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Old 22-03-2006, 21:41   #121
mastic
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Re: Connection to BBC/Google etc?
yeh but they'll make up some "mystery hacker" story to cover themselves.

Damn shame they don't have a decent customer SLA, we should get refunds for this p*ss poor service
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Old 22-03-2006, 21:43   #122
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Re: Connection to BBC/Google etc?
Quote:
Originally Posted by mastic
im in knaresborough too and yeh msn messenger is borked and google is up and down

Edit:managed to sign into msn
hehe Off Topic - but I run the Martial Arts school on Knaresborough High Street opposite Jacksons :-P.
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Old 22-03-2006, 21:49   #123
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Re: Connection to BBC/Google etc?
Quote:
Originally Posted by mastic
yeh but they'll make up some "mystery hacker" story to cover themselves.

Damn shame they don't have a decent customer SLA, we should get refunds for this p*ss poor service
I had a problem with ntl few months ago and was assured i would get an apology letter from them as it was their mistake....... am still waiting for that letter !
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Old 22-03-2006, 21:52   #124
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Re: Connection to BBC/Google etc?
Quote:
Originally Posted by chrisjones
hehe Off Topic - but I run the Martial Arts school on Knaresborough High Street opposite Jacksons :-P.
lol, i live down the bottom of Briggate.
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Old 22-03-2006, 22:03   #125
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Re: Connection to BBC/Google etc?
Quote:
Originally Posted by mastic
lol, i live down the bottom of Briggate.
Stop by sometime and watch me take out some of my frustrations with NTL on my students .. very theraputic!
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Old 22-03-2006, 22:05   #126
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Re: Connection to BBC/Google etc?
My download speed from Fileshack is fine, seems to be certain sites, mainly those which would be high volume, BBC, Google, Gmail, etc
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Old 22-03-2006, 22:07   #127
sadikp
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Re: Connection to BBC/Google etc?
same problem as reported by everybody else. East London area. Had the same two weeks ago.
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Old 22-03-2006, 22:11   #128
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Re: Connection to BBC/Google etc?
People said MSN Messenger & Google were working for them, well i can't get on MSN Messenger and Google isn't working .. still
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Old 22-03-2006, 22:11   #129
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Re: Connection to BBC/Google etc?
no point saying that it the same here in Glasgow, but hay.

What do we think is the cause?

but i see NTl are on the case!
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Old 22-03-2006, 22:14   #130
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Re: Connection to BBC/Google etc?
Quote:
Originally Posted by sav112
no point saying that it the same here in Glasgow, but hay.

What do we think is the cause?
ntl broadband internet customers maybe expereincing slow / intermittant browsing. This is due to a network fault. Our engineers are working to resolve this issue. Please accept our apologies for any inconvenience caused.

Last Update: 22 Mar 19:25
Location: National

Very vague but thats ntl for ya
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Old 22-03-2006, 22:24   #131
Andys_Ipod
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Re: Connection to BBC/Google etc?
Just got google, yahoo & bbc sites up
so fingers crossed ......


spoke to soon grrrr !!!
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Old 22-03-2006, 22:36   #132
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Re: Connection to BBC/Google etc?
Well I've taken great pride in cancelling TV, Broadband and Telephone services with NTL this evening. I'm sick and tired of the p**s poor service they provided, we spend £84 a month on their services collectively and for that sort of money you expect something a little better than this. I just hope more people do the same before they get bummed senseless by this poor excuse for a service provider. And my god! Don't get me started on their tech support! I work in customer services and if we had call waiting times and staff attitudes like that we'd not be operating any more!

Sorry for just registering to post this one message but I felt I needed to vent somehow so you poor chaps have had to bare the brunt of it all because let's face it, I'm not going to be able to get through to their tech support line to do so, am I?!

Good luck to all who are still with them and congratulations to those who've left!

Cheers,

Danny.
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Old 22-03-2006, 22:38   #133
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Re: Connection to BBC/Google etc?
Quote:
Originally Posted by netpollution
because let's face it, I'm not going to be able to get through to their tech support line to do so, am I?!
I admit they took almost a month to fix the problems in one of the green cabinets in my street but I have never had a problem getting through to tech support.
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Old 22-03-2006, 22:59   #134
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Re: Connection to BBC/Google etc?
Had the same problem as everyone else but everything seems to be absolutely fine now.
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Old 22-03-2006, 23:07   #135
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Re: Connection to BBC/Google etc?
Quote:
Originally Posted by Mystical
I admit they took almost a month to fix the problems in one of the green cabinets in my street but I have never had a problem getting through to tech support.
It's been a joke! All I kept getting was engaged tones and some bint saying "you're hearing an engaged tone". YEAH, LIKE I DON'T KNOW THAT YOU 'TARD!!!
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