Sacked by Ntl. - Page 9

Mark W · 18-10-2003, 17:24

Quote:

Originally Posted by Goldie

That's not a secret. It's just "coming soon"

yea, its that broadband plus thingy.....cats already out of the bag on that one....

scrotnig · 18-10-2003, 21:22

Personal view? I think what was posted was extremely foolhardy. It was clearly written from the perspective of an employee, appeared to be giving advice in a semi-official capacity, and then went on to insult colleagues.

Did it deserve the sack? I hate to see anyone get the sack, and I particularly hate to see someone who has clearly been highly customer focused (by way of offering help on nthw in their own time) lose their job. This was probably a mistake made in the heat of the moment...though the poster says they stand by the remarks. I feel desperately sorry for the person concerned, but having been in precisely this situation in the past with a past employer, I can honestly say that the outcome was never going to be any different from the moment the send button was pressed. Big companies take a stance on this sort of thing.

The other two 'charges' are possibly irrelevant, it's the 'bringing the company into disrepute' that's the killer...you just don't do it!

I'm not taking sides here...I'm being realistic.

Russ · 18-10-2003, 21:25

But I don't get it - I often posted on .com about the nuggets in CS who knew nothing about the internet and whenever a customer called up and mentioned the word (even if it was something like "How much does BB cost") they'd just pass them straight through to us, and the worst that happened to me was a TL asked me to take it down.

scrotnig · 18-10-2003, 21:27

I think there's a line to be drawn between posting privately and posting as a recognised ntl employee.

Either that or you were lucky/had an understanding tl/etc

Nor · 18-10-2003, 21:30

If it was so bad though why is it still there ? They've said its so serious it warrants someone losing their career for and yet they don't seem to deem it serious enough to remove it from the message board ?

scrotnig · 18-10-2003, 21:32

Quote:

Originally Posted by Nor

If it was so bad though why is it still there ?

I have no idea...I am not a mod over there. It was just my personal comment on the situation, for what it's worth.

Russ · 18-10-2003, 21:33

Quote:

Originally Posted by Mark B

I think there's a line to be drawn between posting privately and posting as a recognised ntl employee.

Either that or you were lucky/had an understanding tl/etc

Actually it was one of the Callcentre managers who told me to take it down and then put a note up on the intranet about what kind of image inter-department bickering causes. I was posting as a tech and a mod, they knew who I was.

scrotnig · 18-10-2003, 21:35

Quote:

Originally Posted by Russ D

Actually it was one of the Callcentre managers who told me to take it down and then put a note up on the intranet about what kind of image inter-department bickering causes. I was posting as a tech and a mod, they knew who I was.

I guess it will all depend how far up the chain of command it goes. perhaps a senior director manager saw the recent events...who knows?

Tiptoes · 20-10-2003, 20:54

Quote:

Originally Posted by Keyser

That is correct, and on that basis I would go to tribunal for unfair dismissal. The information is not confidential because it is in a press release. Also, if you were posting in your own time, using a non-CLT account which is umarked as an ntl staff account, then ntl do not have a leg to stand on.

Im sorry to say I agree with Bifta AND this above.

If the information was "Public Knowledge" prior and you can prove that in a tribunal then you have a chance of throwing out the claim EXCEPT for the gross misconduct and disrepute charge.

1. Misconduct for infering that the intelligence of NTL staff is that of a monkey (irrespective that some people may agree) and

2. Disrepute because by doing 1 above you called the name of the company into question.

scrotnig · 20-10-2003, 21:24

Quote:

Originally Posted by Mark B

I guess it will all depend how far up the chain of command it goes. perhaps a senior director manager saw the recent events...who knows?

Dime Bar! I mean, of course, 'senior director or manager!

leeswin · 26-10-2003, 15:02

I have read this post with intreast, I personally think from a customer point of view it looks worse on the company for letting it get this far in the first place. I dont work for ntl and will be the first to admit i know nothing about them but I get the general feeling from both boards and all forums they treat the staff as simply numbers (these are my personal notes and not meant to offend anyone).

Lord Nikon · 27-10-2003, 12:41

Quote:

Originally Posted by Mark B

The other two 'charges' are possibly irrelevant, it's the 'bringing the company into disrepute' that's the killer...you just don't do it!

How do you bring a company which has 3 protest sites, has been into chapter 11 bankruptcy and is notorious for poor treatment of customers into disrepute though?

Hard to do what they are eminently capable of doing for themselves. and go to great pains to advertise the fact....

Escapee · 27-10-2003, 12:48

Quote:

Originally Posted by Lord Nikon

How do you bring a company which has 3 protest sites, has been into chapter 11 bankruptcy and is notorious for poor treatment of customers into disrepute though?

Hard to do what they are eminently capable of doing for themselves. and go to great pains to advertise the fact....

And the countless employees and ex-employees that have received very bad treatment, not to mention cases where ntl have paid instead of going to court over "sacking/unfair dismissal cases"

ntl bring themselves into disrepute through their own actions entirely.

Tiptoes · 27-10-2003, 21:06

Quote:

Originally Posted by Escapee

And the countless employees and ex-employees that have received very bad treatment, not to mention cases where ntl have paid instead of going to court over "sacking/unfair dismissal cases"

ntl bring themselves into disrepute through their own actions entirely.

It's one thing in knowing it and another is saying or writing it.

poolking · 27-10-2003, 23:24

It is fine speaking your mind on issues, but there is a time when you have to bite your lip and go with what has been said or done.

I have always spoke my mind, but lately I have learned that in certain situations it is better to follow office politics and keep stum, especially if it could cost you your job.