NTL Internet access problems - 07 Mar 2006 - Page 18

rockabillybass · 14-03-2006, 20:07

I've had the same problems in Newport, South Wales, for a week. Pages very slow to load and occasional email difficulties.

Windows drops its connection and I have to use the repair button on my ethernet card properties box. Linux (on the same PC, dual bootable) keeps the connection up but is just as slow. I don't know whether it "repairs" the connection automatically though.

magpie03 · 14-03-2006, 20:10

Quote:

Originally Posted by James79

I think NTL is going to have to come clean about the DoS attack and provide some more details!!

This news item here;

http://www.zone-h.org/en/news/read/id=3781/

makes interesting reading...

Edenite · 14-03-2006, 20:15

Zone labs zone alarm internet protection software comes free with the NTL broadband setup Kit?

ynwa · 14-03-2006, 20:16

Quote:

Originally Posted by magpie03

This news item here;

http://www.zone-h.org/en/news/read/id=3781/

makes interesting reading...

Dated 2003??

Edenite · 14-03-2006, 21:03

I see , so do you think these problems will blow over then?

---------- Post added at 21:03 ---------- Previous post was at 21:02 ----------

Oh i still missed your point

Zone Labs denies DoS attack claims

Simon Aughton, PC Pro
12/04/2003

magpie03 · 14-03-2006, 21:08

It's not the date of the story that I was flagging, but what had happened through the ntl servers.
If a similar thing had happened again last week, what's to say that all requests for websites from ntl servers were being 'sidelined' to avoid a similar situation?

Edenite · 14-03-2006, 22:02

Well i have had no trouble visiting websites , seems that the only time i had problems with that was after a bad install of Windows XP Service pack 2 and another time when i got hit by some malicious mallware , my problem is that my connection keeps going down.

Path0gen · 14-03-2006, 22:12

still pee poor sustainable upload speeds here in the LUTON / HITCHIN area (SG5 ***) as you can see from the picture i'm seeding something in Azureus called Kororaa since i'm A64 i'm downloading this version. 30kB/s upload on 10mb

(hah) isn't asking too much. HTTP access is random and pages time out with the 'troughs' marked by Az. rebooted modem and router doesnt help, problem comes back soon after.

do you think my modem/psu brick needs replacing? 4+ years now!!

Edenite · 14-03-2006, 23:41

It appears to be somewhat intermittent , my has been OK some some hours now. (touching wood with fingers crossed)

sadikp · 22-03-2006, 21:55

I have been following thos thread since the start. I dont understand most of it (just too techy for me), but I do understand that its happened again.

22/03/2006 as of 5:30pm East London same problem as two weeks ago, but this page is working fine now.

magpie03 · 22-03-2006, 23:43

Can we claim a partial refund from ntl for these breaks in service? Are they able to charge for a service that they do not provide?
One or two occasional outages is understandable, but the recent occurances are a step too far. Something has to be done about it.

Barewolf · 22-03-2006, 23:58

Quote:

Originally Posted by magpie03

Can we claim a partial refund from ntl for these breaks in service? Are they able to charge for a service that they do not provide?
One or two occasional outages is understandable, but the recent occurances are a step too far. Something has to be done about it.

According to NTL the 10mb Service is "Up to 10Mb" and they cannot assure costumers the full 10 Meg. I know as i have had non stop issues with NTL since january 4th.

I have wrote a letter to the CEO and he has put me in contact with an Executive about the problems to which he has told me they couldnt garuntee the 10 meg service. I recieve speeds of less than 1/2 meg most nights and all i get from NTL is that they are aware and are working on the problem but this has been their same story since January.

Path0gen · 23-03-2006, 00:56

Quote:

Originally Posted by Barewolf

the problem ... has been their same story since January.

no suprises there. this "10mb" NTL have sold customers is a fallacy and nothing short of gross miss-selling. how can they get away with this? well its their cleverly worded T&C that YOU signed. It says that they cannot guarrentee a service and any service that you receive is "down to luck" for want of better words.
I find this "10mb" connection with a 60kB/s peak upload craps out if I cane the upload too much. anything more than 30kB/s and i'm likely to get HTTP timeouts and torrents restarting.

IanUK · 23-03-2006, 08:44

Quote:

Originally Posted by Path0gen

I find this "10mb" connection with a 60kB/s peak upload craps out if I cane the upload too much. anything more than 30kB/s and i'm likely to get HTTP timeouts and torrents restarting.

Thats going to happen with any cable connection, its a limit of the technology - try cfosspeed - worked wonders here, full upload and download at the same time.

YMMV