Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Slow/unresponsive V6 box

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media TV Service

Slow/unresponsive V6 box
Reply
 
Thread Tools
Old 23-05-2020, 20:48   #1
saabmania2
 
Join Date: Aug 2007
Location: Sunny SouthEast
Services: VIP Pack
Posts: 692
saabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond repute
Send a message via MSN to saabmania2
Slow/unresponsive V6 box

We seem to now have an unresponsive V6 box, broadband as I said on another thread is very slow 350mb service I'm getting a max of around 32mb, for the last week we have had little or no service at all, it started last Friday and the service was glitchy then on Monday both the BB and TV service completely failed for 4 days and only came back on Thursday evening, other parts of my street are having issues too

I'm sure sure how wide the current issues go but when it crashed earlier this week it was around a 4 square mile area that was effected.

do you think all these issues are related to the original issue and if so do we think they still haven't fixed it completely hence all the issues I'm still having
saabmania2 is offline   Reply With Quote
Advertisement
Old 23-05-2020, 20:51   #2
OLD BOY
Rise above the players
 
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,568
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
OLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronzeOLD BOY is cast in bronze
Re: Slow/unresponsive V6 box

Quote:
Originally Posted by saabmania2 View Post
We seem to now have an unresponsive V6 box, broadband as I said on another thread is very slow 350mb service I'm getting a max of around 32mb, for the last week we have had little or no service at all, it started last Friday and the service was glitchy then on Monday both the BB and TV service completely failed for 4 days and only came back on Thursday evening, other parts of my street are having issues too

I'm sure sure how wide the current issues go but when it crashed earlier this week it was around a 4 square mile area that was effected.

do you think all these issues are related to the original issue and if so do we think they still haven't fixed it completely hence all the issues I'm still having
I'd report it if I were you!
OLD BOY is offline   Reply With Quote
Old 23-05-2020, 20:51   #3
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Posts: 14,225
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Slow/unresponsive V6 box

Quote:
Originally Posted by saabmania2 View Post
We seem to now have an unresponsive V6 box, broadband as I said on another thread is very slow 350mb service I'm getting a max of around 32mb, for the last week we have had little or no service at all, it started last Friday and the service was glitchy then on Monday both the BB and TV service completely failed for 4 days and only came back on Thursday evening, other parts of my street are having issues too

I'm sure sure how wide the current issues go but when it crashed earlier this week it was around a 4 square mile area that was effected.

do you think all these issues are related to the original issue and if so do we think they still haven't fixed it completely hence all the issues I'm still having
Yes i think its still not fixed, have you tried phoning up, sometimes you get a recorded message saying they know there is an issue even before you speak to a human.
__________________
PSN: Snoopzster
SnoopZ is offline   Reply With Quote
Old 23-05-2020, 21:19   #4
saabmania2
 
Join Date: Aug 2007
Location: Sunny SouthEast
Services: VIP Pack
Posts: 692
saabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond reputesaabmania2 has a reputation beyond repute
Send a message via MSN to saabmania2
Re: Slow/unresponsive V6 box

Yes SnoopZ I phoned up earlier after we spoke on my other thread about the BB issues but in the last 15 mins or so they are showing a Broadband issue in my area so that might be something to do with it,
but would this slow down the channel search functions? if so I'll leave it until Monday and see it it gets any better, I was told I would receive a call back Monday to book an engineer but my experience tells me it'll be me making the phone call
saabmania2 is offline   Reply With Quote
Old 23-05-2020, 23:06   #5
spiderplant
cf.mega poster
 
Join Date: Jun 2003
Posts: 8,888
spiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
Re: Slow/unresponsive V6 box

Quote:
Originally Posted by saabmania2 View Post
but would this slow down the channel search functions?
Yes, it's very possible. Any V6 function that displays programme artwork uses the broadband, and can respond slowly if there are broadband issues.
spiderplant is offline   Reply With Quote
Old 24-05-2020, 21:02   #6
Raider999
cf.mega poster
 
Join Date: Dec 2016
Posts: 1,641
Raider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation eraRaider999 has entered a golden reputation era
Re: Slow/unresponsive V6 box

Quote:
Originally Posted by saabmania2 View Post
Yes SnoopZ I phoned up earlier after we spoke on my other thread about the BB issues but in the last 15 mins or so they are showing a Broadband issue in my area so that might be something to do with it,
but would this slow down the channel search functions? if so I'll leave it until Monday and see it it gets any better, I was told I would receive a call back Monday to book an engineer but my experience tells me it'll be me making the phone call
As Monday is a Bank Holiday I suspect so.
Raider999 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 19:38.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.