MERGED - Connection problems in Bromley - Page 8

Reddevil63 · 26-11-2003, 01:50

Oh look...another NTL DNS outage.....what a surprise!!

How many more are we customers suppose to put up with?? This must be the third time within 3 months!!!

I suppose you would get the typical response from NTL....these technical problems are beyond our control and we apologise for the inconvience....same old tiresome response!

Florence · 26-11-2003, 01:50

Quote:

Originally Posted by handyman

promotion after 6 weeks

to Team leader.

Thanks for the thanks

Congratulations shows that NTL let the good ones go. Freeserve have found someone who will help them become a better company focused on the customers can only be good for both company and customers.

Florence · 26-11-2003, 01:52

Quote:

Originally Posted by Reddevil63

Oh look...another NTL DNS outage.....what a surprise!!

How many more are we customers suppose to put up with?? This must be the third time within 3 months!!!

I suppose you would get the typical response from NTL....these technical problems are beyond our control and we apologise for the inconvience....same old tiresome response!

this is bigger than NTL sorry most ISPs are affected by it. Dial up and BB and could go on for a while.

handyman · 26-11-2003, 02:02

Quote:

Originally Posted by Reddevil63

Oh look...another NTL DNS outage.....what a surprise!!

How many more are we customers suppose to put up with?? This must be the third time within 3 months!!!

I suppose you would get the typical response from NTL....these technical problems are beyond our control and we apologise for the inconvience....same old tiresome response!

ya ha :yawn: twas a rather large outage caused by a failure in the bt/at&t tat-14 trans atlantic link fibres.

It affected most of the uk ip traffic, ntl its seems are back up and running, no doubt due to the fact they may have routed traffic through thier own trans atlantic link only. If this is the case and tat-14 is still down expect at the bare minimum 2-4 weeks slowness.

Reddevil63 · 26-11-2003, 02:16

Oops!!! Just seen earlier the status page and nothing said about a transatlantic outage.....stuck my big foot in it!

Only got home from work at 1am and missed all the commotion.

handyman · 26-11-2003, 02:58

Quote:

Originally Posted by Reddevil63

Oops!!! Just seen earlier the status page and nothing said about a transatlantic outage.....stuck my big foot in it!

Only got home from work at 1am and missed all the commotion.

My apologies, was only updates from this site that enabled me to sort out a defence statement for freeserve.

Ouch · 26-11-2003, 08:09

Still down in Stafford when I left for work this morning (8.00am)

Hope its fixed by the time I get home

Andy

Tightscot · 26-11-2003, 08:23

all up and running in worthing, i had to reboot the set top box this morning before it worked though...

what would we do without this site?

Lee · 26-11-2003, 08:57

Quote:

Originally Posted by handyman

ya ha :yawn: twas a rather large outage caused by a failure in the bt/at&t tat-14 trans atlantic link fibres.

It affected most of the uk ip traffic, ntl its seems are back up and running, no doubt due to the fact they may have routed traffic through thier own trans atlantic link only. If this is the case and tat-14 is still down expect at the bare minimum 2-4 weeks slowness.

If this is the case, how come I can browse fine using a proxy on a port other than 80, and how come I can grab a full 128KB/s from a US news server?

Its something to do with the transparent caches and DNS, not a fibre link!

Alan Waddington · 26-11-2003, 09:33

Quote:

Originally Posted by Lee

If this is the case, how come I can browse fine using a proxy on a port other than 80, and how come I can grab a full 128KB/s from a US news server?

Its something to do with the transparent caches and DNS, not a fibre link!

I suspect NTL routed much of the traffic over the failed cable. I also had problems with my Pipex dial up account. I suspect that by using a 3rd party proxy, the route from you to the proxy did not go via the failed cable, and the route from the proxy to the sites you wished to visit also did not go via the failed cable. i.e. you diverted around the problem

Just my opinion

Alan

trebor · 26-11-2003, 09:40

well if anybody is interested in the tat-14 cable try here
http://www.ntt.com/NEWS_RELEASE_E/gl...98/980902.html

Flubflow · 26-11-2003, 12:24

I was led to believe that if one or more parts of the internet infrastruscture fails then the traffic automatically gets rerouted elsewhere. This robustness was supposed to be a feature of the internet. Obviously not in the case of last night. The traffic must be being rerouted now as the main cable is still supposed to be knackered. Why did it take so long for the major ISPs to intervene and manually introduce a workaround? Who knows, but you can bet questions are being asked and hopefully they will have a better plan in future so that this sort of failure does not cause such a massive outage again (and pigs will fly over the NTL offices).

Tightscot · 26-11-2003, 12:44

Quote:

Originally Posted by Flubflow

I was led to believe that if one or more parts of the internet infrastruscture fails then the traffic automatically gets rerouted elsewhere. This robustness was supposed to be a feature of the internet. Obviously not in the case of last night. The traffic must be being rerouted now as the main cable is still supposed to be knackered. Why did it take so long for the major ISPs to intervene and manually introduce a workaround? Who knows, but you can bet questions are being asked and hopefully they will have a better plan in future so that this sort of failure does not cause such a massive outage again (and pigs will fly over the NTL offices).

apparently lightning does strike twice...

As TAT-14 is a dual, bi-directional ring of cable, a single serious fault should not be enough to break it, as traffic would still be able to flow between the countries on the ring. Unfortunately, a part of the cable near the US coast had already suffered a technical fault earlier this month, which meant there was no built-in redundancy to cope with Tuesday's failure. According to BT, the US-side fault should be fixed by the end of this week, which will bring the cable network online again.

Shaun · 26-11-2003, 14:47

Quote:

Originally Posted by Kitty

Congratulations shows that NTL let the good ones go.

My feelings exactly, congrats mate, maybe I'll choose Freeserve in January now if they are that good at spotting talent

greencreeper · 26-11-2003, 15:52

http://news.zdnet.co.uk/0,39020330,39118125,00.htm

""France Telecom will send a cable ship out to fix and repair the problem," said a BT spokesman, adding that the cause of the problem is not known. It's also not clear how long the fault will take to repair. "

How far is it to America and how does the ship find the fault? I hope it doesn't have to examine every bit of the cable - could take months

It'll be sharks - should kill more of them

Oddly enough, for me, everything is working faster than it's ever worked before