[Merged] PVR for NTL - Page 9

HDFootyMan · 31-10-2005, 21:26

bywater - I live in Coventry and I got a letter from NTL a few weeks ago, it mentioned the price rises for Sky channels and it also said that VOD was coming 'to your area very soon'.

Of course, 'coming soon' could mean this time next year, so....

dextercat · 01-11-2005, 10:01

Yes, apparently the vod program is a 2 (3?) year project and NTL will not say when they hope to do certain areas, - how ridiculous!

**Chris** · 01-11-2005, 10:03

Quote:

Originally Posted by dextercat

Yes, apparently the vod program is a 2 (3?) year project and NTL will not say when they hope to do certain areas, - how ridiculous!

So NTL gets a lambasting when they announce a product and then can't abide by the dates they set, and they get a lambasting when they decide to be honest and refuse to confirm a date.

Seems they can't win.

dextercat · 01-11-2005, 11:07

If you're like me, someone who has been a dedicated NTL customer for years, and who just wants a method of recording TV without all the restrictions that currently exist, it just dosen't go down well, when you ask "When can I expect to get VOD or a PVR ?" and the reply you get is " We are not telling you!" " But anyway, my VOD is brilliant and we want more shows available etc".

There's a deal of secrecy "clickyness" and "I am alright jack" in this forum and other NTL forums and I as a customer am not happy about it. All I want to know is when abouts my VOD will be available, cos if someone says next year then I am off. That's not too much to ask is it? I am not the only one who feels like this either.!

Quote:

Originally Posted by Chris T

So NTL gets a lambasting when they announce a product and then can't abide by the dates they set, and they get a lambasting when they decide to be honest and refuse to confirm a date.

Seems they can't win.

bob_builder · 01-11-2005, 11:19

Quote:

Originally Posted by dextercat

All I want to know is when abouts my VOD will be available

In all likelihood, next year.

dextercat · 01-11-2005, 11:24

invisibleboy · 01-11-2005, 11:30

Quote:

Originally Posted by dextercat

If you're like me, someone who has been a dedicated NTL customer for years, and who just wants a method of recording TV without all the restrictions that currently exist, it just dosen't go down well, when you ask "When can I expect to get VOD or a PVR ?" and the reply you get is " We are not telling you!" " But anyway, my VOD is brilliant and we want more shows available etc".

i agree all people are asking for is the same as all other platforms have it isnt a lot to ask for, sky have had A PVR for years and freeview at least one year why are we being held back .i personally belive its simply that the NTL execs honestly belive that The VOD is better and that once we have that we wouldnt want a PVR . now if the roll out was a little quicker ( i apreciate that its a big job to enable it and not just a switch flick) i am sure some people would be happy and i do belive its a great idea, but i like a lot of people like to choose what i watch not what people think i want to (i do get the double standard there but you know what i mean). basiclly this VOD roll out as with the software upgrade feels like it is taking for ever for example it will be this time next year before the VOD roll out is complete and we still wont have any sign of a PVR while sky will have there HD out .which is in four months time and knowing how long sky have taken in setting that up (6 months and its already broadcasting) it kind of makes our little cable platform seem pathetic

i think what annoys me the most is i want NTL to be better than sky as somone needs to be

Quote:

Originally Posted by dextercat

There's a deal of secrecy "clickyness" and "I am alright jack" in this forum and other NTL forums and I as a customer am not happy about it. All I want to know is when abouts my VOD will be available, cos if someone says next year then I am off. That's not too much to ask is it? I am not the only one who feels like this either.!

i think you are being unfair the people who work for NTL and post here do it for everyone and dont act like it's all for there mates we own them a debt of thanks to them. why would they only tell there mates and not all

orangebird · 01-11-2005, 11:41

Quote:

Originally Posted by dextercat

<snip>There's a deal of secrecy "clickyness" and "I am alright jack" in this forum and other NTL forums and I as a customer am not happy about it. All I want to know is when abouts my VOD will be available, cos if someone says next year then I am off. That's not too much to ask is it? I am not the only one who feels like this either.!

Have you not heard of NDAs or confidentiality agreements?

dextercat · 01-11-2005, 12:12

Firstly, I don't want to upset any NTL employees, they have helped me in the past and I am grateful to them. Confidential agreements , yes, I understand, (NDA's?) the point is, however, it doesn't change what I am hearing/reading on these forums.

Perhaps I am trying (in vain probably) to get at the people that make the policy decisions etc i.e. to say that we won't tell people when they can get VOD or we won't tell people about the PVR. The biggest thing I feel sore about is about the restrictive nature of the service provided i.e. one STB with analogue only available (when its digital) and no reliable way to change channel for recording, no way to record more than one channel (unless you pay ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£15/month for another box) etc etc. This is so restrictive and below what sky offers its silly.

