VIP/VIP+ New and Improved VIP Package

[Miyke]

Originally Posted by BenMcr

Yes, if you want it.

The package change wasn't retrospective, but you can swap the SD box for the V HD if you want. There would be a £20 Delivery fee to do so

Thanks for that! I assume I can replace the SD box with my V+ HD when I upgrade to TIVO?

[trickytree]

Originally Posted by Gill72

Hi. I am currently on VIP 20. I pre-registered for TIVO and received the same email as everyone else last week. Could someone tell me if I upgrade to VIP 50 when I order the TIVO, will I get the £3 a month charge waived, or is it just people who are currently on VIP 50 or 100 who will get it waived each month? I also want to change my SD box that I have in another room, to the V+ box I currently have so hopefully that can be done with no extra charge? Thanks.

Pretty sure it's going to be if you are on VIP50 the £3 discount is added to take into account the Tivo fee.
Don't think it will matter when you became a VIP50 it will just be in the package.

[jb66]

Originally Posted by trickytree

Pretty sure it's going to be if you are on VIP50 the £3 discount is added to take into account the Tivo fee.
Don't think it will matter when you became a VIP50 it will just be in the package.

you may as well move to VIP50 at the same time, its worth it for the HD movies as well as the extra Broadband speed

---------- Post added at 09:33 ---------- Previous post was at 09:32 ----------

Originally Posted by Miyke

Thanks for that! I assume I can replace the SD box with my V+ HD when I upgrade to TIVO?

Yes

[AIDEN_23]

Just got a flyer through the door today telling me that I can get 65 channels and 30mb broadband for £20 a month(£25 a month after 6 months). So if you add on £28 for movies and sports and then £10 for the extra box I have..........I dont think that 50mb broadband is worth £30 extra a month. Considering I only get about 30mb in the first place and its still rapid!!! I know these are only rough calculations but what are we actually paying for as VIP customers????? This package isnt very impressive at all!!!!

[RobboEdin]

Originally Posted by AIDEN_23

Just got a flyer through the door today telling me that I can get 65 channels and 30mb broadband for £20 a month(£25 a month after 6 months). So if you add on £28 for movies and sports and then £10 for the extra box I have..........I dont think that 50mb broadband is worth £30 extra a month. Considering I only get about 30mb in the first place and its still rapid!!! I know these are only rough calculations but what are we actually paying for as VIP customers????? This package isnt very impressive at all!!!!

Small print. Small Print.

Plus £12.99 for phone.

[moriath]

that 20 quid include line rental on the phone ?as VIP includes phone as well which you fail to make any mention of

Usually these packages have +13 quid or something phone rental

[Digital Fanatic]

Originally Posted by Miyke

Thanks for that! I assume I can replace the SD box with my V+ HD when I upgrade to TIVO?

Yes, you'd need to do it through Customer Care though.

[TheDon]

Originally Posted by AIDEN_23

Just got a flyer through the door today telling me that I can get 65 channels and 30mb broadband for £20 a month(£25 a month after 6 months). So if you add on £28 for movies and sports and then £10 for the extra box I have..........I dont think that 50mb broadband is worth £30 extra a month. Considering I only get about 30mb in the first place and its still rapid!!! I know these are only rough calculations but what are we actually paying for as VIP customers????? This package isnt very impressive at all!!!!

65 channels = M+ TV, VIP has XL TV, which is £18 a month more.
That package also has no phone package, so add on £8 for talk unlimited which is included in VIP.
As pointed out above, you're also forgetting the line rental of £13.
So, you can take the £25 a month, add on your £38, then another £38, oh, and £7 for sky premium HD as well, and you're up to what? £109.
That then makes the bundle the same as VIP50 but with 30meg, and to go from that to VIP50 you'd SAVE £9 a month.

So the answer to your question of what we're paying for is, a hell of a lot more than what is in the bundle you're comparing it to.

[heavyside]

I'm a bit confused about what the VIP package is exactly. I have XL TV, XL phone and XXL broadband. Does this constitute the VIP package? I've never heard it refered to by this name on my bills. I'd be grateful if a VM staffer can clear this up for me. Thanks.

[Digital Fanatic]

Originally Posted by heavyside

I'm a bit confused about what the VIP package is exactly. I have XL TV, XL phone and XXL broadband. Does this constitute the VIP package? I've never heard it refered to by this name on my bills. I'd be grateful if a VM staffer can clear this up for me. Thanks.

do you have Sky Sports and Movies too?

[heavyside]

Originally Posted by Digital Fanatic

do you have Sky Sports and Movies too?

Yep. I have Sky Sports and Movies in HD and, soon, a TiVo.

[Digital Fanatic]

Originally Posted by heavyside

Yep. I have Sky Sports and Movies in HD and, soon, a TiVo.

you've got all the required elements, but you'd need to check with Customer Care on 150 to confirm.

[heavyside]

Thanks, DF. Looks like I might be in line for the installation and monthly fee discounts when I finally get my TiVo.

[passingbat]

Originally Posted by Digital Fanatic

you've got all the required elements, but you'd need to check with Customer Care on 150 to confirm.

I seem to remember VIP had a couple of extra phone goodies, such as discount on international calls. Is that no longer the case?

[Digital Fanatic]

Originally Posted by passingbat

I seem to remember VIP had a couple of extra phone goodies, such as discount on international calls. Is that no longer the case?

yes, they still do... that's why I advised to call 150 to confirm