Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Latency / Packet Loss to Cloudflare

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

No internet since 11pm(24/1)
Reply
 
Thread Tools
Old 24-01-2021, 17:01   #1
iain_herts
Ex SKY Engineer
 
iain_herts's Avatar
 
Join Date: Jul 2003
Location: south herts
Age: 36
Services: 2x sky+ /sky16Mb/bt phone
Posts: 776
iain_herts has reached the bronze age
iain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze age
Send a message via MSN to iain_herts
No internet since 11pm(24/1)

Hi we lost our internet last night around 11 pm and the service page shows a issue ETA for the fix was 4pm but has now been pushed to 8am on the 25/1. Is there anyone who can tell me what has happened post code area en10.

Thanks

Iain
__________________
CLICK ME sioux ceramics
iain_herts is offline   Reply With Quote
Advertisement
Old 24-01-2021, 17:46   #2
spiderplant
cf.mega poster
 
Join Date: Jun 2003
Posts: 8,189
spiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
Re: No internet since 11pm(24/1)

I've cheked a few random EN10 postcodes but found nothing, so it must be pretty localised. PM me your full postcode

---------- Post added at 17:46 ---------- Previous post was at 17:38 ----------

Aha - probably F008760247. A broken fibre between Cheshunt and Wormley.
spiderplant is offline   Reply With Quote
Old 24-01-2021, 18:05   #3
iain_herts
Ex SKY Engineer
 
iain_herts's Avatar
 
Join Date: Jul 2003
Location: south herts
Age: 36
Services: 2x sky+ /sky16Mb/bt phone
Posts: 776
iain_herts has reached the bronze age
iain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze ageiain_herts has reached the bronze age
Send a message via MSN to iain_herts
Re: No internet since 11pm(24/1)

Thank you very much
__________________
CLICK ME sioux ceramics
iain_herts is offline   Reply With Quote
Old 24-01-2021, 19:56   #4
Paul
Dr Pepper Addict
Cable Forum Team
 
Paul's Avatar
 
Join Date: Oct 2003
Location: Nottingham
Services: VM Phone : Sky Mobile : Sky TV : VM BB (350 Mbps) : Vodafone BB (38 Mbps)
Posts: 23,465
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Re: No internet since 11pm(24/1)

Quote:
Originally Posted by spiderplant View Post
Aha - probably F008760247. A broken fibre between Cheshunt and Wormley.
Is there a site we can look up fault tickets ?
__________________

Baby, I was born this way.
Paul is offline   Reply With Quote
Old 24-01-2021, 21:05   #5
spiderplant
cf.mega poster
 
Join Date: Jun 2003
Posts: 8,189
spiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
Re: No internet since 11pm(24/1)

Quote:
Originally Posted by Paul View Post
Is there a site we can look up fault tickets ?
Only if it shows up on https://my.virginmedia.com/faults/service-status

I post ticket numbers here in case anybody wants to contact Faults about it.
spiderplant is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 20:14.


Server: curium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2021, vBulletin Solutions Inc.