I don't want to desert NTL but it feels like I have no choice, and when I try to see if it is worth staying or not, I get this secrecy and clickyness and nose rubbing in, can anyone see my point?,

Andy C · 01-11-2005, 13:07

I think ntl should have done things the other way around... get the PVR out to catch up and then concentrate on VOD. I can understand why ntl did VOD first as it's something that Sky do not offer (at least not at this time), however have you heard anyone saying they are leaving Sky for ntl due to VOD?

On the other hand, due to the wait we will be getting what appears to be quite an advanced PVR system. That is, if ntl enable all the features and get a reliable UI/EPG running.

I, for one, am very much looking forward to it.

01-11-2005, 15:15

Quote:

Originally Posted by dextercat

when I try to see if it is worth staying or not, I get this secrecy and clicking and nose rubbing in, can anyone see my point?,

First of all you have not upset me, I think a quick explanation is in order. I and others on this board have not as far as i can see rubbed anyone's nose in it.

If you want me to have a job next week then i don't think you want me or any other member of staff on this board to break the NDA.

There are a few on this board who to be frank are a joke and sooooo childish it sometimes makes me life for hours when they come out with the NTL will never do this and NTL coming soon as if they have a inside information line direct to the top office

. There is one wally on this board who i think it was "come on this is NTL there will not be a pvr till 2016" and he still has not taken up my bet

. Now when someone comes out with bull**** like that i try in a round about way to give a answer that does not break the NDA.Sometimes we can sometimes we cannot.

Sometimes if it is complete bull**** then a simple no that is not correct will give some idea if they are right or wrong.

I for one will NEVER release information that is not in the public domain on this board. The admins and mods of this forum now have a close working relationship with NTL and are given information when he is ready to be released.

As for VOD due to the nature of the installation and roll out there is no way i believe to have a "this area this week and that area next week " type of list.

If members of this board are willing to listen to the bull**** artists then fine. But i know i would take some of the bull**** on here with a pince of salt.

BTW

This post was not intended to upset anyone and if it has then SORRY

01-11-2005, 15:24

Quote:

Originally Posted by Bill C

First of all you have not upset me, I think a quick explanation is in order. I and others on this board have not as far as i can see rubbed anyone's nose in it.

If you want me to have a job next week then i don't think you want me or any other member of staff on this board to break the NDA.

There are a few on this board who to be frank are a joke and sooooo childish it sometimes makes me life for hours when they come out with the NTL will never do this and NTL coming soon as if they have a inside information line direct to the top office

. There is one wally on this board who i think it was "come on this is NTL there will not be a pvr till 2016" and he still has not taken up my bet

. Now when someone comes out with bull**** like that i try in a round about way to give a answer that does not break the NDA.Sometimes we can sometimes we cannot.

Sometimes if it is complete bull**** then a simple no that is not correct will give some idea if they are right or wrong.

I for one will NEVER release information that is not in the public domain on this board. The admins and mods of this forum now have a close working relationship with NTL and are given information when he is ready to be released.

As for VOD due to the nature of the installation and roll out there is no way i believe to have a "this area this week and that area next week " type of list.

If members of this board are willing to listen to the bull**** artists then fine. But i know i would take some of the bull**** on here with a pince of salt.

BTW

This post was not intended to upset anyone and if it has then SORRY

This is one of the few men I've met who, hand on heart, I can say I trust in everything he says 100%, and so should everyone

01-11-2005, 16:00

Quote:

Originally Posted by Atlantis

This is one of the few men I've met who, hand on heart, I can say I trust in everything he says 100%, and so should everyone

Please understand everyone. I just wanted people to understand the reality of where we as NTL staff have to stand on this subject.

KenK · 01-11-2005, 21:35

Quote:

Originally Posted by dextercat

I have no doubt people in the first area to be done

I am

Quote:

are happy,

I'm not

Quote:

people in NTL shouldn't be happy whilst it's taken a year to do roughly half and there's no timetable to finish!

VOD is a fine method of selling movies and music videos - for anything else, forget it.
__________________

Quote:

Originally Posted by Bill C

Please understand everyone. I just wanted people to understand the reality of where we as NTL staff have to stand on this subject.

I don't think anyone on any forum would want any NTL employee to breach a Non Disclosure Agreement. I want NTL to officially disclose something - anything - and not just "coming soon". For pity's sake, say something to make me want to stay as an NTL customer !!

Tristan · 01-11-2005, 21:44

I have long wondered why it is that NTL feel that they can't reveal target dates for fear of being chastised when they don't meet them, when Telewest are perfectly happy to do so. For several months now, you have been able to put your postcode into the Telewest website and (if you are in a TW are, of course) it will give you a four-week window within which VOD is scheduled to arrive. Then everyone's happy; the customer gets some idea of when it's due, and Telewest have a large margin of error to sort out any problems.

Now, a challenge for anyone who works for NTL: tell me why they can't do the same.