General : Not happy with virgin box

[andrewshearman]

Virgin media 360 box resets a lot.

The engineers replace my box and this keeps happening I have had 5 boxes its it these boxes?
I have had an new box this has happened

My box reset twice today on the 27th April

my set top box has now switched itself off at 3:17 pm

Set top box reset at 7:57

28 April

The picture froze and I had to reset my box at 2:17 pm and would not switch back on

very un unhappy I am disabled and really on my TV a lot




Thanks Andrew Shearman.

[spiderplant]

Safe to say it's not the boxes. It's something environmental. Maybe your TV, maybe the power supply, maybe something else.

Start by making sure the box is plugged into its own wall socket, not an extension lead.

[andrewshearman]

did that already

[spiderplant]

Have you got another TV you can try with it?

I really wish you would do proper titles "not happy with birgin" ?

Updated.