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Virgin Mobile Pay As You Go plan change
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Old 16-08-2019, 12:03   #1
cheekyangus
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Virgin Mobile Pay As You Go plan change

Looks like Virgin Mobile (UK) are consolidating their legacy (no longer sold) Pay As You Go plans/tariffs.

It seems they are all being moved to the Simply 8p plan. This is an existing Virgin Media Customer-only plan, however there are some differences to it now for the few that were already on it, e.g. texts are getting cheaper and voicemail is becoming free (it was one of the strange legacy plans that introduced paid voicemail).

Anyway Virgin Mobile PAYG customers are being texted about it. I can't say for sure it's all Legacy plans. I just know that the text has been received by people I know are on different PAYG plans/tariffs.

The move is happening on the 17th September.

More information can be found here.
https://www.virginmedia.com/help/mobile/payg-change
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Old 16-08-2019, 20:17   #2
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Re: Virgin Mobile Pay As You Go plan change

We all got the texts announcing this today.

It won't affect me much as I still have £8.20 left of a £10 top-up I made in late 2017....
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Old 18-09-2019, 19:56   #3
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Re: Virgin Mobile Pay As You Go plan change

The change was meant to happen yesterday.

Well it's not happening to all legacy PAYG tariff users. One phone never had the text before hand and the website currently still has them on the Original tariff. Two other phones on newer, but still legacy tariffs, got the texts and are on the Simply 8p tariff.

And it's not like the phone that's not been switched isn't used. Are Virgin Media doing it in stages? What was their criteria for switching users over?
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Old 26-09-2019, 19:35   #4
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Re: Virgin Mobile Pay As You Go plan change

I will be switching to Tesco mobile for a new phone and a better deal... Goodbye VM.
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Old 26-09-2019, 19:43   #5
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Re: Virgin Mobile Pay As You Go plan change

Quote:
Originally Posted by richard s View Post
I will be switching to Tesco mobile for a new phone and a better deal... Goodbye VM.
Tesco Mobile have some good deals Richard.
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Old 26-09-2019, 19:53   #6
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Re: Virgin Mobile Pay As You Go plan change

Quote:
Originally Posted by richard s View Post
I will be switching to Tesco mobile for a new phone and a better deal... Goodbye VM.

i've been with Tesco Mobile for many years.
Their customer service (UK based) is generally quite good. I do find their data prices a bit steep compared to most but luckily i'm only a relatively light user.
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