TiVo - Page 95

BenJSmyth · 01-02-2011, 14:29

I just called up the normal 0845 number as someone on Tivo Community said they had done that and there was a note on their account and he was put through to the Tivo department and placed his order. I phoned up the normal CS number and was put through to the Tivo dept but was then cut off. When I called back again they told me they couldn't put me through!

Ah the joys of waiting and impatience!

spiderplant · 01-02-2011, 14:32

Quote:

Originally Posted by whizzard

If you log into My Virgin Media

Ummm... doesn't that need your email address?

Right now you can't use remote record if you don't have an internet account. I hear it is "being looked at".

Mr-S · 01-02-2011, 14:37

Quote:

Originally Posted by BenJSmyth

I hope so! There is a big Tivo hole in my life at the moment! I would think that with so many of us on here waiting and the fact none of us have been contacted would suggest that waiting is all we can do. Come on VM, I am willing to pay the high price to be one of the first. But then so are a lot of people I guess, which is perhaps why it has to be done like this.

I shall keep my phones with me at all times though!

Spoke to someone in CEO office last week another issue and mentioned TiVo installation and was told they would be contacting us personally in early Feb to arrange installation so anytime in the next week I guess...

Seems like they are sitting back and loving this, free online marketing and viral publicity for them and the product. Creating the buzz for em at grassroots before they spend the money attracting new customers later in the year.

whizzard · 01-02-2011, 14:41

Quote:

Originally Posted by spiderplant

Ummm... doesn't that need your email address?

Right now you can't use remote record if you don't have an internet account. I hear it is "being looked at".

Ooops, my bad. Indeed it does. Most likely never got to fill in the activation profile so probably is one, just not set up correctly. Would need to contact Support to check I would imagine.

Re: Remote Record. There are ways of getting it working on a mobile, but there are dedicated IPhone and Android apps coming soon anyway.

tweedie · 01-02-2011, 16:24

Guess who just got a TiVo installation date.....

YAY

Feb 8th

and im not an S1 TiVo owner so you all should be getting calls

BenJSmyth · 01-02-2011, 16:30

Quote:

Originally Posted by tweedie

Guess who just got a TiVo installation date.....

YAY

Feb 8th

and im not an S1 TiVo owner so you all should be getting calls

Way to go!!!

That's awesome news, I bet you are excited then! Hopefully this is the start of it for all of us then.

Give us details, prices etc etc.

I'm worrying now - did I put the right phone number in on the pre-reg page, did I enter the account number properly etc etc!

clinteastman · 01-02-2011, 16:32

Quote:

Originally Posted by tweedie

Guess who just got a TiVo installation date.....

YAY

Feb 8th

and im not an S1 TiVo owner so you all should be getting calls

Good work!!

Fingers crossed for a call!!

Did you just get the call?

muppetman11 · 01-02-2011, 17:14

Quote:

Originally Posted by tweedie

Guess who just got a TiVo installation date.....

YAY

Feb 8th

and im not an S1 TiVo owner so you all should be getting calls

Congrats mate when did they ring you.

davidthornton · 01-02-2011, 18:34

Quote:

Originally Posted by mikerr

First installs are on Wednesday 2nd, for us lucky S1 owners

So tomorrow? Interesting you say that, as just had my call (as an S1 owner) and was told the earliest install date for anyone was 15th February.

vanman · 01-02-2011, 18:40

Quote:

Originally Posted by davidthornton

So tomorrow? Interesting you say that, as just had my call (as an S1 owner) and was told the earliest install date for anyone was 15th February.

existing series 1 Tivo customers in a lot of cases are not VM subcribers.

Digital Fanatic · 01-02-2011, 18:42

Quote:

Originally Posted by davidthornton

So tomorrow? Interesting you say that, as just had my call (as an S1 owner) and was told the earliest install date for anyone was 15th February.

Might just be that in your area.

davidthornton · 01-02-2011, 18:59

Quote:

Originally Posted by Digital Fanatic

Might just be that in your area.

That's what I asked. Was told countrywide. Also heard there's only about 4 people making the calls out. Apparently I am the first person to order more than one TiVo box as well (I'm going to reduce my Sky subscription and move more to Virgin and TiVo) but perhaps I'm not that either!

I'm really looking forward to it all.

Digital Fanatic · 01-02-2011, 20:01

I'm really glad everyone is starting to get called now

windy · 01-02-2011, 20:17

Quote:

Originally Posted by Digital Fanatic

I'm really glad everyone is starting to get called now

Iam not.

Digital Fanatic · 01-02-2011, 20:22

Quote:

Originally Posted by windy

Iam not.

Why ?