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Old 04-08-2022, 01:05   #1
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Huge Credit

A friend of mine has finally got VM broadband sorted after so many issues but her bill is so interesting I thought I would share it with you guys because of all the missed appointments and credit on the bill.



Ever seen anything like it before? Obviously not plain sailing trying to get it installed for them to be compensated like that
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Old 04-08-2022, 01:54   #2
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Re: Huge Credit

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Old 04-08-2022, 05:37   #3
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Re: Huge Credit

He'll not have to pay the monthly sub for a couple of months
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Old 04-08-2022, 10:01   #4
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Re: Huge Credit

It's about time that compensation reflected loss of earnings for missed appointments.
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Old 04-08-2022, 10:22   #5
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Re: Huge Credit

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Originally Posted by Taf View Post
It's about time that compensation reflected loss of earnings for missed appointments.
The missed appointment certainly does not but the stupidly long delay credit is nice
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Old 04-08-2022, 11:39   #6
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Re: Huge Credit

They were mucked about for so long even the amount of compensation for their missed visits had changed by the look of it.
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Old 04-08-2022, 12:00   #7
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Re: Huge Credit

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Originally Posted by Taf View Post
It's about time that compensation reflected loss of earnings for missed appointments.
Somebody's going to have to pay for VMs incompetence guess who ?
Clue, it won't be shareholders...
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