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Old 29-01-2009, 21:11   #1
jimmyneedshelp
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virgin wireless advice

my mums wired modem is broken, so I stupidly said I would get her a wireless modem, and set it up. As I am with another provider, I purchased a wireless modem, set it up quite easily.
Am I right in thinking I need a wireless router and modem? I purchased a wireless router, but not sure if I need anything else.
Thanks
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Old 29-01-2009, 21:13   #2
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Re: virgin wireless advice

You need a cable wireless router and a Virgin modem.
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Old 29-01-2009, 21:14   #3
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Re: virgin wireless advice

thanks for the quick reply - i take it I can only purchase this through Virgin?
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Old 29-01-2009, 21:18   #4
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Re: virgin wireless advice

The modem they should give you it for free. The router you'll have to buy.
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Old 30-01-2009, 00:38   #5
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Re: virgin wireless advice

You can buy the router from anywhere, just make sure it does not have a built in adsl modem.
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Old 30-01-2009, 00:50   #6
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Re: virgin wireless advice

Quote:
Originally Posted by jimmyneedshelp View Post
thanks for the quick reply - i take it I can only purchase this through Virgin?

Virgin supply the cable modem as part of the service.

If your mum's modem is broken, she needs to get onto Virgin & get a replacement.
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Old 30-01-2009, 00:57   #7
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Re: virgin wireless advice

I'm pretty sure I got my wireless router free from VM. I had the stuff sent out, and fitted it myself without an engineer even having to visit.
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Old 30-01-2009, 09:58   #8
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Re: virgin wireless advice

Virgin do offer a wireless router, sometimes they will make a charge for that, but at least then they would claim to support it. Alternatively you can buy your own router, which VM wouldn't support. As others have said make sure it's cable compatible i.e. uses a separate modem which VM must always supply.
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Old 31-01-2009, 02:01   #9
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Re: virgin wireless advice

Unless of course she is on the National service (ADSL).
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Old 01-02-2009, 21:09   #10
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Re: virgin wireless advice

thanks everyone, your advice is appreciated.
One last question - can i set up the wireless connection at my house, as i live in the south and my mum lives in birmingham? not sure if this would work or not??
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Old 02-02-2009, 04:41   #11
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Re: virgin wireless advice

From your mother's wireless?

Unfortunately there's no way, the wireless range isn't adequate for some multi floor homes, nevermind huge landscapes
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