ntl home:120 hanging from today

[Oven Chips]

All,

many thanks for the info so far. I am back in the office tomorrow and will be able to get a better picture then.

Peter

[displaced]

Originally Posted by Oven Chips

All,

many thanks for the info so far. I am back in the office tomorrow and will be able to get a better picture then.

Peter

Hi,

Just in case you're still after more info, I'm also experiencing these problems since the latest firmware upgrade (I'm on the 10Mbit service, and my CM says it's using firmware ntlhm120_ntl0003.cpr)

CM Model: ntl:home 120
First 6 MAC digits: 00:D0:59
Nearest Town: Bromley, Kent

Thanks!

Originally Posted by Hitcher

Great, it's now started it on my new 250 modem.

Cable Modem : Euro-DOCSIS 1.0/1.1/2.0 Compliant
MAC Address : 00:0e:9
Software Version : 2.94.101

This thread is for 100/120 modems only please, off topic posts will be removed.

[recall2000]

Yep, still happening here too. Engineer coming tomorrow morning - hopefully it gets "fixed" - which means modem replaced seeing as that's the "fix" - although not good if it is happening to the 250s as well.

Details;

CM Model: ntl:home 100
First 6 MAC digits: 00 : D0 : 59
Nearest Town: Tamworth, Staffs.

Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm100_ntl0003.cpr
Software Upgrade AdminStatus : ignoreProvisioningUpgrade
Software Upgrade OperStatus : completeFromMgt

Cheers.

[Oven Chips]

Thanks for the info.

Originally Posted by recall2000

although not good if it is happening to the 250s as well.

To be completely blunt - not specifically about your post, more the one above, this is how completely inaccurate "scare stories" start, then propogate.

So let me first give a simple fact: nothing at all has been done towards 250 modems, they have not had a firmware upgrade. The fact that 1 person has a fault that sounds the same on a different type of modem is no reason to suspect the 250 of anything.

The action that Paul has taken in pointing out that this thread is about 100/120 modems, (and seemingly the replies from here and elsewhere are more about 120s) is much appreciated.


Peter

[bodhead]

Same here keeps locking up since friday night.am on the 10meg.
and very low speeds since then like 1,2 meg


CM Model: ntl:home 120
First 6 MAC digits: 00 : D0 : 59
Nearest Town: Grimsby,North East Lincs

Network Access : EnabledMaximum Downstream Data Rate : 10240000 bpsMaximum Upstream Data Rate : 512000 bpsMaximum Number of CPEs : 1Software Upgrade File Name : ntlhm120_ntl0003.cprSoftware Upgrade AdminStatus : ignoreProvisioningUpgradeSoftware Upgrade OperStatus : completeFromMgt

[uno]

Here are some details
Modem home 100
00 : D0 : 59
ntlhm100_003.cpr
its my sisters in LE4 area of Leicester I believe from Northfield hub
and
Home 120
00 : D0 : 59
ntlhm120_003.cpr
Thats brothers in LE3 area of Leicester from Oswin Road Headend
Both are suffering frequent disconnects and resets since tuesday before that was fairly stable at around 4-5mb never any higher even in middle of night.

[Ravantti]

Same problem here after about 30 mins browsing it slows down to this:

1st 128K took 12578 ms = 10421 Bytes/sec = approx 87 kbits/sec
2nd 128K took 10204 ms = 12845 Bytes/sec = approx 107 kbits/sec
3rd 128K took 12328 ms = 10632 Bytes/sec = approx 88 kbits/sec
4th 128K took 12250 ms = 10700 Bytes/sec = approx 89 kbits/sec

I thought it was after we had a millisecond power cut twice in 10 miniutes that was the cause but it appears everyone is in the same boat.

Normally get between 5 and 8 meg. Again a 120 modem. Software Upgrade File Name : ntlhm120_ntl0003.cpr Nearest town Ware but proxy is Luton.

Thanks

[Chris W]

A general note here- if you are going to post a mac address with contains ":" then "D" please ensure there is a space between these characters, otherwise you get this -->

---------- Post added at 21:19 ---------- Previous post was at 21:18 ----------

Also, Mr Chips, do you need more examples?

Originally Posted by Chris W

A general note here- if you are going to post a mac address with contains ":" then "D" please ensure there is a space between these characters, otherwise you get this --> :D

Or tick the box 'Disable smilies in text' in the Miscellaneous Options just under the Submit reply button. (if your not using the 'Quick Reply feature'). :)

[bobp]

Hi
I've been having the locking up problem since last Tuesday from around 10 to 90 minutes apart. There doesn't seem to be any difference whether I'm downloading at full speed or just browsing. When locked, the lights on the modem look completely normal and even the d/l light is flashing, but I have no web connection and I cannot access 192.168.100.1, and only a power cycle will clear it.

CM Model: ntl:home 120
First 6 MAC digits: 00 : 02 : 8A
Software Upgrade File Name : ntlhm120_ntl0003.cpr
Nearest Town: Swanley (BR8)

Thanks

[Oven Chips]

Originally Posted by Chris W

Also, Mr Chips, do you need more examples?

Not really. I'm off to bed now and will speak to the people in the office tomorrow.

Peter

[Rik]

Originally Posted by Oven Chips

All,

many thanks for the info so far. I am back in the office tomorrow and will be able to get a better picture then.

Peter

Much Appreciated
;0)

[Rob2005]

Ovenchips, been having problems for about a week. Modem hands, I repower it, then happens again. Speed flucuates between 10 KB/s (!) and 1.2MB per sec.

120 modem
00:02:8A
Romford (East London)

I download from Giganews a lot, Giganews say its nothing to do with them....they've heard of a "few" problems with customers connecting from ntl ips.

[bugheadcjd]

My colleague at work is having the same problems, his modem stops responding approx. every 10 minutes and only works again after powering it on and off. Also said that he's getting very slow speeds.

Modem model: home100
MAC: 00 : D0 : 59
Config: ntlhm100_003.cpr
Nearest Town: Nottingham