[Merged] NTL Email Issues

[threadbare]

Originally Posted by Neil

It's Lycos's 1 gig mail offering @ £3.49 per month.

Hmmm-Coming Soon is it!?

[Edit]-Beaten to it by Russ!

ahh cant access stuff like that

[abailey152]

Originally Posted by ntl customer

Perhaps it is time for ntl to replace the pentium 1 boxes with 500Mb HDD's

They are using Pentiums? I thought they were using an old 386 for the email server!

[The_real_dj]

today ive just recieved 5 or 6 copies of all my emails!!
Has anyone else had this prob??

[Boab]

My email has been terrible lately. Finally managed to get some joy on webmail but really slowwwwwwwwwwww.

When I tried to reply the response I got on webmail was

"The SMTP server had insufficient storage for the message: 452 Filesystem error - message not accepted"

Looks like the HDDs are full on the servers

[abailey152]

Yeah, I'm receiving mail okay (or at least it appears to be okay), but about half the messages I send come back with an error. However, the messages do get sent okay.....weird!

Originally Posted by Toreador

Filtering by content is one thing, and shouldn't be done by the ISP - apart from virus-containing attachments that could easily be blocked, either by bouncing the email

*NEVER* bounce e-mails in this way because it only adds extra traffic and just makes problems for some other poor sod. A few months ago someone was sending out virus infected e-mails with my address faked in the from field and my inbox was inundated by loads of messages telling me that I had a virus, which I knew damn well I hadn't!

Originally Posted by greencreeper

I like those catalogues. You can spend many an hour, often with a friend or partner, trying to work out which bit of the body goes in/over/through each item :pp You must get some strange emails

I do indeed, but you'll have to PM for any more information...!

Originally Posted by dr wadd

I should set Spampal temporarily to only use the Spamhaus blacklists. If it is still classifying mails as spam it will indicate that the senders are on the Spamhaus lists, and if I receive any of those mails it would strongly suggest that the claim that NTL are performing spam filtering is incorrect.

Ok, this has been tested. Spampal was set so that the only filtering it was doing was on the basis of the Spamhaus lists, all other blacklists disabled and filtering by originating country also disabled. My e-mail has just been downloaded after about 10 hours. There were a couple of spam messages that weren`t picked up, but Spampal correctly identified 63 using Spamhaus alone. If these are even getting to me in the first place it is highly indicative that NTL are not performing spam filtering, certainly not using the Spamhaus lists.

[Boots]

today ive just recieved 5 or 6 copies of all my emails!!
Has anyone else had this prob??

I'm getting doubles.

Also 2 days ago sent 2 messages to my hotmail address, one at 08:00 and one at 20:00. The second made it within minutes, the second is still out there somewhere. Mate in Oz tells me (via hotmail) he hasn't received emails sent a few days ago.

Any recommendations for an independant email service. Been looking at UKwired

Boots

[Boots]

the second is still out there somewhere

Ooops - that should have read the first.

I must preview my messages.
I must preview my messages.
I must preview my messages.

Boots

[SMHarman]

Well the fact I had a collection of mails sitting in mine and Mrs H outboxes lastnight that would not go for the first time since we have moved to smtp.ntlworld.com indicates to me something is wrong.

So I used it as the kick I needed to move all my smtp over to i-web. Its a little slower at authentication, but I imagine that is due to it needing to authenticate rather than just check the IP address is in an appropriate range.

Originally Posted by Neil

It's Lycos's 1 gig mail offering @ £3.49 per month.

Hmmm-Coming Soon is it!?

[Edit]-Beaten to it by Russ!

I-web £10.69 a year. Little less space, but a saving of £30.

http://i-websolutions.co.uk/cfhosting.php

• 100 MB of Web Space
• 2000 MB of Bandwidth
• 100 Pop3 Accounts
• Unlimited E-mail Aliases Web Mail Access
• Spam Assassin Spam Protection

All sent...

No more NTL mail servers for me now.

[mnw21cam]

Originally Posted by The_real_dj

today ive just recieved 5 or 6 copies of all my emails!!
Has anyone else had this prob??

Originally Posted by abailey152

Yeah, I'm receiving mail okay (or at least it appears to be okay), but about half the messages I send come back with an error. However, the messages do get sent okay.....weird!

This is a direct consequence of the NTL servers violating the RFCs, by refusing a message but delivering it anyway. Of course, the sending client (because it was told that the server did not accept the message) tries to send it again and again until it gets told that the message has been accepted.

I sent an email to root@smtp.ntlworld.com to try and point this out to them. According to my exim logs, it was rejected by their server ten times before finally being accepted.

[mnw21cam]

Originally Posted by Toreador

Bouncing I can understand. But what's the problem with removing the virus-bearing attachments?

Basically, because if an email is infected with a virus, it is extremely likely that the email was fabricated entirely by the virus engine, and therefore has no useful content. In fact, a virus scanner should be able to tell whether this is the case by knowledge of the various virus types etc. Therefore stripping out attachments and delivering the email merely turns virus emails into spam emails.

I believe the discussion was also complaining about the way that virus scanners use "cleaned" emails as a way of advertising their particular anti-virus product.

[abailey152]

This is a direct consequence of the NTL servers violating the RFCs, by refusing a message but delivering it anyway. Of course, the sending client (because it was told that the server did not accept the message) tries to send it again and again until it gets told that the message has been accepted.

The question is, will NTL do anything about this issue? I doubt it. Once the sending problem is fixed, they'll forget about it.

[mnw21cam]

Originally Posted by abailey152

The question is, will NTL do anything about this issue? I doubt it. Once the sending problem is fixed, they'll forget about it.

Yes. The software they are using has a bug - when the disc runs out of space it violates RFCs. Their solution will most likely be to add more disc space, ignoring the software problem.