well as profits
A company that undercharges customers makes more profit. ??????

Quote:
Originally Posted by OLD BOY View Post
for the benefit of existing customers.
Even if by your inverted logic profits were to go up, is the company’s extra income going to find its way into customer's pockets.
45rpm is offline   Reply With Quote
Old 11-11-2020, 23:55   #58
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,568
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
Re: Deals for exisiting customers

Quote:
Originally Posted by 45rpm View Post
So a company (eg Barclaycard) that loses money and trades at a loss can provide a better service. Err, I think there is a flaw in that argument.


A company that undercharges customers makes more profit. ??????


Even if by your inverted logic profits were to go up, is the company’s extra income going to find its way into customer's pockets.
There is no flaw. The offers are time-limited and ultimately, revenue is increased to a level where a profit is made from each customer.

Clearly, weak companies cannot offer the same to customers as strong companies.
OLD BOY is offline   Reply With Quote
Old 12-11-2020, 00:08   #59
jfman
Architect of Ideas
 
Join Date: Dec 2004
Posts: 10,223
jfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronze
jfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronzejfman is cast in bronze
Re: Deals for exisiting customers

Quote:
Originally Posted by OLD BOY View Post
There is no flaw. The offers are time-limited and ultimately, revenue is increased to a level where a profit is made from each customer.

Clearly, weak companies cannot offer the same to customers as strong companies.
In textbook economics maybe. In practice those better able to leverage debt means that far from 'strong' companies can disrupt markets for significant periods disrupting companies with sustainable business models.

Uber being the latest example. It's unlikely to ever reach the market share for initial investors who have ploughed billions down the toilet to see a return. Meanwhile employment rights and working conditions have been eroded for taxi drivers around the world.
jfman is online now   Reply With Quote
Old 12-11-2020, 00:28   #60
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,568
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
Re: Deals for exisiting customers

While companies are able to avoid tax by having large amounts of debt, then that will be the name of the game.
OLD BOY is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 12:17.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.