31-03-2020, 11:16
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#1
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cf.member
Join Date: Mar 2020
Posts: 4
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No TV no broadband
TV and broadband not working, unable to contact VM, or book engineer online, so now what
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31-03-2020, 11:37
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#2
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,085
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Re: No TV no broadband
New house or old house, and where is it?
Check your service status using this page
https://my.virginmedia.com/faults/service-status
__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it.
If my post is in bold and this colour, it's a Moderator Request.
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01-04-2020, 21:11
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#3
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,267
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Re: No TV no broadband
How do you do that if BB is down. Had this message today check your BB go to web site really!
__________________
No point in being pessimistic. You know it won`t work.
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01-04-2020, 21:19
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#4
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ofc.founder_member
Join Date: Mar 2005
Location: Camberley
Services: VIP 60
Posts: 894
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Re: No TV no broadband
Quote:
Originally Posted by Rks2020
TV and broadband not working, unable to contact VM, or book engineer online, so now what
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Phone ???
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01-04-2020, 21:42
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#5
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,085
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Re: No TV no broadband
Quote:
Originally Posted by gba93
Phone ???
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Beat me to it...
__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it.
If my post is in bold and this colour, it's a Moderator Request.
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01-04-2020, 23:03
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#6
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cf.mega poster
Join Date: Jan 2007
Posts: 2,526
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Re: No TV no broadband
Quote:
Originally Posted by Itshim
How do you do that if BB is down. Had this message today check your BB go to web site really!
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The same way you post a question on an internet forum to ask it.
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02-04-2020, 11:07
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#7
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Loving VM at the moment!
Join Date: Jan 2007
Location: GOSPORT
Services: VIP 350mb
Posts: 372
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Re: No TV no broadband
Quote:
Originally Posted by cheekyangus
The same way you post a question on an internet forum to ask it.
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__________________
If you die in an lift, be sure to push the Up button.
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02-04-2020, 11:51
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#8
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,267
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Re: No TV no broadband
Quote:
Originally Posted by cheekyangus
The same way you post a question on an internet forum to ask it.
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Internet DOWN phone recorded message go to web site to report it.Clearly back again now
__________________
No point in being pessimistic. You know it won`t work.
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02-04-2020, 15:02
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#9
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cf.mega poster
Join Date: Jan 2008
Posts: 10,048
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Re: No TV no broadband
Not neccessary, they could have been using someone else's internet or a smart mobile device.
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02-04-2020, 16:17
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#10
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EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,106
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Re: No TV no broadband
Quote:
Originally Posted by RichardCoulter
Not neccessary, they could have been using someone else's internet or a smart mobile device.
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They could still log in on that device to check status!
__________________
advertise here...........
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02-04-2020, 18:59
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#11
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,267
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Re: No TV no broadband
Quote:
Originally Posted by 1701-e
They could still log in on that device to check status!
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With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that! 
__________________
No point in being pessimistic. You know it won`t work.
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02-04-2020, 19:56
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#12
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,085
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Re: No TV no broadband
Quote:
Originally Posted by Itshim
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that! |
a) If he uses his own smartphone, he won't have to ask a neighbour
b) where, in this thread, does it say he did what you have just said? All he said was
Quote:
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unable to contact VM, or book engineer online
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__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it.
If my post is in bold and this colour, it's a Moderator Request.
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02-04-2020, 22:32
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#13
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cf.mega poster
Join Date: Jan 2008
Posts: 10,048
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Re: No TV no broadband
Quote:
Originally Posted by Itshim
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that! |
What i'd do in this situation is to phone and ask a neighbour (with wifi that I could receive) to either let me have their password (either a temporary one or they could change the existing one after i'd finished if they had any concerns) or to temporarily take it off until i'd finished.
A friend is lucky in that he lives near to a factory that has an open wifi connection.
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03-04-2020, 09:49
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#14
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EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,106
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Re: No TV no broadband
Quote:
Originally Posted by Itshim
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that! |
You're making stuff up now!
__________________
advertise here...........
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03-04-2020, 16:36
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#15
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: No TV no broadband
Quote:
Originally Posted by RichardCoulter
What i'd do in this situation is to phone and ask a neighbour (with wifi that I could receive) to either let me have their password (either a temporary one or they could change the existing one after i'd finished if they had any concerns) or to temporarily take it off until i'd finished.
A friend is lucky in that he lives near to a factory that has an open wifi connection.
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Crack open a few cold ones and relax........ 
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