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Is there any VM Staff on this forum anymore? - ntlworld email problem
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Old 13-01-2021, 19:24   #1
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Is there any VM Staff on this forum anymore? - ntlworld email problem

Hi,

I've had an old ntlworld email account compromised, I don't know how they've changed the password, I couldn't work out how to do it since the old webmail login got removed as it's no longer attached to a Virginmedia account, but they managed to and have since compromised several services that I originally signed up for with that address.
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Old 13-01-2021, 20:37   #2
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Re: Is there any VM Staff on this forum anymore? - ntlworld email problem

Sounds like something you would be better asking about on the VM forum.
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Old 13-01-2021, 21:08   #3
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Re: Is there any VM Staff on this forum anymore? - ntlworld email problem

Quote:
Originally Posted by Paul View Post
Sounds like something you would be better asking about on the VM forum.
To be clear, that's https://community.virginmedia.com/t5/Email/bd-p/email
Though I'm not sure they'll help you there either.

Have a look at https://www.virginmedia.com/help/security-hub
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Old 13-01-2021, 21:28   #4
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Re: Is there any VM Staff on this forum anymore? - ntlworld email problem

Thank you.
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